Compare Confluence and Guru 
At a Glance
Market Segments
Mid-Market (48.3% of reviews)
Mid-Market (56.2% of reviews)
Entry-Level Pricing
$10 per month
Free Trial 1 User Per Month
Confluence
Star Rating
(3,797)4.1 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Entry-Level Pricing
$10 per month
Browse all 4 pricing plansGuru
Star Rating
(2,128)4.7 out of 5
Market Segments
Mid-Market (56.2% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence excels in its Data Centralization capabilities, with a score of 9.6, making it a strong choice for organizations that prioritize insight engines. In contrast, Guru's score in this area is not available, indicating a potential gap in this functionality.
- Reviewers mention that Guru shines in Knowledge Base features, scoring 9.5, which is significantly higher than Confluence's score of 8.6. This suggests that Guru may offer a more robust solution for managing and sharing knowledge effectively.
- G2 users highlight that Guru's Quality of Support is exceptional, with a score of 9.4, compared to Confluence's 8.0. This indicates that users may find more responsive and helpful support when using Guru.
- Users on G2 report that Confluence has a more complex Ease of Use rating of 7.9, while Guru boasts a score of 9.2. This suggests that new users may find Guru more intuitive and easier to navigate.
- Reviewers mention that Guru's File Sharing capabilities are rated at 9.2, which is higher than Confluence's score of 8.3. This could be a deciding factor for teams that frequently collaborate on documents and need seamless sharing options.
- Users say that Confluence's Version Control feature, with a score of 8.2, is less favorable compared to Guru's score of 8.9. This indicates that Guru may provide a more reliable and user-friendly experience for managing document versions.
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Pricing
Entry-Level Pricing
Confluence
Team collaboration
$10
per month
- Unlimited workspaces
- Rich content editor
- Page hierarchy and versioning
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Confluence
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.5
3,235
9.2
1,738
Ease of Use
7.9
3,253
9.2
1,759
Ease of Setup
8.0
780
9.3
787
Ease of Admin
7.9
737
9.0
457
Quality of Support
8.0
2,133
9.4
1,352
Has the product been a good partner in doing business?
8.4
656
9.4
411
Product Direction (% positive)
7.3
3,183
9.2
1,639
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.5
60
Not enough data
9.4
60
Not enough data
9.4
59
Content Discovery
Not enough data
9.5
59
Not enough data
9.5
57
Not enough data
9.4
57
Not enough data
9.2
59
Not enough data
9.6
57
Not enough data
9.4
58
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.3
583
Not enough data
9.2
577
Not enough data
9.2
574
Knowledge Management
Not enough data
9.7
698
Not enough data
9.2
649
Not enough data
9.2
612
Compliance
Not enough data
9.2
593
Not enough data
9.2
565
Not enough data
9.2
562
Not enough data
9.1
541
Customer Support
Not enough data
9.2
667
Not enough data
9.2
629
Not enough data
9.0
557
Data Security
Not enough data
9.2
542
Not enough data
9.3
536
Not enough data
9.3
561
Not enough data
9.2
542
Administration
Not enough data
9.2
588
Not enough data
9.3
611
Not enough data
9.5
677
Generative AI
Not enough data
9.0
401
Knowledge Pages
8.5
510
9.0
563
8.5
494
9.1
520
8.7
543
9.2
589
8.9
513
9.1
561
8.5
421
8.9
463
8.2
207
8.9
419
8.8
253
9.2
431
Knowledge Dissemination
8.4
436
8.9
546
8.7
519
9.1
543
9.2
562
9.5
613
8.6
548
9.1
588
8.2
250
9.2
451
8.2
204
9.2
454
8.9
246
9.4
459
8.5
229
9.0
430
8.8
228
9.2
440
Compatibility
Not enough data
9.6
49
Not enough data
9.2
47
Not enough data
9.0
50
Search Queries
Not enough data
9.4
47
Not enough data
9.6
50
Not enough data
9.3
48
Not enough data
9.4
45
Not enough data
9.3
48
Functionality
Not enough data
9.2
47
Not enough data
9.6
48
Not enough data
9.4
50
Responses
Not enough data
8.9
6
Not enough data
8.7
5
Not enough data
8.1
6
Automation - AI Agents
Not enough data
9.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
7
Not enough data
8.9
6
Platform
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Autonomy - AI Agents
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Generative AI
Not enough data
9.0
7
Not enough data
9.0
7
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Newsletter Interface Features - Internal Newsletter Software
Not enough data
9.4
36
Not enough data
9.1
36
Not enough data
9.0
34
Newsletter Management Features - Internal Newsletter Software
Not enough data
9.4
36
Not enough data
9.2
37
Not enough data
9.0
35
Administrative Features - Internal Newsletter Software
Not enough data
9.4
37
Not enough data
9.3
35
Not enough data
9.0
35
Not enough data
9.2
35
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Guru are categorized as Knowledge Base
Unique Categories
Confluence is categorized as IT Documentation
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.5%
Information Technology and Services
19.3%
Internet
6.9%
Financial Services
5.5%
Marketing and Advertising
4.1%
Other
43.7%
Computer Software
14.8%
Information Technology and Services
9.9%
Consumer Services
8.6%
Internet
6.9%
Financial Services
6.3%
Other
53.5%
Most Helpful Reviews
Confluence
Most Helpful Favorable Review
Madeleine B.
Verified User in Financial Services
I LOVE that it is a one stop shop for all work related documents and the fact that it is so easy to use. The search feature is the best.
Most Helpful Critical Review
Collin C.
Verified User in Computer Software
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...
Guru
Most Helpful Favorable Review
Eli .
Verified User in Telecommunications
The Guru interface when searching using the correct key words will led you right away to the thing that you needed. The Guru updates are can easy to understand. You can easily locate new Gurus since it has notification on the announce on the right corner....
Most Helpful Critical Review
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Madeleine B.
Verified User in Financial Services
I LOVE that it is a one stop shop for all work related documents and the fact that it is so easy to use. The search feature is the best.
Eli .
Verified User in Telecommunications
The Guru interface when searching using the correct key words will led you right away to the thing that you needed. The Guru updates are can easy to understand. You can easily locate new Gurus since it has notification on the announce on the right corner....
Collin C.
Verified User in Computer Software
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Discussions
What is confluence tool used for?
6 comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Do we have any mobile app for Guru?
3 comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
RC
Guru is a knowledge-based tool that helps employees learn the necessary information regarding about the product and processes necessary related to the field...Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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