G2 reviewers report that Xero excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CustomBooks™, which reflects its strong market presence and user approval. Users appreciate Xero's intuitive interface and effective payment reconciliation features, making it a preferred choice for many small businesses.
According to verified reviews, Xero's implementation process is praised for its simplicity, with users noting that the initial setup is straightforward and user-friendly. In contrast, CustomBooks™ users have not provided recent feedback, which raises questions about its current usability and support.
Users say that Xero's dashboard is clean and free from unnecessary clutter, enhancing the overall user experience. This is in stark contrast to CustomBooks™, where users have not highlighted similar features, indicating a potential area for improvement in user interface design.
Reviewers mention that CustomBooks™ offers a unique combination of dual-entry accounting and inventory management, which some users find beneficial for their specific needs. However, Xero's broader feature set and higher satisfaction ratings suggest it may be a more versatile option for a wider range of businesses.
Users highlight that Xero's quality of support is commendable, with many users reporting positive experiences when seeking assistance. CustomBooks™, while receiving a decent score in support, lacks the volume of recent reviews that could provide a clearer picture of its current support effectiveness.
According to recent user feedback, Xero's capabilities in managing accounting tasks are well-regarded, with users emphasizing its simplicity and effectiveness. CustomBooks™ users appreciate its affordability and intuitive design, but the lack of recent reviews may indicate a need for more user engagement and feedback to assess its current standing.
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