Best Software for 2025 is now live!
View the Winners
  1. Home
  2. ...
  3. Remote Monitoring & Management (RMM) Software
  4. ConnectWise RMM
  5. NinjaOne
  6. ConnectWise RMM-vs-NinjaOne

Compare ConnectWise RMM and NinjaOne

Save
    Log in to your account
    to save comparisons,
    products and more.
Add Product
ConnectWise RMM
ConnectWise RMM
(27)
4.2 out of 5
ConnectWise RMM
By ConnectWise
NinjaOne
NinjaOne
(1,830)
4.7 out of 5
NinjaOne
By NinjaOne
Optimized for quick response
At a Glance
ConnectWise RMM
ConnectWise RMM
Star Rating
(27)4.2 out of 5
Market Segments
Small-Business (72.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ConnectWise RMM
NinjaOne
NinjaOne
Star Rating
(1,830)4.7 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that NinjaOne excels in Ease of Use with a score of 9.2, making it highly accessible for teams without extensive technical expertise, while ConnectWise RMM, with a score of 8.3, is noted for having a steeper learning curve.
  • Reviewers mention that NinjaOne's Quality of Support is outstanding, scoring 9.3, with many users praising the responsiveness and helpfulness of the support team, whereas ConnectWise RMM's support, scoring 7.4, has received feedback about slower response times.
  • G2 users highlight NinjaOne's Remote Monitoring capabilities, scoring 9.4, as being particularly effective for real-time oversight, while ConnectWise RMM, with a score of 8.7, is seen as less intuitive in its monitoring features.
  • Users on G2 report that NinjaOne's Patch Management feature, scoring 9.0, is robust and user-friendly, allowing for seamless updates, whereas ConnectWise RMM, with a score of 8.0, has been criticized for its complexity in managing patches.
  • Reviewers mention that NinjaOne's Device Management capabilities, scoring 9.3, provide comprehensive control over devices, while ConnectWise RMM, scoring 8.4, is seen as lacking in some advanced device management features.
  • Users say that NinjaOne's Unattended Remote Access feature, scoring 9.2, is highly praised for its reliability and ease of use, while ConnectWise RMM's similar feature, although functional, does not receive the same level of acclaim, scoring 8.2.
Featured Products
Applivery
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Applivery
(15)
Network Monitoring
Visit WebsiteVisit Website
Serviceaide ChangeGear
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Serviceaide ChangeGear
(98)
Network Monitoring
Visit WebsiteVisit Website
Cobrowse.io
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Cobrowse.io
(15)
Network Monitoring
Visit WebsiteVisit Website
Pricing
Entry-Level Pricing
ConnectWise RMM
No pricing available
NinjaOne
No pricing available
Free Trial
ConnectWise RMM
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
7.9
21
9.1
1,679
Ease of Use
8.3
21
9.2
1,694
Ease of Setup
7.7
17
9.3
1,540
Ease of Admin
7.8
17
9.3
1,518
Quality of Support
7.4
18
9.3
1,618
Has the product been a good partner in doing business?
8.4
17
9.5
1,486
Product Direction (% positive)
7.2
21
9.8
1,678
Features by Category
IT Service Management (ITSM) ToolsHide 15 FeaturesShow 15 Features
Not enough data
8.5
4,519
Administration
Not enough data
8.2
301
Not enough data
8.7
315
Not enough data
8.3
321
Service Desk
Not enough data
8.3
318
Not enough data
8.1
314
Not enough data
8.1
295
Management
Not enough data
8.4
302
Not enough data
9.0
306
Not enough data
8.7
288
Not enough data
8.8
288
Not enough data
8.5
272
Functionality
Not enough data
7.6
286
Not enough data
8.6
295
Not enough data
8.9
307
Not enough data
8.9
311
Server BackupHide 12 FeaturesShow 12 Features
Not enough data
8.5
1,206
Compatibility
Not enough data
8.8
129
Not enough data
7.9
115
Not enough data
8.2
113
Not enough data
8.0
108
Management
Not enough data
Feature Not Available
Not enough data
8.2
123
Not enough data
8.6
125
Not enough data
8.8
133
Not enough data
9.1
130
Compliance
Not enough data
8.8
117
Not enough data
8.3
113
Not enough data
Feature Not Available
Online BackupHide 11 FeaturesShow 11 Features
Not enough data
8.6
1,339
Functionality
Not enough data
Feature Not Available
Not enough data
8.6
144
Not enough data
8.9
152
Not enough data
8.3
147
Not enough data
Feature Not Available
Compatibility
Not enough data
8.9
156
Not enough data
8.4
149
Not enough data
8.3
144
Management
Not enough data
8.3
147
Not enough data
8.8
151
Not enough data
8.7
149
Remote Monitoring & Management (RMM)Hide 11 FeaturesShow 11 Features
8.1
190
8.6
10,140
Administration
8.4
19
9.3
1007
|
Verified
Feature Not Available
8.0
826
8.1
19
8.6
952
|
Verified
Monitoring and Management
8.7
19
9.3
1002
|
Verified
8.2
19
8.5
931
7.7
20
8.7
971
|
Verified
8.0
19
9.0
1003
|
Verified
Organization
7.8
18
8.0
808
|
Verified
Service Management
7.6
18
7.3
802
8.2
20
9.1
953
|
Verified
7.9
19
8.6
885
|
Verified
Unified Endpoint Management (UEM)Hide 10 FeaturesShow 10 Features
Not enough data
8.6
1,168
Scope
Not enough data
9.0
119
Not enough data
9.0
127
Security
Not enough data
8.7
125
Not enough data
8.2
108
Not enough data
7.3
109
Management
Not enough data
9.0
121
Not enough data
8.8
122
Not enough data
8.8
115
Not enough data
8.7
117
Not enough data
8.0
105
Network MonitoringHide 7 FeaturesShow 7 Features
Not enough data
8.5
2,483
Functionality
Not enough data
8.9
392
Not enough data
9.0
405
Not enough data
8.3
362
Not enough data
8.8
358
Management
Not enough data
8.4
330
Not enough data
8.5
336
Not enough data
7.8
300
Incident ManagementHide 8 FeaturesShow 8 Features
Not enough data
8.7
1,837
Monitoring
Not enough data
9.2
334
|
Verified
Not enough data
9.1
334
|
Verified
Not enough data
8.4
293
|
Verified
Management Tools
Not enough data
8.4
287
Not enough data
8.7
302
|
Verified
Not enough data
8.5
287
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
IT Asset ManagementHide 11 FeaturesShow 11 Features
Not enough data
8.5
4,373
Asset Inventory
Not enough data
9.0
599
Not enough data
8.9
593
Not enough data
7.9
539
Not enough data
Feature Not Available
Not enough data
8.3
551
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.1
556
Not enough data
8.7
520
Not enough data
8.0
493
Not enough data
8.3
522
Remote SupportHide 18 FeaturesShow 18 Features
Not enough data
8.3
10,507
Administration
Not enough data
9.1
741
Not enough data
8.7
713
Not enough data
7.7
645
Not enough data
9.2
739
Not enough data
8.9
691
Not enough data
8.8
718
Maintenance
Not enough data
9.2
733
Not enough data
7.7
579
Communication
Not enough data
7.8
610
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.0
561
Security
Not enough data
8.1
593
Not enough data
8.3
624
Device Support
Not enough data
7.4
598
Not enough data
8.4
641
Not enough data
8.4
632
Performance
Not enough data
8.2
689
PC BackupHide 8 FeaturesShow 8 Features
Not enough data
8.4
922
Functionality
Not enough data
8.8
139
Not enough data
7.9
122
Not enough data
8.1
123
Not enough data
8.5
132
Performance
Not enough data
8.6
140
Not enough data
8.5
131
Not enough data
Feature Not Available
Not enough data
8.7
135
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
BackupHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 11 FeaturesShow 11 Features
Not enough data
8.2
1,636
Platform - Mobile Device Management (MDM)
Not enough data
8.3
141
Operating System
Not enough data
9.2
158
Not enough data
8.0
155
Not enough data
8.0
152
Management
Not enough data
8.3
153
Not enough data
7.8
145
Not enough data
7.9
145
Not enough data
7.8
146
Not enough data
7.9
147
Security
Not enough data
8.3
148
Not enough data
8.3
146
Enterprise IT ManagementHide 11 FeaturesShow 11 Features
Not enough data
8.3
2,970
Analysis
Not enough data
8.0
273
Platform
Not enough data
7.6
264
Not enough data
8.9
276
Not enough data
8.0
258
Not enough data
8.5
274
Not enough data
8.2
270
Security
Not enough data
8.6
279
Not enough data
9.1
284
Not enough data
7.4
262
Not enough data
8.6
271
Not enough data
8.0
259
Categories
Categories
Shared Categories
ConnectWise RMM
ConnectWise RMM
NinjaOne
NinjaOne
ConnectWise RMM and NinjaOne are categorized as Remote Monitoring & Management (RMM)
Unique Categories
ConnectWise RMM
ConnectWise RMM has no unique categories
NinjaOne
Reviews
Reviewers' Company Size
ConnectWise RMM
ConnectWise RMM
Small-Business(50 or fewer emp.)
72.0%
Mid-Market(51-1000 emp.)
24.0%
Enterprise(> 1000 emp.)
4.0%
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
46.3%
Mid-Market(51-1000 emp.)
49.4%
Enterprise(> 1000 emp.)
4.3%
Reviewers' Industry
ConnectWise RMM
ConnectWise RMM
Information Technology and Services
76.0%
Computer & Network Security
8.0%
Government Administration
4.0%
Facilities Services
4.0%
Construction
4.0%
Other
4.0%
NinjaOne
NinjaOne
Information Technology and Services
28.0%
Computer & Network Security
13.3%
Hospital & Health Care
4.3%
Computer Software
3.3%
Manufacturing
3.1%
Other
47.9%
Most Helpful Reviews
ConnectWise RMM
ConnectWise RMM
Most Helpful Favorable Review
RH
Robert H.
Verified User in Construction

I like how quickly it connects and I like how Techs can can have a group of people remote to one machine. The backstage and run command features are also very bennificial.

Most Helpful Critical Review
Arthur T.
AT
Arthur T.
Verified User in Information Technology and Services

Pricing punished you for making your life easier.

NinjaOne
NinjaOne
Most Helpful Favorable Review
Curtis S.
CS
Curtis S.
Verified User in Information Technology and Services

TeamViewer integration makes remote fixes incredibly easy. Proactive monitoring keeps me ahead of problems. Fewer surprises mean fewer urgent calls rearranging my day. Ninja keep my clients organized and easy to access from one central place. So much...

Most Helpful Critical Review
Azeddine B.
AB
Azeddine B.
Verified User in Information Technology and Services

costs are a burden for small and medium entreprise

Alternatives
ConnectWise RMM
ConnectWise RMM Alternatives
Atera
Atera
Add Atera
Datto RMM
Datto RMM
Add Datto RMM
N-able N-central
N-able N-central
Add N-able N-central
Action1
Action1
Add Action1
NinjaOne
NinjaOne Alternatives
Atera
Atera
Add Atera
TeamViewer
TeamViewer
Add TeamViewer
Pulseway
Pulseway
Add Pulseway
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Add ManageEngine Endpoint Central
Discussions
ConnectWise RMM
ConnectWise RMM Discussions
What is Continuum desktop agent?
1 comment
Nabeel K.
NK
Based on my knowledge, Continuum is a platform that offers solutions for managing IT services and delivery. The Continuum Desktop Agent is a component of...Read more
Monty the Mongoose crying
ConnectWise RMM has no more discussions with answers
See all discussions
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 comments
Nathan S.
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting. It also integrates...Read more
See all discussions
Ask ConnectWise RMM a QuestionContact ConnectWise RMM
Ask NinjaOne a QuestionContact NinjaOne

Spotlight Categories

Add Product
ConnectWise RMM
ConnectWise RMM
NinjaOne
NinjaOne
Optimized for quick response