Compare CM.com and Sinch 
At a Glance
Market Segments
Mid-Market (54.5% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Start sending SMS
CM.com
Star Rating
(12)4.8 out of 5
Market Segments
Mid-Market (54.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CM.comSinch
Star Rating
(30)3.8 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
Start sending SMS
Learn more about SinchSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sinch has a lower G2 rating of 3.9 compared to CM.com’s impressive 4.8, indicating a significant difference in overall user satisfaction.
- Reviewers mention that Sinch's ease of setup scores only 6.7, while CM.com excels with a perfect score in this area, making it a more user-friendly option for new users.
- G2 users highlight that CM.com offers superior quality of support with a score of 9.7, whereas Sinch falls short with a score of 6.8, suggesting that users may face challenges when seeking assistance with Sinch.
- Users on G2 report that Sinch's API call speed is rated at 8.1, which is commendable, but CM.com’s overall functionality and integration capabilities are noted to be more robust, particularly in handling complex workflows.
- Reviewers say that CM.com shines in its communication varieties, particularly with features like WhatsApp messaging and automated replies, which are highly praised, while Sinch's offerings in this area are seen as less comprehensive.
- Users mention that while both platforms provide basic communication features, CM.com’s advanced features, such as hold music and automated attendants, are more developed, enhancing the overall user experience compared to Sinch.
Featured Products
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VoIP
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Pricing
Entry-Level Pricing
CM.com
No pricing availableSinch
Sign up for a test account today
Start sending SMS
Programmable APIs and tools
SMS, WhatsApp, Verification and AI-powered chatbots.
With our direct local operator connections and intelligent routing we ensure your message is delivered quickly, reliably and at the best price.
Free Trial
CM.com
Free Trial is available
Sinch
Free Trial is available
Ratings
Meets Requirements
9.7
6
7.4
21
Ease of Use
9.7
6
7.5
22
Ease of Setup
Not enough data
6.3
17
Ease of Admin
Not enough data
6.7
16
Quality of Support
9.7
6
6.5
22
Has the product been a good partner in doing business?
Not enough data
6.8
17
Product Direction (% positive)
Not enough data
6.8
18
Features by Category
Functionality
Not enough data
6.8
10
Not enough data
7.3
10
Not enough data
6.3
9
Support
Not enough data
6.3
10
Not enough data
4.4
9
Not enough data
5.8
10
Platform Basics - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CM.com and Sinch are categorized as Communication Platform as a Service
Unique Categories
CM.com is categorized as VoIP and WhatsApp Marketing
Sinch is categorized as Phone Verification and SAP Store
Reviews
Reviewers' Company Size
CM.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sinch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
27.3%
Renewables & Environment
9.1%
Pharmaceuticals
9.1%
Leisure, Travel & Tourism
9.1%
Internet
9.1%
Other
36.4%
Computer Software
21.4%
Telecommunications
17.9%
Information Technology and Services
14.3%
Retail
7.1%
Internet
7.1%
Other
32.1%
Most Helpful Reviews
CM.com
Most Helpful Favorable Review
Verified User in Education Management
Reliability and support. Hardly it has any outage or problems with their platforms.
Most Helpful Critical Review
Paula B.
Verified User in Information Services
I do not see any drawbacks, I am quite satisfied, it would be even better, of course, to lower the price a little
Sinch
Most Helpful Favorable Review
Antonio P.
Verified User in Retail
Easy to use, independence and quality of the product. It is a very simple tool to use, it helps us to be very agile when executing SMS or WhatsApp campaigns.
Most Helpful Critical Review
Verified User in Computer Software
It is not possible to get pricing data through Sinch's API, unlike many of their competitors. After committing to offer us a fixed price in a key market, they raised their prices by 6x and did not notify us in any way, even though they sent us other email...
Verified User in Education Management
Reliability and support. Hardly it has any outage or problems with their platforms.
Antonio P.
Verified User in Retail
Easy to use, independence and quality of the product. It is a very simple tool to use, it helps us to be very agile when executing SMS or WhatsApp campaigns.
Paula B.
Verified User in Information Services
I do not see any drawbacks, I am quite satisfied, it would be even better, of course, to lower the price a little
Verified User in Computer Software
It is not possible to get pricing data through Sinch's API, unlike many of their competitors. After committing to offer us a fixed price in a key market, they raised their prices by 6x and did not notify us in any way, even though they sent us other email...
Alternatives
Discussions
CM.com has no discussions with answers
Sinch has no discussions with answers
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