Compare Constant Contact and VerticalResponse

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At a Glance
Constant Contact
Constant Contact
Star Rating
(6,539)4.1 out of 5
Market Segments
Small-Business (70.3% of reviews)
Information
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plans
VerticalResponse
VerticalResponse
Star Rating
(121)3.3 out of 5
Market Segments
Small-Business (63.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about VerticalResponse
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that VerticalResponse's "Email and Mobile Preview" feature scores lower at 7.2 compared to Constant Contact's 8.6, indicating that users find Constant Contact's preview capabilities more effective for ensuring emails look good on various devices.
  • Reviewers mention that Constant Contact excels in "Automated Email Responses" with a score of 8.3, while VerticalResponse lags behind at 6.7, suggesting that users appreciate the automation features offered by Constant Contact for managing customer interactions.
  • G2 users highlight that Constant Contact's "Quality of Support" is rated at 8.2, significantly higher than VerticalResponse's 7.0, indicating that users feel more supported and satisfied with the assistance they receive from Constant Contact.
  • Users on G2 report that Constant Contact's "Manage Email Deliverability" feature is rated at 8.4, while VerticalResponse's score of 7.4 suggests that users find Constant Contact more reliable in ensuring their emails reach the intended inboxes.
  • Reviewers mention that Constant Contact's "Multi-user Account" feature, rated at 8.4, is more robust compared to VerticalResponse's 6.7, indicating that teams using Constant Contact find it easier to collaborate and manage accounts effectively.
  • Users say that Constant Contact's "Building and Personalizing Emails" feature, with a score of 8.2, is more user-friendly than VerticalResponse's 7.1, suggesting that users enjoy a more intuitive experience when creating customized email campaigns with Constant Contact.
Featured Products
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Browse all 3 pricing plans
VerticalResponse
No pricing available
Free Trial
Constant Contact
Free Trial is available
VerticalResponse
Free Trial is available
Ratings
Meets Requirements
8.4
5,641
7.3
109
Ease of Use
8.5
5,665
7.6
108
Ease of Setup
8.5
2,920
8.1
50
Ease of Admin
8.6
2,691
7.7
52
Quality of Support
8.2
4,634
7.0
86
Has the product been a good partner in doing business?
8.5
2,566
7.5
44
Product Direction (% positive)
7.0
5,539
5.0
109
Features by Category
8.2
52,343
7.1
926
Email Marketing
8.6
4380
|
Verified
7.2
89
|
Verified
8.4
4478
|
Verified
7.1
95
|
Verified
8.8
4203
|
Verified
7.8
88
|
Verified
8.3
4445
|
Verified
7.1
95
|
Verified
8.8
4435
|
Verified
8.0
92
|
Verified
8.5
4314
|
Verified
7.4
92
|
Verified
8.3
3416
|
Verified
6.7
66
|
Verified
8.4
1266
|
Verified
6.7
9
|
Verified
8.0
1107
|
Verified
7.2
10
|
Verified
Reporting & Analytics
7.9
1898
|
Verified
6.1
38
|
Verified
8.3
4057
|
Verified
7.3
91
|
Verified
Platform
8.4
2318
|
Verified
7.3
35
|
Verified
8.1
1655
Feature Not Available
8.6
2494
|
Verified
7.4
42
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Integration
8.2
2218
|
Verified
7.4
38
|
Verified
7.6
1471
|
Verified
6.4
21
|
Verified
7.6
1448
|
Verified
5.9
20
|
Verified
7.4
883
|
Verified
7.7
5
|
Verified
7.9
1035
|
Verified
Not enough data
7.4
822
|
Verified
Not enough data
8.4
5,826
Not enough data
Diagnosis
8.0
602
Not enough data
8.2
595
Not enough data
8.5
768
Not enough data
8.5
686
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
892
Not enough data
Feature Not Available
Not enough data
8.5
745
Not enough data
Reporting
8.8
874
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
664
Not enough data
8.2
575
Not enough data
Grammar
8.5
57
Not enough data
8.3
53
Not enough data
8.5
53
Not enough data
Formatting
8.1
51
Not enough data
8.2
53
Not enough data
7.6
51
Not enough data
Content
8.0
51
Not enough data
8.3
53
Not enough data
8.1
50
Not enough data
Product Type
8.6
53
Not enough data
7.8
50
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Email Template BuilderHide 13 FeaturesShow 13 Features
8.1
8,024
Not enough data
Templates
8.2
899
|
Verified
Not enough data
7.3
765
|
Verified
Not enough data
8.0
818
|
Verified
Not enough data
8.4
443
Not enough data
Edit
8.2
800
|
Verified
Not enough data
8.4
888
|
Verified
Not enough data
7.9
694
|
Verified
Not enough data
Logistics
8.6
870
|
Verified
Not enough data
7.6
732
|
Verified
Not enough data
7.9
664
|
Verified
Not enough data
8.8
451
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
5,161
Not enough data
Marketing and Communications
8.3
450
Not enough data
8.1
479
Not enough data
8.0
416
Not enough data
8.8
601
Not enough data
8.9
618
Not enough data
Attendee Engagement
8.1
477
Not enough data
8.0
411
Not enough data
8.0
416
Not enough data
Registration
8.2
473
Not enough data
8.2
463
Not enough data
7.8
357
Not enough data
Generative AI
Feature Not Available
Not enough data
8.1
660
Not enough data
Text Messaging
8.6
53
Not enough data
7.9
44
Not enough data
8.4
47
Not enough data
8.4
49
Not enough data
8.3
47
Not enough data
8.0
47
Not enough data
8.4
54
Not enough data
8.0
44
Not enough data
SMS Platform
8.8
54
Not enough data
8.7
48
Not enough data
7.4
46
Not enough data
7.1
42
Not enough data
7.5
42
Not enough data
7.6
43
Not enough data
Social Media ManagementHide 13 FeaturesShow 13 Features
8.7
1,092
Not enough data
Content & Collaboration
9.1
108
Not enough data
8.9
117
Not enough data
8.5
93
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
113
Not enough data
Social Management
8.7
122
Not enough data
8.8
124
Not enough data
Feature Not Available
Not enough data
8.8
121
Not enough data
8.2
109
Not enough data
8.9
110
Not enough data
8.5
75
Not enough data
Social Media AdvertisingHide 28 FeaturesShow 28 Features
8.7
5,483
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Social Functionality
8.7
246
Not enough data
Campaign Management
9.0
249
Not enough data
8.9
233
Not enough data
8.9
230
Not enough data
8.4
194
Not enough data
8.6
199
Not enough data
8.9
202
Not enough data
9.0
189
Not enough data
8.6
170
Not enough data
8.6
181
Not enough data
8.7
205
Not enough data
8.5
190
Not enough data
8.3
159
Not enough data
8.6
172
Not enough data
Targeting
8.9
216
Not enough data
8.8
200
Not enough data
8.4
171
Not enough data
8.6
174
Not enough data
Platform
8.5
178
Not enough data
8.6
211
Not enough data
8.8
220
Not enough data
9.0
248
Not enough data
8.7
193
Not enough data
8.6
244
Not enough data
8.7
207
Not enough data
8.6
178
Not enough data
8.8
224
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
8.5
1,239
Not enough data
Survey Management
8.3
185
Not enough data
8.3
178
Not enough data
Feature Not Available
Not enough data
8.7
175
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
174
Not enough data
8.2
161
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.6
188
Not enough data
Feature Not Available
Not enough data
8.7
178
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
33
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.3
33
Not enough data
Categories
Categories
Shared Categories
Constant Contact
Constant Contact
VerticalResponse
VerticalResponse
Constant Contact and VerticalResponse are categorized as Email Marketing
Reviews
Reviewers' Company Size
Constant Contact
Constant Contact
Small-Business(50 or fewer emp.)
70.3%
Mid-Market(51-1000 emp.)
22.7%
Enterprise(> 1000 emp.)
7.0%
VerticalResponse
VerticalResponse
Small-Business(50 or fewer emp.)
63.0%
Mid-Market(51-1000 emp.)
27.7%
Enterprise(> 1000 emp.)
9.2%
Reviewers' Industry
Constant Contact
Constant Contact
Non-Profit Organization Management
12.0%
Marketing and Advertising
10.1%
Real Estate
4.4%
Education Management
4.1%
Health, Wellness and Fitness
3.4%
Other
66.1%
VerticalResponse
VerticalResponse
Marketing and Advertising
14.3%
Non-Profit Organization Management
11.8%
Information Technology and Services
6.7%
Higher Education
6.7%
Computer Software
5.0%
Other
55.5%
Most Helpful Reviews
Constant Contact
Constant Contact
Most Helpful Favorable Review
Kristin H.
KH
Kristin H.
Verified User in Higher Education

I love that Constant Contact has become a real all in one solution for modern web communication. It's not just email anymore -- through Constant Contact, you can even manage your social media, run a survey, run an event, or even create "Groupon"-like deals...

Most Helpful Critical Review
Mark H.
MH
Mark H.
Verified User in Computer Software

Some other reviewers mentioned this and I agree that if you're starting with a template and want to make modifications you'll most likely need to get into the HTML. This can lead to many revisions as I've found the way CC handles styles is unique and...

VerticalResponse
VerticalResponse
Most Helpful Favorable Review
Joe G.
JG
Joe G.
Verified User in Computer Software

I have the UI particularly easy to navigate with VR. We had had a series of campaigns that had 3-4 very similarly designed emails. The plethora of templates combined with the easy to use interface made creating these very easy.

Most Helpful Critical Review
Steve A.
SA
Steve A.
Verified User in Staffing and Recruiting

Stand alone product. Little (no) integration with other marketing dimensions.

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Discussions
Constant Contact
Constant Contact Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 comments
Barbara F.
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 comments
Maryanne R.
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
VerticalResponse
VerticalResponse Discussions
Monty the Mongoose crying
VerticalResponse has no discussions with answers