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At a Glance
Creately
Creately
Star Rating
(1,318)4.4 out of 5
Market Segments
Small-Business (79.4% of reviews)
Information
Entry-Level Pricing
Free
Browse all 4 pricing plans
Draw.io
Draw.io
Star Rating
(417)4.4 out of 5
Market Segments
Small-Business (49.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Draw.io
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that both Creately and Draw.io have a solid star rating of 4.4, but Creately has a larger number of reviews (1301) compared to Draw.io (409), indicating a more established user base.
  • Reviewers mention that Creately excels in integration capabilities with a score of 9.2, while Draw.io follows closely with a score of 8.2, suggesting that users find Creately's integration options more robust for their workflows.
  • G2 users highlight that Creately's collaborative editing feature scores 8.3, which is lower than Draw.io's score of 8.5, indicating that Draw.io may offer a slightly better experience for real-time collaboration.
  • Users on G2 report that Creately shines in ease of setup with a score of 8.8, while Draw.io scores 9.0, suggesting that Draw.io may provide a more straightforward initial setup process.
  • Reviewers mention that Creately's quality of support is rated at 8.4, which is higher than Draw.io's 8.0, indicating that users may find Creately's customer support more responsive and helpful.
  • Users say that both products offer strong security features, with Creately scoring 9.4 for permissions and Draw.io scoring 9.8 for Single Sign-On (SSO), suggesting that Draw.io may have a slight edge in security protocols.
Pricing
Entry-Level Pricing
Creately
Free
Free
Browse all 4 pricing plans
Draw.io
No pricing available
Free Trial
Creately
Free Trial is available
Draw.io
No trial information available
Ratings
Meets Requirements
8.6
200
8.9
358
Ease of Use
8.4
295
8.8
362
Ease of Setup
8.8
148
9.0
71
Ease of Admin
9.1
57
8.3
50
Quality of Support
8.4
132
8.0
211
Has the product been a good partner in doing business?
9.2
46
8.4
39
Product Direction (% positive)
7.7
189
8.0
348
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
176
Not enough data
Logistics
9.2
14
Not enough data
9.0
12
Not enough data
8.7
17
Not enough data
9.1
15
Not enough data
8.6
13
Not enough data
Editing & Design
9.4
21
Not enough data
9.1
20
Not enough data
8.7
22
Not enough data
8.6
22
Not enough data
8.7
20
Not enough data
Collaborative WhiteboardHide 12 FeaturesShow 12 Features
8.5
162
Not enough data
Design Tools
8.6
14
Not enough data
9.0
14
Not enough data
8.4
15
Not enough data
8.7
15
Not enough data
8.7
15
Not enough data
Communication Tools
8.3
13
Not enough data
8.5
14
Not enough data
Integrations
8.2
13
Not enough data
8.6
13
Not enough data
Software Offering
8.7
14
Not enough data
8.1
12
Not enough data
8.0
10
Not enough data
8.1
50
Not enough data
Collaboration Tools
8.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Visual Tools
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Mind Map Availability
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Visual Collaboration PlatformsHide 8 FeaturesShow 8 Features
9.5
114
Not enough data
Collaboration
9.2
13
Not enough data
9.6
13
Not enough data
9.2
17
Not enough data
9.5
13
Not enough data
Hardware
9.4
14
Not enough data
9.6
15
Not enough data
Security
9.4
15
Not enough data
9.8
14
Not enough data
Categories
Categories
Shared Categories
Creately
Creately
Draw.io
Draw.io
Creately and Draw.io are categorized as Diagramming
Unique Categories
Draw.io
Draw.io has no unique categories
Reviews
Reviewers' Company Size
Creately
Creately
Small-Business(50 or fewer emp.)
79.4%
Mid-Market(51-1000 emp.)
13.4%
Enterprise(> 1000 emp.)
7.2%
Draw.io
Draw.io
Small-Business(50 or fewer emp.)
49.6%
Mid-Market(51-1000 emp.)
26.8%
Enterprise(> 1000 emp.)
23.6%
Reviewers' Industry
Creately
Creately
Computer Software
17.3%
Information Technology and Services
7.9%
Higher Education
6.4%
Education Management
5.6%
Accounting
3.6%
Other
59.3%
Draw.io
Draw.io
Computer Software
15.9%
Information Technology and Services
15.7%
Design
5.4%
Internet
3.7%
Higher Education
3.7%
Other
55.6%
Most Helpful Reviews
Creately
Creately
Most Helpful Favorable Review
GT
Ganesh T.
Verified User in Computer Software

user interface was very easy to understand and interactive, any one having basic knowledge on machin can able to use and access.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

have some adds, too much space given with may sometimes make one not now where the drawings have gone should a slip of hand take place.

Draw.io
Draw.io
Most Helpful Favorable Review
Verified User in Design
GD
Verified User in Retail

I like the ease of use as and am a fan of the amount of variety draw.io offers for designing and maintaining complex charts

Most Helpful Critical Review
Verified User
G
Verified User in Hospitality

Generally the main connection to save it all with google or on a other cloud.

Alternatives
Creately
Creately Alternatives
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Add Lucid Visual Collaboration Suite
Miro
Miro
Add Miro
Visio
Visio
Add Visio
SmartDraw
SmartDraw
Add SmartDraw
Draw.io
Draw.io Alternatives
Miro
Miro
Add Miro
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Add Lucid Visual Collaboration Suite
Mural
Mural
Add Mural
Sketch
Sketch
Add Sketch
Discussions
Creately
Creately Discussions
What is the best way to indulge in collaborative work?
21 comments
the t.
TT
It seems like you've provided a URL and the word "Nice." If you have any specific text in an unknown language that you would like translated, please provide...Read more
Is there a special plan for educational institutes?
1 comment
Official Response from Creately
Yes. We provide heavily discounted plans for educational institutes. Please email edu@creately.com for further details.Read more
Is there a special plan for nonprofits?
1 comment
Official Response from Creately
Yes. If you're running a charity or an open source project please contact sales@creately.com for a scholarship plan.Read more
Draw.io
Draw.io Discussions
Some time it automaticaly stoped responding even it is connected to network.
2 comments
Sofia L.
SL
Hi, On the upper part where says "Help" there is an option to turn on the "Work Offline" option, when you clic it explains how to use the offline...Read more
Do you plan to create a offline tool?
2 comments
Adrian B.
AB
Happy to say this already exists. From the "Help" menu, "Download draw.io Desktop..."Read more
Could the concurrence of people working on the same diagram be implemented?
2 comments
GM
Yes, It is workable by your entire teamRead more