Compare ClickUp and SmartSuite 
At a Glance
Market Segments
Small-Business (78.9% of reviews)
Small-Business (81.6% of reviews)
Entry-Level Pricing
Free
$10.00 10000 users Per Year
ClickUp
Star Rating
(10,041)4.7 out of 5
Market Segments
Small-Business (78.9% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSmartSuite
Star Rating
(39)4.8 out of 5
Market Segments
Small-Business (81.6% of reviews)
Entry-Level Pricing
$10.00 10000 users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ClickUp's "Task Management" feature is robust, with a score of 9.4, allowing for effective "Creation & Assignment" and "Due Dates." In contrast, SmartSuite also excels in this area with a score of 9.5, but reviewers mention that its "Task Prioritization" and "Recurring Tasks" functionalities are particularly user-friendly.
- Reviewers mention that SmartSuite's "Quality of Support" is exceptional, scoring 9.8, which is significantly higher than ClickUp's score of 8.9. Users on G2 appreciate the responsiveness and helpfulness of SmartSuite's support team, often highlighting their quick resolution times.
- G2 users note that ClickUp's "Ease of Use" is rated at 8.5, which some find slightly less intuitive compared to SmartSuite's impressive score of 9.4. Users report that SmartSuite's interface is more streamlined, making it easier for new users to navigate and utilize its features effectively.
- Users say that ClickUp's "Automation" capabilities, with a score of 8.7, are beneficial for streamlining workflows, but SmartSuite shines with a higher score of 9.2. Reviewers mention that SmartSuite's "Customization" options allow for more tailored automation processes, enhancing user experience.
- Reviewers mention that SmartSuite's "Reporting" features, scoring 9.1, provide more comprehensive analytics compared to ClickUp's score of 8.4. Users appreciate the depth of insights available in SmartSuite, which helps in better decision-making and project tracking.
- Users on G2 report that ClickUp's "Integrations" score of 8.4 is solid, but SmartSuite's higher score of 9.3 indicates a broader range of compatible applications. Reviewers highlight that SmartSuite's ability to integrate seamlessly with various tools enhances its functionality and user satisfaction.
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Pricing
Entry-Level Pricing
SmartSuite
Team
$10.00
10000 users Per Year
Start strong with top features at a great price.
- 25 Solutions
- 5,000 Records per Solution
- 10GB of File Storage per Solution
Free Trial
ClickUp
Free Trial is available
SmartSuite
Free Trial is available
Ratings
Meets Requirements
9.0
7,391
9.3
32
Ease of Use
8.5
7,546
9.4
32
Ease of Setup
8.2
4,535
9.2
27
Ease of Admin
8.6
4,287
9.4
26
Quality of Support
8.9
5,930
9.8
32
Has the product been a good partner in doing business?
9.0
3,942
9.9
27
Product Direction (% positive)
9.4
7,053
9.7
35
Features by Category
Sales Force Automation
8.5
687
Not enough data
Feature Not Available
Not enough data
8.5
664
Not enough data
9.4
859
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Marketing Automation
Feature Not Available
Not enough data
8.2
512
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
8.7
637
Not enough data
Feature Not Available
Not enough data
8.7
779
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
8.4
678
Not enough data
8.3
831
Not enough data
Feature Not Available
Not enough data
Mobile & Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
508
Not enough data
Platform
8.8
866
Not enough data
8.9
844
Not enough data
8.9
871
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
776
Not enough data
8.3
864
Not enough data
8.1
549
Not enough data
Integration
8.2
702
Not enough data
8.2
629
Not enough data
8.1
557
Not enough data
Generative AI
7.9
183
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.3
3355
|
Verified
Not enough data
9.3
3448
|
Verified
Not enough data
9.1
3407
|
Verified
Not enough data
9.2
3355
|
Verified
Not enough data
8.6
2996
|
Verified
Not enough data
8.2
2475
|
Verified
Not enough data
8.7
3178
|
Verified
Not enough data
8.7
3010
|
Verified
Not enough data
Projects
9.0
2624
|
Verified
Not enough data
8.7
2122
|
Verified
Not enough data
8.3
2065
|
Verified
Not enough data
8.6
2590
|
Verified
Not enough data
9.0
2730
|
Verified
Not enough data
7.8
1537
|
Verified
Not enough data
8.3
1722
Not enough data
8.5
2543
|
Verified
Not enough data
8.0
1463
|
Verified
Not enough data
8.1
1736
|
Verified
Not enough data
8.3
1562
|
Verified
Not enough data
Resource Management
8.2
1893
|
Verified
Not enough data
8.3
2064
|
Verified
Not enough data
8.7
2556
|
Verified
Not enough data
Project Monitoring
8.2
1587
|
Verified
Not enough data
8.3
1685
|
Verified
Not enough data
8.3
2509
|
Verified
Not enough data
Generative AI
7.4
504
Not enough data
7.5
490
Not enough data
Portfolio Management
8.2
497
Not enough data
9.0
753
Not enough data
8.6
588
Not enough data
8.2
461
Not enough data
Project Management
8.3
777
Not enough data
8.9
857
Not enough data
8.4
535
Not enough data
Resource Management
8.4
506
Not enough data
8.4
536
Not enough data
8.5
579
Not enough data
Data & Analytics
8.2
518
Not enough data
8.4
621
Not enough data
8.2
667
Not enough data
7.8
397
Not enough data
Strategy - Project and Portfolio Management
7.0
72
Not enough data
7.9
72
Not enough data
8.2
76
Not enough data
8.0
82
Not enough data
8.1
71
Not enough data
7.9
84
Not enough data
7.8
67
Not enough data
8.0
69
Not enough data
7.9
77
Not enough data
8.4
75
Not enough data
Administration
8.6
139
Not enough data
8.4
122
Not enough data
8.2
149
Not enough data
Service Desk
8.4
151
Not enough data
8.2
154
Not enough data
8.8
179
Not enough data
Management
8.3
153
Not enough data
8.6
153
Not enough data
8.4
150
Not enough data
8.4
120
Not enough data
8.3
106
Not enough data
Functionality
8.4
144
Not enough data
8.3
127
Not enough data
8.4
153
Not enough data
8.5
165
Not enough data
Analytics
8.1
245
Not enough data
Execution
9.2
366
Not enough data
9.5
393
Not enough data
9.5
388
Not enough data
Roadmapping
8.6
317
Not enough data
8.8
343
Not enough data
Business Instant Messaging
9.0
234
Not enough data
9.0
264
Not enough data
8.9
254
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.0
233
Not enough data
9.2
250
Not enough data
8.7
222
Not enough data
Generative AI - Business Instant Messaging
6.9
7
Not enough data
AI - Business Instant Messaging
6.7
7
Not enough data
6.9
7
Not enough data
6.9
7
Not enough data
7.1
7
Not enough data
Design Tools
7.8
383
Not enough data
8.3
445
Not enough data
8.3
452
Not enough data
8.6
494
Not enough data
8.8
521
Not enough data
Communication Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
Feature Not Available
Not enough data
8.8
483
Not enough data
Software Offering
9.0
509
Not enough data
8.8
466
Not enough data
Feature Not Available
Not enough data
Setup
8.7
995
Not enough data
8.7
1049
Not enough data
8.4
1092
Not enough data
8.5
1251
Not enough data
Management
8.6
1099
Not enough data
8.2
705
Not enough data
8.2
992
Not enough data
Generative AI
7.6
310
Not enough data
Collaboration Tools
8.9
297
Not enough data
9.4
355
Not enough data
9.2
356
Not enough data
Visual Tools
8.5
341
Not enough data
8.8
309
Not enough data
8.4
286
Not enough data
Mind Map Availability
8.6
321
Not enough data
8.5
258
Not enough data
7.6
305
Not enough data
9.1
327
Not enough data
Bug Reporting
8.5
480
Not enough data
8.4
446
Not enough data
8.7
492
Not enough data
Bug Monitoring
8.1
433
Not enough data
8.4
483
Not enough data
8.5
432
Not enough data
Knowledge Pages
8.5
521
Not enough data
8.5
371
Not enough data
9.0
520
Not enough data
8.3
354
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
392
Not enough data
Knowledge Dissemination
Feature Not Available
Not enough data
8.5
462
Not enough data
8.8
489
Not enough data
8.6
524
Not enough data
8.5
451
Not enough data
8.4
391
Not enough data
9.0
473
Not enough data
8.4
369
Not enough data
8.6
322
Not enough data
Monitoring
8.6
192
Not enough data
8.5
213
Not enough data
8.6
172
Not enough data
Management Tools
8.9
192
Not enough data
8.7
177
Not enough data
8.5
151
Not enough data
Generative AI
7.6
63
Not enough data
7.4
72
Not enough data
Communication
8.6
277
Not enough data
8.7
280
Not enough data
8.1
243
Not enough data
8.4
288
Not enough data
Goal Creation
8.6
279
Not enough data
8.7
293
Not enough data
8.1
267
Not enough data
8.9
306
Not enough data
Tasks
9.4
796
Not enough data
9.1
756
Not enough data
9.2
779
Not enough data
Kanban Boards
9.1
784
Not enough data
9.0
778
Not enough data
9.0
727
Not enough data
Planning
8.9
801
Not enough data
8.8
748
Not enough data
8.6
692
Not enough data
Platform Basics
8.8
516
Not enough data
9.3
612
Not enough data
8.8
584
Not enough data
7.8
348
Not enough data
8.7
516
Not enough data
8.8
570
Not enough data
Content Planning
9.0
594
Not enough data
9.4
635
Not enough data
Feature Not Available
Not enough data
Marketing Campaign Performance
8.0
365
Not enough data
8.9
563
Not enough data
Other Features
8.4
509
Not enough data
8.2
444
Not enough data
Collaboration
8.8
152
Not enough data
8.6
152
Not enough data
8.9
188
Not enough data
Feature Not Available
Not enough data
Hardware
8.5
146
Not enough data
8.8
133
Not enough data
Security
8.6
187
Not enough data
8.9
138
Not enough data
Task Creation
9.2
2803
Not enough data
9.2
2967
Not enough data
8.9
2747
Not enough data
8.5
2069
Not enough data
Task Management
9.1
2843
Not enough data
9.2
2907
Not enough data
8.7
2504
Not enough data
8.8
2541
Not enough data
Generative AI
7.5
535
Not enough data
7.5
531
Not enough data
Automation
8.7
1742
9.2
31
8.8
1944
9.3
32
8.3
1360
9.2
30
Administration
8.5
1744
9.2
31
8.6
1466
9.4
29
9.2
1834
9.7
31
Project management
9.2
2101
9.2
30
8.7
1813
8.2
27
9.1
1938
9.1
27
9.0
1942
9.7
29
8.9
1790
9.1
29
8.3
1116
8.3
22
8.4
1813
9.1
27
Workload
8.5
1331
9.2
24
9.0
1876
9.3
30
8.7
1701
9.5
29
8.4
1347
9.1
23
Communication & Collaboration
8.3
1413
9.1
26
8.2
1641
9.0
28
9.0
1766
9.3
27
Cost Management
8.0
998
8.6
22
8.2
1185
9.3
27
7.9
940
8.7
22
Integration
8.2
940
9.3
23
8.2
998
9.4
26
8.0
958
8.7
25
Generative AI
7.4
305
Feature Not Available
7.4
314
Feature Not Available
Communication
7.5
853
Not enough data
8.2
898
Not enough data
7.9
736
Not enough data
8.3
818
Not enough data
7.9
719
Not enough data
Content & Documents
8.6
1055
Not enough data
8.7
1117
Not enough data
8.4
1125
Not enough data
7.9
725
Not enough data
Controls
8.8
1071
Not enough data
Feature Not Available
Not enough data
8.6
1047
Not enough data
8.3
1074
Not enough data
8.1
850
Not enough data
Project Management
9.4
1216
Not enough data
9.1
1156
Not enough data
9.0
1077
Not enough data
8.3
975
Not enough data
Remote Collaboration
8.7
864
Not enough data
8.8
956
Not enough data
8.6
961
Not enough data
7.5
662
Not enough data
Generative AI
7.5
279
Not enough data
7.6
270
Not enough data
Design
8.6
433
Not enough data
8.6
546
Not enough data
8.3
462
Not enough data
Collaboration
9.0
513
Not enough data
8.5
498
Not enough data
File Types
8.3
465
Not enough data
Feature Not Available
Not enough data
8.0
325
Not enough data
Edit & Revise
8.5
436
Not enough data
Feature Not Available
Not enough data
8.5
531
Not enough data
Integrate & Embed
8.5
530
Not enough data
Feature Not Available
Not enough data
8.6
460
Not enough data
Operating System
8.9
402
Not enough data
8.8
421
Not enough data
7.7
242
Not enough data
Generative AI
7.8
164
Not enough data
7.7
163
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customization
8.9
321
Not enough data
8.1
218
Not enough data
7.7
174
Not enough data
8.5
269
Not enough data
Additional Functionality
8.5
253
Not enough data
7.2
172
Not enough data
8.5
309
Not enough data
7.8
127
Not enough data
8.2
175
Not enough data
Annotation Tools - Markup Software
9.5
10
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
9.6
9
Not enough data
Collaboration - Markup Software
9.6
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.7
10
Not enough data
Security - Markup Software
8.5
9
Not enough data
8.9
9
Not enough data
Communication
8.1
780
Not enough data
7.8
667
Not enough data
8.2
673
Not enough data
Planning
8.6
928
Not enough data
8.9
1029
Not enough data
8.9
971
Not enough data
8.8
1007
Not enough data
8.1
630
Not enough data
Workflow Management
8.5
970
Not enough data
8.8
1072
Not enough data
7.9
625
Not enough data
8.1
623
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.2
938
Not enough data
8.8
1308
Not enough data
Feature Not Available
Not enough data
Client Invoicing
7.4
604
Not enough data
7.1
535
Not enough data
7.6
656
Not enough data
Mobile Time Tracking
8.7
1152
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1244
Not enough data
Platform
8.2
984
Not enough data
8.0
838
Not enough data
8.1
654
Not enough data
8.2
1139
Not enough data
7.5
809
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
ClickUp and SmartSuite are categorized as Work Management
Unique Categories
ClickUp is categorized as Project Collaboration, Visual Collaboration Platforms, Marketing Calendar, Business Instant Messaging, Kanban Project Management, Objectives and Key Results (OKR), Knowledge Base, Mind Mapping, Workflow Management, Collaborative Whiteboard, Strategy and Innovation Roadmapping Tools, IT Service Management (ITSM) Tools, Project and Portfolio Management, Online Form Builder, Product Management, Incident Management, Note-Taking Software, Task Management, Event Planning, Bug Tracking, Time Tracking, Document Creation, CRM, Project Management, Marketing Resource Management, and Markup Software
SmartSuite has no unique categories
Reviews
Reviewers' Company Size
ClickUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartSuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.7%
Computer Software
10.8%
Information Technology and Services
10.0%
Management Consulting
3.8%
Design
2.6%
Other
56.1%
Marketing and Advertising
13.2%
Information Technology and Services
10.5%
Consulting
5.3%
Retail
5.3%
Financial Services
5.3%
Other
60.5%
Most Helpful Reviews
ClickUp
Most Helpful Favorable Review
Greg D.
Verified User in Religious Institutions
It's super easy to use, customizable, modern, and user-friendly. One of the greatest thing Clickup has going for them... is that you can fully test drive this before you subscribe... for as long as you need. ClickUp has helped our church plan and organize...
Most Helpful Critical Review
Joshua W.
Verified User in Media Production
This software has amazing features and is very customizable for any sort of workflow; HOWEVER, since adding on more and more features, it has gotten to be so buggy to the point where it is essentially unusable at times. You add a task, and it doesn't show...
SmartSuite
Most Helpful Favorable Review
Joël d.
Verified User
SmartSuite is incredibly well-built. The UI is incredibly clean and intuitive while at the same time providing an incredible amount of features.
Most Helpful Critical Review
Greg D.
Verified User in Religious Institutions
It's super easy to use, customizable, modern, and user-friendly. One of the greatest thing Clickup has going for them... is that you can fully test drive this before you subscribe... for as long as you need. ClickUp has helped our church plan and organize...
Joël d.
Verified User
SmartSuite is incredibly well-built. The UI is incredibly clean and intuitive while at the same time providing an incredible amount of features.
Joshua W.
Verified User in Media Production
This software has amazing features and is very customizable for any sort of workflow; HOWEVER, since adding on more and more features, it has gotten to be so buggy to the point where it is essentially unusable at times. You add a task, and it doesn't show...
Alternatives
Discussions
Who uses ClickUp?
13 comments
PJ
All the companies that manage the projects are mainly the IT, Strategy, and Consulting related organizations.Read more
Is ClickUp really free?
10 comments
G2
well yes it is free with basic features. like you can create multiple workplaces but while using free version you can create maximum 5 space per workplaceRead more
SmartSuite has no discussions with answers
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