Compare Conga CLM and Icertis Contract Management Software 
At a Glance
Market Segments
Mid-Market (43.4% of reviews)
Enterprise (79.7% of reviews)
Entry-Level Pricing
Contact Us 1 User Per Month
No pricing available
Conga CLM
Star Rating
(549)4.3 out of 5
Market Segments
Mid-Market (43.4% of reviews)
Entry-Level Pricing
Contact Us 1 User Per Month
Free Trial is available
Learn more about Conga CLMIcertis Contract Management Software
Star Rating
(81)4.2 out of 5
Market Segments
Enterprise (79.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Icertis Contract Management SoftwareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Icertis excels in Document Creation, particularly with its Online Document Creation feature rated at 8.5, which allows for seamless collaboration and real-time editing. In contrast, Conga CLM's similar feature is rated lower, indicating a less intuitive experience.
- Reviewers mention that Icertis has a superior Contract Database with a score of 8.7, which enhances contract retrieval and management. Users on G2 highlight that this feature significantly improves their workflow efficiency compared to Conga CLM, which shares the same score but lacks the same level of user satisfaction.
- G2 users indicate that Icertis offers better Integrations / APIs, scoring 8.5, which facilitates smoother connections with other software tools. Users report that this flexibility is crucial for their operations, while Conga CLM's lower score of 7.9 suggests some limitations in integration capabilities.
- Reviewers say that Icertis shines in Artificial Intelligence Capabilities, particularly with its Text Analytics feature rated at 8.9, which helps in extracting valuable insights from contracts. In comparison, Conga CLM's AI features are rated lower, indicating less effectiveness in this area.
- Users report that Icertis provides a more robust Approval Process with a score of 8.4, which streamlines contract approvals and enhances collaboration. In contrast, Conga CLM's score of 8.2, while still good, suggests that users may experience slightly more friction in their approval workflows.
- Reviewers mention that Icertis's Quality of Support is rated at 8.4, reflecting a strong commitment to customer service. Users on G2 express satisfaction with the responsiveness and helpfulness of the support team, while Conga CLM's score of 8.3, although close, indicates a slightly less favorable experience.
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Pricing
Entry-Level Pricing
Conga CLM
Contact us for pricing
Contact Us
1 User Per Month
- 36% improvement in contract accuracy
- 35% reduction in amendments after signature
- 32% improvement in compliance
Icertis Contract Management Software
No pricing availableFree Trial
Conga CLM
Free Trial is available
Icertis Contract Management Software
No trial information availableRatings
Meets Requirements
8.3
453
8.4
62
Ease of Use
8.0
457
8.0
61
Ease of Setup
7.3
326
7.6
35
Ease of Admin
8.0
319
8.0
35
Quality of Support
8.4
434
8.4
60
Has the product been a good partner in doing business?
8.6
325
8.7
37
Product Direction (% positive)
8.7
445
8.6
59
Features by Category
Document Creation
8.2
134
|
Verified
Not enough data
8.0
137
|
Verified
Not enough data
7.7
111
|
Verified
Not enough data
8.5
130
|
Verified
Not enough data
8.1
137
|
Verified
Not enough data
8.4
135
|
Verified
Not enough data
Workflow
7.7
131
|
Verified
Not enough data
7.5
107
|
Verified
Not enough data
7.5
103
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
112
|
Verified
Not enough data
Administration and Platform
8.3
124
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
8.6
110
|
Verified
Not enough data
8.5
102
|
Verified
Not enough data
8.5
62
|
Verified
Not enough data
8.6
81
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Contract Management Platform Features
8.7
175
|
Verified
8.6
46
|
Verified
8.3
171
|
Verified
8.3
44
|
Verified
8.1
168
|
Verified
8.1
44
|
Verified
8.5
181
|
Verified
8.2
46
|
Verified
8.0
147
|
Verified
7.9
42
|
Verified
8.4
174
|
Verified
8.4
47
|
Verified
8.1
190
|
Verified
8.0
47
|
Verified
8.8
181
|
Verified
8.7
46
|
Verified
8.1
148
|
Verified
8.5
34
|
Verified
8.1
177
|
Verified
7.7
43
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform Basics
8.6
11
Not enough data
9.2
8
Not enough data
Artificial Intelligence Capabilities
8.8
11
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
Contract Data
8.2
10
Not enough data
8.1
7
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Contract Creation & Management
9.2
70
Not enough data
9.0
69
Not enough data
8.8
69
Not enough data
9.0
68
Not enough data
Collaboration
8.9
69
Not enough data
9.0
68
Not enough data
Other Platform Features
8.9
68
Not enough data
9.0
70
Not enough data
8.8
67
Not enough data
8.6
65
Not enough data
8.7
69
Not enough data
Contract Data
8.7
66
Not enough data
8.2
65
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Conga CLM and Icertis Contract Management Software are categorized as Contract Lifecycle Management (CLM), Contract Management, and Contract Analytics
Unique Categories
Conga CLM is categorized as Salesforce AppExchange Apps and Proposal
Icertis Contract Management Software is categorized as SAP Store
Reviews
Reviewers' Company Size
Conga CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Icertis Contract Management Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
14.2%
Marketing and Advertising
6.1%
Hospital & Health Care
5.7%
Financial Services
4.9%
Other
54.3%
Food & Beverages
21.6%
Information Technology and Services
16.2%
Computer Software
9.5%
Pharmaceuticals
4.1%
Telecommunications
2.7%
Other
45.9%
Most Helpful Reviews
Conga CLM
Most Helpful Favorable Review
Rachel R.
Verified User in Computer Software
I like how Octove has grown and expanded their features over the years. My favorite part is how they integrate with Salesforce. It makes renewals for my team a breeze.
Most Helpful Critical Review
Nicole D.
Verified User in Management Consulting
I do not find its functionality to be effective for the purposes for which our business bought it. As a consulting firm, our attempt was to standardize the quality of the output. However, we must respond in totally customized ways to RFPs, exchange entire...
Icertis Contract Management Software
Most Helpful Favorable Review
Jim K.
Verified User in Food & Beverages
Consistent process for logging and tracking agreements
Most Helpful Critical Review
Benedikt R.
Verified User in Medical Devices
there was/is simply too many errors, lifting the errors took quite a lot of time and sometimes I still do not know why I can´t connect to Icertis data base...
Rachel R.
Verified User in Computer Software
I like how Octove has grown and expanded their features over the years. My favorite part is how they integrate with Salesforce. It makes renewals for my team a breeze.
Jim K.
Verified User in Food & Beverages
Consistent process for logging and tracking agreements
Nicole D.
Verified User in Management Consulting
I do not find its functionality to be effective for the purposes for which our business bought it. As a consulting firm, our attempt was to standardize the quality of the output. However, we must respond in totally customized ways to RFPs, exchange entire...
Benedikt R.
Verified User in Medical Devices
there was/is simply too many errors, lifting the errors took quite a lot of time and sometimes I still do not know why I can´t connect to Icertis data base...
Discussions
Do I have to install something on my computer? How tight is your security?
1 comment
Official Response from Conga CLM
Conga Novatus is a Software-as-a-Service, so all you need is a live internet connection and a web browser. Because Conga Novatus lives on the internet, it...Read more
Who else uses Conga Novatus? Can any other large companies be references for us?
1 comment
Official Response from Conga CLM
Over 350 thousand users worldwide, from companies that include Coca-Cola Enterprises, the NFL, many divisions of Sony, FitBit, WD-40, The American Cancer...Read more
Does Conga Novatus integrate with ERP, CPQ, CRM, or even our own homegrown system?
1 comment
Official Response from Conga CLM
Yes, our Integration capabilities are extremely flexible!
Conga’s Technical Services experts have a 100% proven track record of integrating with any...Read more
What other features are in store for the real estate/construction industry?
1 comment
TS
Icertis understands the construction business and has worked on developing solutions that fit its needs well. We are proud to be serving customers like...Read more
How anyone deployed separately with and without AI tools? How was the experience with each?
1 comment
TS
Hi Mike,
Apologies for a delayed response and thanks for reaching out.
To help you more on this, I have requested Mr. Sudhanshu Pandey (Senior....Read more
What does Icertis do?
1 comment
JK
Is a software company that serves in the field of contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI)...Read more
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