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Compare Critical Mention and Mention 
At a Glance
Market Segments
Small-Business (47.5% of reviews)
Small-Business (63.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $599.00
Critical Mention
Star Rating
(220)4.3 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Critical MentionMention
Star Rating
(440)4.3 out of 5
Market Segments
Small-Business (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionCritical Mention vs Mention
When assessing the two solutions, reviewers found Mention easier to use, set up, and administer. However, reviewers preferred doing business with Critical Mention overall.
- Critical Mention and Mention both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, Critical Mention and Mention provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Critical Mention over Mention.
Pricing
Entry-Level Pricing
Critical Mention
No pricing availableMention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Free Trial
Critical Mention
No trial information availableMention
Free Trial is available
Ratings
Meets Requirements
8.4
180
8.4
384
Ease of Use
8.0
180
8.8
388
Ease of Setup
8.5
62
8.8
169
Ease of Admin
8.6
61
8.7
166
Quality of Support
8.5
161
8.5
289
Has the product been a good partner in doing business?
8.9
63
8.5
153
Product Direction (% positive)
8.1
170
8.0
380
Features by Category
Content & Collaboration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social Management
Not enough data
8.4(won by default)
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Social Media Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Media Channels
9.0
59
Feature Not Available
8.8
51
Feature Not Available
8.6
57
8.9
15
Geographic Coverage
9.1
60
9.0
14
9.1
54
8.9
14
8.1
33
8.5
13
Reporting
8.8
58
8.7
15
9.0
53
8.2
15
9.3
56
8.5
13
9.0
53
7.9
13
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.0
5
Not enough data
6.7
5
Not enough data
Monitoring & Listening
7.9
21
8.2
255
7.0
14
7.8
239
9.0
15
9.0
10
9.0
16
8.3
10
7.5
12
6.7
8
8.0
11
6.7
6
Agentic AI - Social Media Listening Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Management & Analysis
8.5
21
7.6
224
8.1
19
8.3
230
9.3
15
8.8
10
9.3
12
8.3
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Database
8.5
10
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Outreach
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
9.6
13
Not enough data
Feature Not Available
Not enough data
9.4
12
Not enough data
Agentic AI - Media and Influencer Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
9.8
8
Not enough data
Categories
Categories
Shared Categories
Critical Mention and Mention are categorized as Media Monitoring and Social Media Listening Tools
Unique Categories
Critical Mention is categorized as PR Analytics and Media and Influencer Targeting
Mention is categorized as Social Media Management
Reviews
Reviewers' Company Size
Critical Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
50.2%
Marketing and Advertising
5.5%
Non-Profit Organization Management
5.1%
Government Administration
4.1%
Hospital & Health Care
2.8%
Other
32.3%
Marketing and Advertising
10.8%
Internet
10.4%
Information Technology and Services
7.4%
Computer Software
5.8%
Public Relations and Communications
4.1%
Other
61.5%
Discussions
Can the bandwidth insights be captured for real time motion?
1 Comment
DR
Hi Anuj - Yes, Critical Mention captures content and users receive alerts for their searches in real-time.Read more
How well does Critical Mention work in monitoring podcasts and Youtube channels?
1 Comment
EL
Thanks for your question! We have extremely sophisticated speech to text for both YouTube and podcasts. Our accuracy rates are on par with the best in the...Read more
Critical Mention has no more discussions with answers
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
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