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At a Glance
Chrome Remote Desktop
Chrome Remote Desktop
Star Rating
(48)4.2 out of 5
Market Segments
Small-Business (54.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote Desktop
TeamViewer
TeamViewer
Star Rating
(3,366)4.5 out of 5
Market Segments
Small-Business (41.9% of reviews)
Information
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that TeamViewer excels in Multi-Monitor Support with a rating of 9.0, allowing seamless navigation across multiple screens, which is particularly beneficial for users managing complex tasks. In contrast, Chrome Remote Desktop lacks this feature, which can hinder productivity for users who rely on multiple displays.
  • Reviewers mention that TeamViewer's Session Recording feature, rated at 9.0, is highly valued for training and compliance purposes, while Chrome Remote Desktop's lower rating of 7.6 indicates it may not meet the same level of user expectations for this functionality.
  • G2 users highlight TeamViewer's superior File Sharing capabilities, scoring 9.1, which allows for easy transfer of large files during remote sessions. Users on G2 note that Chrome Remote Desktop's file sharing features are more limited, with a score of 8.5, making it less effective for users needing robust file management.
  • Users say that TeamViewer's Unattended Remote Access feature, rated at 9.1, is a game-changer for IT support teams, enabling them to access devices without user intervention. In comparison, Chrome Remote Desktop's score of 8.7 suggests it may not provide the same level of convenience for users requiring consistent remote access.
  • Reviewers mention that TeamViewer's Quality of Support is rated at 8.6, with many users praising the responsiveness and helpfulness of the support team. Conversely, Chrome Remote Desktop's support rating of 8.7 indicates it is slightly better, but users report that TeamViewer's support is more comprehensive for complex issues.
  • Users report that TeamViewer's Ease of Setup is rated at 9.0, making it user-friendly for those new to remote access software. Chrome Remote Desktop, with a score of 9.2, is also easy to set up, but some users mention that TeamViewer offers more guided assistance during the initial setup process.
Featured Products
Pricing
Entry-Level Pricing
Chrome Remote Desktop
No pricing available
TeamViewer
Remote Access
Starting at $24.90
Browse all 4 pricing plans
Free Trial
Chrome Remote Desktop
No trial information available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.3
39
9.1
2,780
Ease of Use
9.1
40
9.1
2,794
Ease of Setup
9.2
15
9.0
711
Ease of Admin
8.8
15
8.9
635
Quality of Support
8.7
30
8.6
2,370
Has the product been a good partner in doing business?
8.9
12
8.6
592
Product Direction (% positive)
9.1
38
8.7
2,675
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 11 FeaturesShow 11 Features
Not enough data
9.3
326
Administration
Not enough data
9.5
30
Not enough data
9.2
30
Not enough data
9.3
29
Monitoring and Management
Not enough data
9.2
29
Not enough data
9.4
29
Not enough data
9.0
30
Not enough data
9.4
30
Organization
Not enough data
9.3
29
Service Management
Not enough data
8.8
30
Not enough data
9.8
30
Not enough data
9.4
30
Not enough data
8.8
7,619
Presenter Tools
Not enough data
8.9
793
Not enough data
8.5
716
Not enough data
9.2
863
|
Verified
Not enough data
8.8
764
|
Verified
Conferencing Options
Not enough data
8.7
727
|
Verified
Not enough data
8.7
739
|
Verified
Not enough data
8.7
724
|
Verified
Application Tools
Not enough data
8.9
799
|
Verified
Not enough data
8.9
758
|
Verified
Not enough data
8.8
736
|
Verified
Unified Endpoint Management (UEM)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
6,200
Administration
Not enough data
9.3
389
Not enough data
9.1
385
Not enough data
9.0
340
Not enough data
9.1
366
Not enough data
9.0
351
Not enough data
9.0
359
Maintenance
Not enough data
9.1
355
Not enough data
9.0
323
Communication
Not enough data
9.1
354
Not enough data
8.7
302
Not enough data
8.9
305
Not enough data
8.9
327
Security
Not enough data
9.1
319
Not enough data
9.1
324
Device Support
Not enough data
9.1
349
Not enough data
9.2
361
Not enough data
9.2
358
Performance
Not enough data
9.0
333
Not enough data
9.5
61
Administration
Not enough data
9.5
13
Not enough data
9.6
12
Not enough data
9.6
13
Security
Not enough data
9.6
12
Not enough data
9.4
11
Mobile Device Management (MDM)Hide 11 FeaturesShow 11 Features
Not enough data
8.7
201
Platform - Mobile Device Management (MDM)
Not enough data
8.4
18
Operating System
Not enough data
9.5
19
Not enough data
9.0
18
Not enough data
8.8
19
Management
Not enough data
8.8
19
Not enough data
8.5
19
Not enough data
8.8
17
Not enough data
8.3
17
Not enough data
8.8
19
Security
Not enough data
8.4
17
Not enough data
8.8
19
Enterprise IT ManagementHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
261
8.7
17,224
Administration
8.7
20
8.8
1273
8.4
19
8.6
1184
8.3
20
8.6
1178
7.6
18
8.6
1167
8.1
17
8.7
1200
8.7
18
8.6
1274
8.5
17
8.9
1341
Platform
8.3
20
8.9
1291
8.4
19
8.7
1250
8.4
19
8.7
1217
7.9
20
9.1
1379
Security
7.7
17
8.6
1080
8.1
18
8.8
1222
7.9
19
8.7
1168
ServiceNow Store AppsHide 2 FeaturesShow 2 Features
Not enough data
9.3
263
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Categories
Categories
Shared Categories
Chrome Remote Desktop
Chrome Remote Desktop
TeamViewer
TeamViewer
Chrome Remote Desktop and TeamViewer are categorized as Remote Desktop
Reviews
Reviewers' Company Size
Chrome Remote Desktop
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
54.3%
Mid-Market(51-1000 emp.)
32.6%
Enterprise(> 1000 emp.)
13.0%
TeamViewer
TeamViewer
Small-Business(50 or fewer emp.)
41.9%
Mid-Market(51-1000 emp.)
36.6%
Enterprise(> 1000 emp.)
21.5%
Reviewers' Industry
Chrome Remote Desktop
Chrome Remote Desktop
Information Technology and Services
13.0%
Computer Software
13.0%
Computer & Network Security
13.0%
Marketing and Advertising
6.5%
Internet
6.5%
Other
47.8%
TeamViewer
TeamViewer
Information Technology and Services
17.0%
Computer Software
10.4%
Marketing and Advertising
4.6%
Telecommunications
3.2%
Computer & Network Security
2.5%
Other
62.3%
Most Helpful Reviews
Chrome Remote Desktop
Chrome Remote Desktop
Most Helpful Favorable Review
Verified User
G
Verified User in Marketing and Advertising

I like that we don't have to install heavy software to use Chrome Remote Desktop. We just need to add a relatively lightweight extension that enables the Chrome web browser to take control of a remote computer. I also like that Chrome Remote Desktop can be...

Most Helpful Critical Review
Verified User
G
Verified User in Primary/Secondary Education

The graphics are garbage and lags frequently; it also hates when you close a window or browser tab.

TeamViewer
TeamViewer
Most Helpful Favorable Review
Shubham K.
SK
Shubham K.
Verified User

I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....

Most Helpful Critical Review
Shannon C.
SC
Shannon C.
Verified User in Law Practice

The software seemed to slow my computer down.

Alternatives
Chrome Remote Desktop
Chrome Remote Desktop Alternatives
AnyDesk
AnyDesk
Add AnyDesk
RemotePC
RemotePC
Add RemotePC
RealVNC
RealVNC
Add RealVNC
GoToMyPC
GoToMyPC
Add GoToMyPC
TeamViewer
TeamViewer Alternatives
NinjaOne
NinjaOne
Add NinjaOne
Atera
Atera
Add Atera
Zoho Assist
Zoho Assist
Add Zoho Assist
LogMeIn Resolve
LogMeIn Resolve
Add LogMeIn Resolve
Discussions
Chrome Remote Desktop
Chrome Remote Desktop Discussions
What can Chrome Remote Desktop do?
1 comment
Chad K.
CK
Remotely support users with issues or work remotely Read more
Monty the Mongoose crying
Chrome Remote Desktop has no more discussions with answers
TeamViewer
TeamViewer Discussions
How would teanviewer connect without a fast internet?
9 comments
Parvin A.
PA
Can i access the mobile phone devices through remote desktop ?
5 comments
Asher Z.
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Can i use one PC to multi remote clients?
4 comments
Parvin A.
PA