promptness, transparency, graphs - reports, alerts
Since trialling another service, I discovered that Determ was missing 9/10 mentions. At first they said they had sorted it out; next time it happened, it turned out they hadn't made the necessary changes. Then, as it continued, they stopped answering...
The product itself is just really well designed, it allows me to track everything that I need, whether it is a unique term, my username on a particular social network, a common hashtag or a company. It allows me to understand the mood behind each "alert" -...
I used to have a great relationship with Mention because they did what I expected. Then the results started lacking, close to 90% of previous results. They kept telling me they were working on their end to fix the problem. Nothing! I then said I was...
promptness, transparency, graphs - reports, alerts
The product itself is just really well designed, it allows me to track everything that I need, whether it is a unique term, my username on a particular social network, a common hashtag or a company. It allows me to understand the mood behind each "alert" -...
Since trialling another service, I discovered that Determ was missing 9/10 mentions. At first they said they had sorted it out; next time it happened, it turned out they hadn't made the necessary changes. Then, as it continued, they stopped answering...
I used to have a great relationship with Mention because they did what I expected. Then the results started lacking, close to 90% of previous results. They kept telling me they were working on their end to fix the problem. Nothing! I then said I was...