We made the decision to partner with Configure One in late 2017. We reviewed several companies by attending countless demos and conducting hours of research to determine what configurator would meet our needs best. To be frank, the initial demos put most...
The UI seems overly complex with a lot of menu items which aren't always clear. Some things require a significant amount of configuration for a minor outcome. We also have had to come up with various work arounds or solutions to different problems that do...
Very easy to implement and use. Configuration and customization complexity is minimum. Robust knowledge base and support is very responsive.
Support cases are logged quickly, but it is difficult to get real actionable information from support. In most cases support tries to push the burden of the problem back on the user, rather than solving the problem. This has led to dissatisfaction among...
We made the decision to partner with Configure One in late 2017. We reviewed several companies by attending countless demos and conducting hours of research to determine what configurator would meet our needs best. To be frank, the initial demos put most...
Very easy to implement and use. Configuration and customization complexity is minimum. Robust knowledge base and support is very responsive.
The UI seems overly complex with a lot of menu items which aren't always clear. Some things require a significant amount of configuration for a minor outcome. We also have had to come up with various work arounds or solutions to different problems that do...
Support cases are logged quickly, but it is difficult to get real actionable information from support. In most cases support tries to push the burden of the problem back on the user, rather than solving the problem. This has led to dissatisfaction among...