Compare Constant Contact and FireDrum Email Marketing 
At a Glance
Market Segments
Small-Business (70.3% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
$5/ month
Constant Contact
Star Rating
(6,538)4.1 out of 5
Market Segments
Small-Business (70.3% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansFireDrum Email Marketing
Star Rating
(20)4.7 out of 5
Market Segments
Small-Business (65.0% of reviews)
Entry-Level Pricing
$5/ month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Constant Contact excels in its Email Customization feature, scoring 8.8, which allows for a high degree of personalization in email campaigns. In contrast, FireDrum Email Marketing shines even brighter with a score of 9.4, indicating a more robust set of tools for tailoring emails to specific audiences.
- Reviewers mention that FireDrum Email Marketing offers superior Multi-user Account capabilities, achieving a perfect score of 10.0, which is particularly beneficial for teams needing collaborative access. Constant Contact, while still strong at 8.4, does not match this level of flexibility.
- G2 users highlight that FireDrum's Automated Email Responses feature is rated at 9.0, showcasing its effectiveness in managing customer interactions automatically. Constant Contact, with a score of 8.3, is seen as less efficient in this area, which may impact user engagement.
- Users on G2 report that Constant Contact's Email and Mobile Preview feature, rated at 8.6, is helpful for ensuring emails look good on various devices. However, FireDrum Email Marketing slightly outperforms it with a score of 8.8, indicating a better user experience in this aspect.
- Reviewers mention that the Quality of Support is a significant differentiator, with FireDrum Email Marketing scoring 9.2, reflecting a strong reputation for customer service. Constant Contact, at 8.2, is perceived as less responsive, which could be a concern for users needing timely assistance.
- Users say that the Ease of Use is a critical factor, with FireDrum Email Marketing scoring 9.3, making it more user-friendly for newcomers. Constant Contact, while still decent at 8.4, may present a steeper learning curve for some users.
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Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
FireDrum Email Marketing
0 - 500
$5
/ month
0 - 500 Contacts
- 5 Users
- Unlimited Emails Per Month
- Unlimited Custom Fields
Free Trial
Constant Contact
Free Trial is available
FireDrum Email Marketing
Free Trial is available
Ratings
Meets Requirements
8.4
5,640
9.2
12
Ease of Use
8.5
5,664
9.3
12
Ease of Setup
8.5
2,919
9.0
7
Ease of Admin
8.6
2,690
8.9
6
Quality of Support
8.2
4,634
9.2
11
Has the product been a good partner in doing business?
8.5
2,565
9.4
12
Product Direction (% positive)
7.0
5,538
8.8
10
Features by Category
Email Marketing
8.6
4379
|
Verified
8.8
8
|
Verified
8.4
4477
|
Verified
9.2
8
|
Verified
8.8
4202
|
Verified
9.3
7
|
Verified
8.3
4444
|
Verified
9.4
8
|
Verified
8.8
4434
|
Verified
9.2
8
|
Verified
8.5
4313
|
Verified
9.0
8
|
Verified
8.3
3415
|
Verified
9.0
7
|
Verified
8.4
1265
|
Verified
10.0
5
|
Verified
8.0
1106
|
Verified
Feature Not Available
Reporting & Analytics
7.9
1898
|
Verified
8.8
7
|
Verified
8.3
4057
|
Verified
9.6
8
|
Verified
Platform
8.4
2317
|
Verified
9.2
6
|
Verified
8.1
1654
9.4
6
|
Verified
8.6
2493
|
Verified
10.0
6
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Integration
8.2
2217
|
Verified
8.9
6
|
Verified
7.6
1470
|
Verified
9.7
5
|
Verified
7.6
1447
|
Verified
9.0
5
|
Verified
7.4
882
|
Verified
Not enough data
7.9
1034
|
Verified
10.0
5
|
Verified
7.4
821
|
Verified
10.0
5
|
Verified
Diagnosis
8.0
602
Not enough data
8.2
595
Not enough data
8.5
768
Not enough data
8.5
686
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
892
Not enough data
Feature Not Available
Not enough data
8.5
745
Not enough data
Reporting
8.8
874
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
664
Not enough data
Grammar
8.5
57
Not enough data
8.3
53
Not enough data
8.5
53
Not enough data
Formatting
8.1
51
Not enough data
8.2
53
Not enough data
7.6
51
Not enough data
Content
8.0
51
Not enough data
8.3
53
Not enough data
8.1
50
Not enough data
Product Type
8.6
53
Not enough data
7.8
50
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Templates
8.2
899
|
Verified
Not enough data
7.3
765
|
Verified
Not enough data
8.0
818
|
Verified
Not enough data
8.4
443
Not enough data
Edit
8.2
800
|
Verified
Not enough data
8.4
888
|
Verified
Not enough data
7.9
694
|
Verified
Not enough data
Logistics
8.6
870
|
Verified
Not enough data
7.6
732
|
Verified
Not enough data
7.9
664
|
Verified
Not enough data
8.8
451
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Marketing and Communications
8.3
450
Not enough data
8.1
479
Not enough data
8.0
416
Not enough data
8.8
601
Not enough data
8.9
618
Not enough data
Attendee Engagement
8.1
477
Not enough data
8.0
411
Not enough data
8.0
416
Not enough data
Registration
8.2
473
Not enough data
8.2
463
Not enough data
7.8
357
Not enough data
Generative AI
Feature Not Available
Not enough data
Text Messaging
8.6
53
Not enough data
7.9
44
Not enough data
8.4
47
Not enough data
8.4
49
Not enough data
8.3
47
Not enough data
8.0
47
Not enough data
8.4
54
Not enough data
8.0
44
Not enough data
SMS Platform
8.8
54
Not enough data
8.7
48
Not enough data
7.4
46
Not enough data
7.1
42
Not enough data
7.5
42
Not enough data
7.6
43
Not enough data
Content & Collaboration
9.1(won by default)
108
Not enough data
8.9(won by default)
117
Not enough data
8.5(won by default)
93
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8(won by default)
113
Not enough data
Social Management
8.7(won by default)
122
Not enough data
8.8(won by default)
124
Not enough data
Feature Not Available
Not enough data
8.8(won by default)
121
Not enough data
8.2(won by default)
109
Not enough data
8.9(won by default)
110
Not enough data
8.5(won by default)
75
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Social Functionality
8.7
246
Not enough data
Campaign Management
9.0
249
Not enough data
8.9
233
Not enough data
8.9
230
Not enough data
8.4
194
Not enough data
8.6
199
Not enough data
8.9
202
Not enough data
9.0
189
Not enough data
8.6
170
Not enough data
8.6
181
Not enough data
8.7
205
Not enough data
8.5
190
Not enough data
8.3
159
Not enough data
8.6
172
Not enough data
Targeting
8.9
216
Not enough data
8.8
200
Not enough data
8.4
171
Not enough data
8.6
174
Not enough data
Platform
8.5
178
Not enough data
8.6
211
Not enough data
8.8
220
Not enough data
9.0
248
Not enough data
8.7
193
Not enough data
8.6
244
Not enough data
8.7
207
Not enough data
8.6
178
Not enough data
8.8
224
Not enough data
Survey Management
8.3
185
Not enough data
8.3
178
Not enough data
Feature Not Available
Not enough data
8.7
175
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
174
Not enough data
8.2
161
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.6
188
Not enough data
Feature Not Available
Not enough data
8.7
178
Not enough data
Feature Not Available
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.3
33
Not enough data
Categories
Categories
Shared Categories
Constant Contact and FireDrum Email Marketing are categorized as Email Template Builder and Email Marketing
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, and Survey
FireDrum Email Marketing has no unique categories
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FireDrum Email Marketing
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.0%
Marketing and Advertising
10.1%
Real Estate
4.4%
Education Management
4.1%
Health, Wellness and Fitness
3.4%
Other
66.1%
Marketing and Advertising
20.0%
Real Estate
15.0%
Financial Services
10.0%
Construction
10.0%
Automotive
10.0%
Other
35.0%
Most Helpful Reviews
Constant Contact
Most Helpful Favorable Review
Kristin H.
Verified User in Higher Education
I love that Constant Contact has become a real all in one solution for modern web communication. It's not just email anymore -- through Constant Contact, you can even manage your social media, run a survey, run an event, or even create "Groupon"-like deals...
Most Helpful Critical Review
Mark H.
Verified User in Computer Software
Some other reviewers mentioned this and I agree that if you're starting with a template and want to make modifications you'll most likely need to get into the HTML. This can lead to many revisions as I've found the way CC handles styles is unique and...
FireDrum Email Marketing
Most Helpful Favorable Review
NITIN R.
Verified User in Accounting
they help to improve B2b Sales, i like the templates they also add images automatically according to email love this software thanks for improve my sales
Most Helpful Critical Review
Verified User in Arts and Crafts
Already basically answered the question up in the what do you like best about this, since I’m neutral to this marketing email.however it’s a bit costly every month.
Kristin H.
Verified User in Higher Education
I love that Constant Contact has become a real all in one solution for modern web communication. It's not just email anymore -- through Constant Contact, you can even manage your social media, run a survey, run an event, or even create "Groupon"-like deals...
NITIN R.
Verified User in Accounting
they help to improve B2b Sales, i like the templates they also add images automatically according to email love this software thanks for improve my sales
Mark H.
Verified User in Computer Software
Some other reviewers mentioned this and I agree that if you're starting with a template and want to make modifications you'll most likely need to get into the HTML. This can lead to many revisions as I've found the way CC handles styles is unique and...
Verified User in Arts and Crafts
Already basically answered the question up in the what do you like best about this, since I’m neutral to this marketing email.however it’s a bit costly every month.
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
FireDrum Email Marketing has no discussions with answers
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