The classy staff is extremely accessible. I've never waited more than a day for a response to a customer support question and they've always been super responsive to needs. It's also just the best platform functionally that I've ever worked with.
The UX is actually clunky and confusing. The donor management system is pretty simplistic, and doesn't show a 360 view of the user. Most importantly, the platform is never working at its fullest capacity. Donors weren't syncing to Mailchimp, then the...
Ease of use, reliability. Support staff. Ease of Use. So much of DonorPerfect seems to be intuitive.
Using, managing, editing the donor portal. Not user friendly and to make a lot of changes you have t pay them more.
The classy staff is extremely accessible. I've never waited more than a day for a response to a customer support question and they've always been super responsive to needs. It's also just the best platform functionally that I've ever worked with.
Ease of use, reliability. Support staff. Ease of Use. So much of DonorPerfect seems to be intuitive.
The UX is actually clunky and confusing. The donor management system is pretty simplistic, and doesn't show a 360 view of the user. Most importantly, the platform is never working at its fullest capacity. Donors weren't syncing to Mailchimp, then the...
Using, managing, editing the donor portal. Not user friendly and to make a lot of changes you have t pay them more.