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Compare Cirrus Insight and Gong 
At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Mid-Market (69.3% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
No pricing available
Cirrus Insight
Star Rating
(1,511)4.2 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansGong
Star Rating
(6,455)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing comprehensive call analysis, with features like top-tier recording, transcription, and AI-driven insights that help sales teams extract valuable information from conversations. Users appreciate how these capabilities inform their design decisions and enhance overall sales strategies.
- Users say Cirrus Insight stands out for its seamless integration with Salesforce, allowing for easy email syncing directly from Gmail. Reviewers highlight the convenience of attaching incoming emails to the appropriate Salesforce lead or contact with just one click, making it a user-friendly choice for those heavily invested in Salesforce.
- According to verified reviews, Gong's user satisfaction is notably high, reflected in its strong G2 Score and a wealth of recent feedback. Users commend its ability to automatically transcribe and analyze sales calls, which significantly aids in understanding customer engagement and improving sales tactics.
- Reviewers mention that while Cirrus Insight offers valuable features like email tracking and automation, it faces challenges in overall user satisfaction compared to Gong. Some users feel that it could improve in areas like task management and workflow performance, which are crucial for daily operations.
- G2 reviewers highlight that Gong's ease of use and setup are major advantages, with many users noting that the platform is intuitive and requires minimal training. This contrasts with Cirrus Insight, where some users have reported configuration challenges that can hinder the onboarding process.
- Users express that while Cirrus Insight provides solid email management features, Gong's advanced AI capabilities, such as conversation intelligence and automated insights, give it a competitive edge in enhancing sales performance and coaching, making it a preferred choice for teams focused on data-driven decision-making.
Pricing
Entry-Level Pricing
Cirrus Insight
Salesforce Sync
$14.00
1 User Per Month
Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce
Gong
No pricing availableFree Trial
Cirrus Insight
Free Trial is available
Gong
No trial information availableRatings
Meets Requirements
8.5
1,389
9.4
4,946
Ease of Use
8.4
1,368
9.3
5,002
Ease of Setup
8.4
406
9.1
1,229
Ease of Admin
8.4
335
9.1
770
Quality of Support
8.0
1,073
9.3
3,514
Has the product been a good partner in doing business?
8.3
326
9.3
772
Product Direction (% positive)
8.0
1,384
9.0
4,624
Features by Category
Lead Facilitation
Feature Not Available
7.1
350
Not enough data
7.3
344
Not enough data
7.5
348
Not enough data
7.6
347
Organization
Not enough data
8.3
352
Not enough data
8.3
348
Not enough data
8.3
349
Performance Analysis
Feature Not Available
8.5
350
Not enough data
8.6
354
Sales Analysis
Feature Not Available
7.8
334
Feature Not Available
7.9
340
Generative AI
Not enough data
8.6
286
Feature Not Available
8.9
293
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
8.1
242
|
Verified
7.8
102
8.8
306
|
Verified
7.9
103
Feature Not Available
8.3
101
7.5
147
|
Verified
7.3
98
8.8
287
|
Verified
8.5
103
7.9
53
8.4
101
Feature Not Available
8.5
97
Repeatability and Reportability
8.0
196
|
Verified
8.2
99
8.3
226
|
Verified
8.0
99
8.0
224
|
Verified
7.9
98
7.8
174
|
Verified
8.3
103
Feature Not Available
7.3
97
AI and Automation
Feature Not Available
7.8
90
Feature Not Available
7.7
88
Feature Not Available
7.4
87
Feature Not Available
7.6
87
6.7
33
8.0
87
Generative AI
6.1
22
8.2
91
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
Not enough data
9.6
2752
|
Verified
Not enough data
8.8
2467
|
Verified
Not enough data
9.1
2664
|
Verified
Not enough data
8.3
1794
|
Verified
Agent Performance Management
Not enough data
8.6
1870
|
Verified
Not enough data
8.3
2519
|
Verified
Not enough data
8.7
2305
|
Verified
Generative AI
Not enough data
8.9
674
Agentic AI - Conversation Intelligence
Not enough data
8.0
135
Not enough data
8.0
134
Not enough data
8.2
133
Not enough data
8.0
135
Not enough data
8.2
135
Not enough data
8.1
135
Not enough data
7.9
134
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Calendar View
6.5
14
Not enough data
7.2
13
Not enough data
Shared Calendar
7.1
14
Not enough data
7.9
14
Not enough data
Accessibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.5
14
Not enough data
6.4
14
Not enough data
8.2
14
Not enough data
Notifications
7.0
14
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
8.0
17
Not enough data
7.9
15
Not enough data
8.9
18
Not enough data
Settings
7.8
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
Personalization
8.2
12
Not enough data
8.7
17
Not enough data
Integrations
7.5
14
Not enough data
7.4
11
Not enough data
5.6
8
Not enough data
6.5
8
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
6.8
34
Not enough data
8.6
36
Not enough data
6.5
34
Not enough data
6.8
34
Not enough data
8.4
35
Not enough data
Branding & Customizatio
7.8
36
Not enough data
8.1
36
Not enough data
7.1
34
Not enough data
Automatic Rules & Configurations
8.4
35
Not enough data
7.8
34
Not enough data
7.1
35
Not enough data
Agentic AI - Business Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.2
650
Not enough data
8.2
651
Not enough data
8.1
576
Not enough data
Customizations
8.4
739
Not enough data
8.2
608
Not enough data
8.1
635
Not enough data
7.8
485
Not enough data
7.9
539
Not enough data
Generative AI
6.4
59
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Predictive Analytics
Not enough data
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Sales Management
Not enough data
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Training
Not enough data
9.0
1966
|
Verified
Not enough data
9.0
2177
|
Verified
Not enough data
8.6
1528
|
Verified
Not enough data
9.2
2216
|
Verified
Feedback
Not enough data
9.3
2371
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1895
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1878
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
388
Categories
Categories
Shared Categories
Cirrus Insight and Gong are categorized as Sales Engagement and AI Sales Assistant
Unique Categories
Cirrus Insight is categorized as Business Scheduling, Lead-to-Account Matching and Routing, Email Tracking, Online Appointment Scheduling, Calendar, and Salesforce AppExchange Apps
Gong is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Coaching, Sales Analytics, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Cirrus Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.2%
Information Technology and Services
9.7%
Marketing and Advertising
9.7%
Internet
5.8%
Financial Services
5.1%
Other
52.5%
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Alternatives
Discussions
how can I improve on synchronisation with Salesforce
3 Comments
PB
Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus. I have gmail and while all of my emails are synching...Read more
How reliable is the Chrome extension and Cirrus Insight side panel for your users?
2 Comments
WG
I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this...Read more
Why does the outlook plugin frequently logout/not load?
2 Comments
DH
Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow...Read more
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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