Compare CustomBooks™ and QuickBooks Online 
At a Glance
Market Segments
Small-Business (58.2% of reviews)
Small-Business (82.3% of reviews)
Entry-Level Pricing
$19 month
$20 per month
CustomBooks™
Star Rating
(70)4.4 out of 5
Market Segments
Small-Business (58.2% of reviews)
Entry-Level Pricing
$19 month
Browse all 4 pricing plansQuickBooks Online
Star Rating
(3,403)4.0 out of 5
Market Segments
Small-Business (82.3% of reviews)
Entry-Level Pricing
$20 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that QuickBooks Online excels in its "Inventory Tracking" feature, scoring a solid 9.0, which allows for effective management of stock levels. In contrast, CustomBooks™ also performs well with a score of 9.3, but users mention that its "Centralized Inventory Database" provides a more streamlined approach to managing inventory across multiple channels.
- Reviewers mention that CustomBooks™ shines in "Accounts Payable Automation," achieving a score of 9.0, which significantly enhances efficiency in managing vendor payments. QuickBooks Online, while functional, scores lower at 7.6, leading users to express a desire for more robust automation features.
- G2 users highlight the superior "Custom Reporting" capabilities of CustomBooks™, which scored 9.1, allowing for tailored financial insights. In comparison, QuickBooks Online's score of 8.1 indicates that while it offers reporting features, they may not be as flexible or comprehensive as those found in CustomBooks™.
- Users on G2 report that CustomBooks™ provides a more user-friendly experience with its "Ease of Setup" scoring 8.9, compared to QuickBooks Online's 7.9. This difference is often attributed to CustomBooks™' intuitive interface and guided setup process, making it easier for new users to get started.
- Reviewers say that the "Quality of Support" is notably better with CustomBooks™, which has a score of 8.7, as users frequently mention responsive customer service and helpful resources. QuickBooks Online, with a score of 7.5, has received feedback indicating that support can be slow or less effective at resolving issues.
- Users report that CustomBooks™ offers superior "Revenue Recognition" features, scoring 9.3, which helps businesses manage their income more accurately. QuickBooks Online, with a score of 8.4, is seen as less comprehensive in this area, leading to some frustration among users who require detailed revenue tracking.
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Pricing
Entry-Level Pricing
CustomBooks™
StartUp
$19
month
- Unlimited Transactions
- 1 Active User
- Unlimited Accountant/Bookkeeper Seats
QuickBooks Online
Simple Start
$20
per month
- Customize and send invoices
- Track income and expenses
- Create and manage estimates
Free Trial
CustomBooks™
Free Trial is available
QuickBooks Online
Free Trial is available
Ratings
Meets Requirements
9.0
59
8.3
2,817
Ease of Use
9.0
59
8.2
2,848
Ease of Setup
8.9
17
7.9
1,383
Ease of Admin
9.0
17
8.1
1,329
Quality of Support
8.7
59
7.5
2,538
Has the product been a good partner in doing business?
9.5
17
7.8
1,295
Product Direction (% positive)
9.4
57
7.5
2,763
Features by Category
General Ledger
9.3
42
|
Verified
8.0
780
9.1
36
|
Verified
7.9
1215
|
Verified
9.0
38
|
Verified
8.1
1321
|
Verified
Accounts Receivable
9.0
38
|
Verified
8.1
1470
|
Verified
8.8
34
8.0
1184
|
Verified
8.4
17
7.7
1017
|
Verified
Accounts Payable
9.0
34
|
Verified
7.6
609
9.1
37
8.3
1334
|
Verified
9.3
36
|
Verified
8.1
1003
|
Verified
Other Functionality
9.1
32
|
Verified
7.7
791
|
Verified
8.8
32
|
Verified
7.7
818
|
Verified
8.9
33
|
Verified
7.7
791
|
Verified
8.8
31
|
Verified
7.7
998
|
Verified
8.6
19
7.9
1166
|
Verified
9.2
39
|
Verified
8.4
1511
|
Verified
9.0
28
8.3
1030
|
Verified
9.1
30
|
Verified
8.2
1076
|
Verified
Reporting & Analytics
9.4
44
|
Verified
8.6
1674
|
Verified
9.1
42
|
Verified
8.1
1627
|
Verified
9.3
35
|
Verified
7.9
1262
|
Verified
9.1
43
8.2
1613
|
Verified
Platform
9.1
35
|
Verified
7.5
1404
|
Verified
9.0
35
7.7
1256
|
Verified
9.0
36
|
Verified
8.3
1506
|
Verified
8.9
30
|
Verified
7.9
920
|
Verified
9.3
40
|
Verified
8.3
1608
|
Verified
8.9
39
|
Verified
8.1
1416
|
Verified
Integration
9.1
36
|
Verified
7.9
1444
|
Verified
8.7
29
7.6
569
8.8
28
8.0
1075
Cash Flow
Not enough data
8.4
508
|
Verified
8.7
5
|
Verified
8.8
578
|
Verified
Not enough data
8.4
531
|
Verified
Budgeting & Forecasting
9.3
35
|
Verified
7.9
1262
|
Verified
Not enough data
8.2
473
|
Verified
Not enough data
7.9
392
|
Verified
Not enough data
8.3
498
|
Verified
Revenue
8.7
5
|
Verified
8.4
500
|
Verified
Not enough data
8.4
469
|
Verified
Feature Not Available
8.1
401
Payroll
Feature Not Available
8.5
419
|
Verified
Feature Not Available
8.2
412
|
Verified
Not enough data
8.3
441
|
Verified
Not enough data
8.4
489
|
Verified
AI
Not enough data
7.4
65
Not enough data
7.5
66
Not enough data
7.6
65
Not enough data
7.1
64
Not enough data
7.6
66
Not enough data
6.7
65
Not enough data
8.0
69
Not enough data
7.7
67
Not enough data
7.3
65
Not enough data
7.0
66
Mobile Applications - Accounting
Not enough data
8.2
13
Not enough data
7.3
13
Not enough data
7.7
13
Not enough data
6.2
13
Not enough data
8.5
13
Not enough data
8.7
13
General Ledger
9.3
42
|
Verified
8.0
780
9.1
36
|
Verified
7.9
1215
|
Verified
9.0
38
|
Verified
8.1
1321
|
Verified
Accounts Receivable
9.0
38
|
Verified
8.1
1470
|
Verified
8.8
34
8.0
1184
|
Verified
8.4
17
7.7
1017
|
Verified
Accounts Payable
9.0
34
|
Verified
7.6
609
9.1
37
8.3
1334
|
Verified
9.3
36
|
Verified
8.1
1003
|
Verified
Multichannel inventory management
Not enough data
8.6
74
Not enough data
8.6
75
Not enough data
8.6
71
3PL inventory management
Not enough data
8.9
87
Not enough data
8.8
77
Not enough data
8.6
79
Inventory Management
Not enough data
9.0
85
Not enough data
9.0
84
Not enough data
8.8
80
Not enough data
8.8
80
Not enough data
8.8
87
Inventory Management Platform Features
9.3
25
8.9
106
Feature Not Available
8.9
103
9.1
24
8.7
105
9.0
24
8.5
96
9.1
23
8.2
99
9.2
13
8.9
92
Feature Not Available
8.4
98
9.0
19
8.7
100
9.4
24
8.9
103
8.9
26
8.8
107
Order Entry
Not enough data
8.8
100
Not enough data
9.1
94
Not enough data
8.7
98
Order Tracking
Not enough data
8.3
83
Not enough data
8.3
85
Not enough data
8.3
80
Inventory Management
Not enough data
8.5
82
Not enough data
8.3
80
Not enough data
8.3
76
Customer Management
Not enough data
8.6
84
Not enough data
8.6
92
Not enough data
8.6
94
Subscription Management
Not enough data
8.8
97
Not enough data
8.5
92
Not enough data
8.7
99
Not enough data
8.6
88
Revenue Recognition
Not enough data
8.6
125
Not enough data
8.4
133
Not enough data
8.5
141
Categories
Categories
Shared Categories
CustomBooks™ and QuickBooks Online are categorized as Accounting, Order Management, and Inventory Control
Unique Categories
CustomBooks™ has no unique categories
QuickBooks Online is categorized as Nonprofit Accounting and Vendor Management
Reviews
Reviewers' Company Size
CustomBooks™
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuickBooks Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
28.4%
Banking
7.5%
Marketing and Advertising
4.5%
Government Administration
4.5%
Retail
3.0%
Other
52.2%
Accounting
16.7%
Marketing and Advertising
5.4%
Construction
5.1%
Non-Profit Organization Management
4.5%
Information Technology and Services
4.4%
Other
64.0%
Most Helpful Reviews
CustomBooks™
Most Helpful Favorable Review
Chantelle C.
Verified User in Accounting
I really like how it is modern and detailed. It is tough to mess up data.
Most Helpful Critical Review
Verified User in Accounting
Takes a bit to learn but easy once you do
QuickBooks Online
Most Helpful Favorable Review
Verified User in Computer Software
The cloud deployment of QB online allowed me as a business user to start implementing on a weekend with no IT support required. I was able to load our chart of accounts and set up the integrations to our bank and credit card accounts immediately. In...
Most Helpful Critical Review
Kim E.
Verified User in Internet
Everything else is a nightmare. The navigation is not intuitive at all especially if you are a seasoned Quickbooks user, a financial professional. Many of the short-cuts I used to use when doing my data entry now do not work since QB now creates a large...
Chantelle C.
Verified User in Accounting
I really like how it is modern and detailed. It is tough to mess up data.
Verified User in Computer Software
The cloud deployment of QB online allowed me as a business user to start implementing on a weekend with no IT support required. I was able to load our chart of accounts and set up the integrations to our bank and credit card accounts immediately. In...
Verified User in Accounting
Takes a bit to learn but easy once you do
Kim E.
Verified User in Internet
Everything else is a nightmare. The navigation is not intuitive at all especially if you are a seasoned Quickbooks user, a financial professional. Many of the short-cuts I used to use when doing my data entry now do not work since QB now creates a large...
Discussions
How can i increase the safety protocol placed?
2 comments
TM
Hi Aditya, I'm not sure what you are asking but if you'd like to email help@accountingsuite.com we can get you sortedRead more
CustomBooks™ has no more discussions with answers
What phone app works if you are using Quick books V15.0.5R6
7 comments
JH
You are correct, you can only use the Invoicing app if you have the online version of Quickbooks. Hope this helps!Read more
What can you do with QuickBooks online?
3 comments
CV
It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the...Read more
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