Compare ContactPigeon and Insider 
At a Glance
Market Segments
Small-Business (61.8% of reviews)
Mid-Market (44.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ContactPigeon
Star Rating
(220)4.9 out of 5
Market Segments
Small-Business (61.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ContactPigeonInsider
Star Rating
(1,072)4.8 out of 5
Market Segments
Mid-Market (44.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about InsiderSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ContactPigeon excels in "Quality of Support" with a perfect score of 10.0, while Insider has a solid score of 9.6. Reviewers mention that the responsiveness and helpfulness of ContactPigeon's support team significantly enhance their experience.
- Reviewers mention that ContactPigeon shines in "A/B Testing" with a perfect score of 10.0, compared to Insider's score of 9.6. Users on G2 appreciate the ease of use and effectiveness of ContactPigeon's A/B testing features, which help optimize their campaigns.
- Users say that ContactPigeon offers superior "Email Marketing" capabilities, particularly in "Building and Personalizing Emails" with a score of 9.9, while Insider scores 9.7. Reviewers highlight the intuitive design tools that make email creation straightforward and effective in ContactPigeon.
- G2 users report that ContactPigeon has a slight edge in "Automated Alerts and Tasks" with a perfect score of 10.0, while Insider scores 9.6. Users mention that the automation features in ContactPigeon help streamline their marketing efforts significantly.
- Reviewers mention that ContactPigeon leads in "Campaigns" with a perfect score of 10.0 for "Customize" and "Scheduling," while Insider does not have a score listed for these features. Users appreciate the flexibility and control they have over their campaigns in ContactPigeon.
- Users on G2 report that ContactPigeon has a higher score in "Visitor Behavior Monitoring" at 9.6 compared to Insider's 9.5. Reviewers say that the insights provided by ContactPigeon help them better understand customer interactions and improve targeting strategies.
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Pricing
Entry-Level Pricing
ContactPigeon
No pricing availableInsider
No pricing availableFree Trial
ContactPigeon
No trial information availableInsider
Free Trial is available
Ratings
Meets Requirements
9.8
87
9.5
965
Ease of Use
9.6
108
9.5
968
Ease of Setup
9.7
79
9.1
427
Ease of Admin
9.7
54
9.2
242
Quality of Support
9.9
90
9.6
966
Has the product been a good partner in doing business?
9.9
50
9.5
243
Product Direction (% positive)
10.0
87
9.8
917
Features by Category
Email Marketing
9.9
25
9.7
426
9.9
17
9.7
404
9.9
16
9.7
406
9.7
18
9.7
349
Online Marketing
9.6
15
Feature Not Available
9.8
16
9.6
441
10.0
14
9.6
455
9.9
12
9.6
445
Feature Not Available
Feature Not Available
Lead Management
9.7
13
9.6
423
9.5
11
9.5
423
9.9
15
9.6
455
9.6
9
Feature Not Available
9.5
10
9.6
398
9.7
10
9.6
362
10.0
10
9.6
406
9.8
11
9.6
394
Campaign Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Social
Feature Not Available
Feature Not Available
9.2
8
9.4
365
Feature Not Available
9.5
374
Feature Not Available
Feature Not Available
9.5
10
Feature Not Available
Reporting & Analytics
9.5
10
9.5
448
9.7
16
9.5
448
9.4
11
9.5
441
9.4
9
9.5
440
Feature Not Available
9.3
347
Platform
Feature Not Available
9.6
435
Feature Not Available
Feature Not Available
9.9
13
9.6
420
9.8
8
9.6
360
9.5
10
9.5
369
9.9
16
9.6
403
Feature Not Available
9.5
345
Integration
9.8
15
9.4
405
9.9
12
9.4
405
9.7
11
9.5
378
Visitor Behavior
9.6
9
9.5
520
9.8
9
9.6
538
10.0
9
9.5
489
Templates
9.3
9
9.6
499
9.4
9
9.6
542
9.6
9
9.6
537
Personalization
9.8
8
9.6
525
9.8
10
9.6
515
9.8
7
9.6
528
10.0
6
9.5
464
9.4
6
9.6
512
9.6
8
9.6
511
9.3
5
9.6
540
9.8
9
9.6
528
Multichannel
10.0
7
9.7
530
9.8
7
9.5
468
10.0
11
9.6
531
Administration
9.6
8
9.6
529
9.5
7
9.4
544
10.0
7
9.5
523
9.5
7
9.5
523
Campaigns
10.0
10
Not enough data
10.0
10
Not enough data
9.8
10
Not enough data
10.0
9
Not enough data
9.8
7
Not enough data
Analytics
9.7
6
Not enough data
10.0
5
Not enough data
Optimization
10.0
7
Not enough data
9.6
18
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
Logistics
9.4
9
Not enough data
9.4
6
Not enough data
9.0
7
Not enough data
9.4
8
Not enough data
Testing & Tracking
9.7
6
Not enough data
9.2
6
Not enough data
9.7
5
Not enough data
Segmentation
Not enough data
9.7
562
Not enough data
9.6
540
Targeting
Not enough data
9.7
556
Not enough data
9.6
531
Triggered Content
Not enough data
9.5
470
Not enough data
9.6
465
Not enough data
9.7
518
Personalized Content
Not enough data
9.7
507
Not enough data
9.7
488
Not enough data
9.6
543
Templates
9.2
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
10.0
7
Not enough data
Edit
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
Logistics
9.3
7
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.3
7
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Text Messaging
Not enough data
9.8
41
Not enough data
9.6
40
Not enough data
9.7
39
Not enough data
9.6
39
Not enough data
9.7
40
Not enough data
9.6
40
Not enough data
9.8
39
Not enough data
9.5
40
SMS Platform
Not enough data
9.6
40
Not enough data
9.6
40
Not enough data
9.7
38
Not enough data
Feature Not Available
Not enough data
9.5
43
Not enough data
9.4
42
Data Sourcing
Not enough data
9.5
533
|
Verified
Not enough data
9.5
522
|
Verified
Not enough data
9.6
327
Not enough data
9.6
551
|
Verified
Intelligence
Not enough data
9.5
555
|
Verified
Not enough data
9.5
530
|
Verified
Not enough data
9.6
522
|
Verified
Platform Basics
9.8
8
9.5
582
|
Verified
9.8
9
9.5
582
|
Verified
Platform Data
9.6
9
9.5
567
|
Verified
9.5
7
9.5
550
|
Verified
9.4
9
9.4
583
|
Verified
9.6
8
9.4
553
Platform Additional Functionality
9.8
7
9.5
558
|
Verified
9.3
7
9.5
555
|
Verified
9.4
9
9.5
542
Search Setup
Not enough data
9.7
33
Not enough data
9.8
34
Not enough data
9.7
33
Not enough data
9.9
31
Product Discovery
Not enough data
9.8
36
Not enough data
9.8
35
Not enough data
9.7
35
Not enough data
9.8
30
Not enough data
9.8
33
Integration
Not enough data
9.7
35
Not enough data
9.8
31
Not enough data
9.7
33
Page Customization
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Integrations
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.5
11
Not enough data
9.5
11
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.7
11
Not enough data
9.7
11
Not enough data
9.7
10
Not enough data
9.7
10
Analysis
Not enough data
9.3
555
Not enough data
9.5
619
Not enough data
9.3
489
|
Verified
Not enough data
9.5
529
|
Verified
Campaigns
Not enough data
9.4
513
|
Verified
Not enough data
9.7
621
|
Verified
Not enough data
9.4
419
Not enough data
9.2
422
Not enough data
9.6
496
|
Verified
Not enough data
9.6
581
|
Verified
Engagement
Not enough data
9.6
558
Platform
Not enough data
9.6
601
Not enough data
9.5
555
|
Verified
Not enough data
9.5
475
Categories
Categories
Shared Categories
ContactPigeon and Insider are categorized as E-Commerce Personalization, Customer Journey Analytics, Marketing Automation, and Customer Data Platform (CDP)
Unique Categories
ContactPigeon is categorized as Retail Intelligence, Email Template Builder, Direct Mail Automation, Push Notification, and Landing Page Builders
Insider is categorized as E-Commerce Search, Personalization, Personalization Engines, Mobile Marketing, SMS Marketing, and WhatsApp Marketing
Reviews
Reviewers' Company Size
ContactPigeon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insider
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
19.8%
Retail
15.7%
Marketing and Advertising
10.1%
Cosmetics
8.8%
Health, Wellness and Fitness
8.3%
Other
37.3%
Retail
26.7%
Apparel & Fashion
9.9%
Cosmetics
4.0%
Marketing and Advertising
3.9%
Leisure, Travel & Tourism
3.8%
Other
51.7%
Most Helpful Reviews
ContactPigeon
Most Helpful Favorable Review
Olympia Z.
Verified User in Health, Wellness and Fitness
We’ve been working with ContactPigeon since around 2017. We are happy with the platform—it has all the tools we need to create and manage campaigns efficiently. The automation features make our work much easier, and the platform helps us engage with our...
Most Helpful Critical Review
Insider
Most Helpful Favorable Review
Maria Paula V.
Verified User in Furniture
We’ve been working with Insider for more than a year now. What we really liked most about them is their team who supported us throughout the integration and implementation process. Their team has consistently provided us with the support that we needed....
Most Helpful Critical Review
Dilan T.
Verified User in Retail
We’re highly impressed with the capabilities of Insider’s products. There’s absolutely nothing that we dislike about the platform. Truly an excellent platform!
Olympia Z.
Verified User in Health, Wellness and Fitness
We’ve been working with ContactPigeon since around 2017. We are happy with the platform—it has all the tools we need to create and manage campaigns efficiently. The automation features make our work much easier, and the platform helps us engage with our...
Maria Paula V.
Verified User in Furniture
We’ve been working with Insider for more than a year now. What we really liked most about them is their team who supported us throughout the integration and implementation process. Their team has consistently provided us with the support that we needed....
Dilan T.
Verified User in Retail
We’re highly impressed with the capabilities of Insider’s products. There’s absolutely nothing that we dislike about the platform. Truly an excellent platform!
Alternatives
Discussions
ContactPigeon has no discussions with answers
How effective is the tool at new acquisition and driving traffic to website?
3 comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Is it possible for insider future development to reduce the setup process?
1 comment
DM
We are constantly aiming to make the setup easier and faster for our customers. Based on our user's ratings on G2, we offer the fastest time to value and...Read more
how do i experiment using insider with internal RFM analytic?
1 comment
NM
Hello Imam,
Insider's RFM Analytic method enables you to analyze a user's past transaction data and create different segment groups based on their purchase...Read more
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