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Compare Chorus by ZoomInfo and Salesforce Sales Cloud 
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At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
Contact Us 1 Seats
$25.00 1 User Per Month
Chorus by ZoomInfo
Star Rating
(2,986)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats
Learn more about Chorus by ZoomInfoSalesforce Sales Cloud
Star Rating
(25,329)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Chorus by ZoomInfo. Users appreciate its user-friendly interface and the ability to manage data effectively, making it a strong choice for organizations looking for a comprehensive CRM solution.
- Users say that Salesforce Sales Cloud's implementation process is notably quick and intuitive, with many highlighting its configurability. This flexibility allows teams to adapt stages, fields, and dashboards to fit their specific workflows, which is a major advantage over Chorus by ZoomInfo.
- According to verified reviews, Chorus by ZoomInfo shines in providing actionable insights and coaching, helping users refine their sales skills. Reviewers specifically mention its ability to focus on buying signals and provide feedback on call performance, which enhances client relationship management.
- Reviewers mention that while Chorus by ZoomInfo offers strong conversation metrics and call review features, it lacks the extensive market presence and user base that Salesforce Sales Cloud enjoys. This can impact the availability of community support and resources for users.
- G2 reviewers highlight that Salesforce Sales Cloud has a wealth of partner solutions that can enhance functionality, making it a versatile tool for sales teams. In contrast, users of Chorus by ZoomInfo note that while it provides effective call review capabilities, it may not offer the same breadth of integrations and features.
- Users report that both products have strong support ratings, but Chorus by ZoomInfo edges out slightly in quality of support. However, Salesforce Sales Cloud's extensive documentation and community resources provide a robust support framework that many users find beneficial for troubleshooting and learning.
Pricing
Entry-Level Pricing
Chorus by ZoomInfo
Chorus
Contact Us
1 Seats
AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility.
- Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Chorus by ZoomInfo
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.0
2,415
8.8
13,812
Ease of Use
8.9
2,413
8.2
17,792
Ease of Setup
8.7
248
7.8
8,755
Ease of Admin
8.6
222
7.9
4,452
Quality of Support
8.9
1,661
8.1
12,049
Has the product been a good partner in doing business?
9.0
217
8.4
4,415
Product Direction (% positive)
8.3
2,299
8.2
13,486
Features by Category
Sales Force Automation
Not enough data
8.8
9470
|
Verified
Not enough data
8.3
6396
|
Verified
Not enough data
8.7
9189
|
Verified
Not enough data
8.3
9439
|
Verified
Not enough data
8.0
7317
|
Verified
Not enough data
8.2
7609
|
Verified
Not enough data
8.0
6757
|
Verified
Not enough data
8.1
6657
|
Verified
Not enough data
8.3
7408
|
Verified
Marketing Automation
Not enough data
8.0
6670
|
Verified
Not enough data
8.1
6991
|
Verified
Not enough data
8.5
8022
|
Verified
Not enough data
7.9
5429
Customer Support
Not enough data
8.3
6814
|
Verified
Not enough data
8.1
6387
|
Verified
Not enough data
8.2
6786
|
Verified
Not enough data
8.0
5500
|
Verified
Not enough data
8.2
5990
|
Verified
Reporting & Analytics
Not enough data
8.5
8943
|
Verified
Not enough data
8.5
9129
|
Verified
Not enough data
8.2
7436
|
Verified
Mobile & Social
Not enough data
7.9
5620
|
Verified
Not enough data
7.8
5250
|
Verified
Not enough data
7.7
6099
|
Verified
Platform
Not enough data
8.6
3595
|
Verified
Not enough data
8.5
3600
|
Verified
Not enough data
8.6
3624
|
Verified
Not enough data
8.4
2899
|
Verified
Not enough data
8.5
3174
|
Verified
Not enough data
8.1
3193
|
Verified
Not enough data
8.7
3599
|
Verified
Not enough data
8.1
3029
Integration
Not enough data
8.5
2604
|
Verified
Not enough data
8.5
3061
|
Verified
Not enough data
8.5
2893
|
Verified
Generative AI
Not enough data
7.6
887
Agentic AI - CRM
Not enough data
7.9
248
Not enough data
7.9
247
Not enough data
8.2
245
Not enough data
8.0
242
Not enough data
8.0
239
Not enough data
8.1
242
Not enough data
8.2
244
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
272
Not enough data
8.8
294
Not enough data
8.8
315
Not enough data
8.6
290
Organization
Not enough data
8.9
350
Not enough data
8.8
342
Not enough data
8.9
335
Performance Analysis
Not enough data
8.4
284
Not enough data
8.8
306
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
299
Generative AI
Not enough data
8.5
124
Not enough data
8.4
124
Agentic AI - AI Sales Assistant
Not enough data
9.2
26
Not enough data
9.1
26
Not enough data
9.0
25
Not enough data
9.0
24
Not enough data
9.3
26
Not enough data
9.1
25
Not enough data
9.2
26
Integrated Workflows
Not enough data
8.7
522
Not enough data
8.5
514
Not enough data
8.1
469
Not enough data
8.1
464
Not enough data
8.8
524
Not enough data
8.4
472
Not enough data
8.6
485
Repeatability and Reportability
Not enough data
8.4
487
Not enough data
8.7
505
Not enough data
8.7
501
Not enough data
8.3
487
Not enough data
7.8
420
AI and Automation
Not enough data
8.5
466
Not enough data
8.4
473
Not enough data
8.3
431
Not enough data
8.0
435
Not enough data
7.8
417
Generative AI
Not enough data
7.4
271
Agentic AI - Sales Engagement
Not enough data
8.3
90
Not enough data
8.5
91
Not enough data
8.6
88
Not enough data
8.5
91
Not enough data
8.4
90
Not enough data
8.3
91
Not enough data
8.5
89
Call Analytics
9.3
1666
|
Verified
8.7
132
8.1
1444
|
Verified
8.6
136
8.3
1577
|
Verified
8.7
132
8.0
913
|
Verified
8.9
133
Agent Performance Management
8.4
970
|
Verified
8.7
142
7.7
1479
|
Verified
8.7
126
8.2
1311
|
Verified
8.7
143
Generative AI
8.8
64
8.3
58
Agentic AI - Conversation Intelligence
7.4
9
8.8
12
7.4
11
9.3
14
7.8
10
9.3
12
8.3
9
9.3
14
8.0
9
8.8
12
8.0
10
9.1
13
7.4
9
9.1
13
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Route Planning
Not enough data
9.0
33
Not enough data
9.0
35
Not enough data
9.2
36
Sales Performance Management
Not enough data
8.4
31
Not enough data
8.5
34
Not enough data
9.1
34
Presentation and Forms
Not enough data
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Integrations
Not enough data
8.1
157
Not enough data
8.6
158
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
152
Not enough data
8.2
155
Not enough data
8.3
155
Automatic Rules & Configurations
Not enough data
8.4
156
Not enough data
8.3
155
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
34
Sales Performance Features - Sales Planning
Not enough data
8.4
177
Not enough data
8.5
167
Not enough data
8.5
172
Not enough data
8.6
174
Not enough data
8.6
172
Not enough data
8.8
170
Not enough data
8.2
167
Territory Management - Sales Planning
Not enough data
8.6
169
Not enough data
8.5
174
Quota & Capacity Management - Sales Planning
Not enough data
8.4
171
Not enough data
8.4
178
Not enough data
8.4
171
Agentic AI - Sales Planning
Not enough data
8.5
59
Not enough data
8.5
58
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
53
Not enough data
8.0
54
Attribution
Not enough data
8.9
449
Not enough data
8.9
453
Not enough data
8.6
434
Discovery
Not enough data
8.9
456
Not enough data
8.6
451
Not enough data
8.6
432
Management
Not enough data
8.5
420
Not enough data
8.7
439
Platform
Not enough data
8.6
431
Not enough data
8.6
431
Agentic AI - Sales Performance Management
Not enough data
8.5
77
Not enough data
8.6
76
9.0
5
8.5
78
Incentives
Feature Not Available
8.2
441
8.0
64
8.4
505
Feature Not Available
8.0
439
8.1
71
8.6
516
Personalization
8.1
68
8.6
486
7.6
66
|
Verified
8.8
563
8.3
78
|
Verified
8.9
595
7.8
63
|
Verified
8.6
539
Administrative
8.7
72
|
Verified
8.7
568
8.4
68
|
Verified
8.5
531
8.5
66
|
Verified
8.4
512
Agentic AI - Email Tracking
Not enough data
8.2
67
Not enough data
8.4
65
Not enough data
8.4
65
Not enough data
8.3
66
Not enough data
8.4
66
Not enough data
8.4
65
Not enough data
8.4
68
Analytics
Not enough data
8.3
573
Not enough data
8.4
582
Not enough data
8.4
596
Customizations
Not enough data
8.7
625
Not enough data
8.5
594
Not enough data
8.6
630
Not enough data
8.4
575
Not enough data
8.4
602
Generative AI
Not enough data
7.6
295
Agentic AI - Sales Analytics
8.0
5
8.3
82
8.1
6
8.6
81
8.0
5
8.3
81
Not enough data
8.3
81
7.3
5
8.3
81
Data Sourcing
8.4
114
8.5
968
9.0
144
8.7
999
8.6
110
8.3
903
8.7
136
8.7
1030
8.5
120
8.6
963
Predictive Analytics
8.1
110
8.4
946
8.3
115
8.6
959
8.3
116
8.1
856
8.2
106
8.3
896
Sales Management
7.9
112
8.7
985
8.2
110
8.1
859
8.6
119
8.6
981
8.8
152
8.8
1049
Agentic AI - Outbound Call Tracking
Not enough data
8.5
39
Not enough data
8.5
40
Calling
Not enough data
8.5
187
Not enough data
8.4
178
Not enough data
8.7
187
Not enough data
8.7
184
Not enough data
8.8
44
Contacts
Not enough data
8.8
178
Not enough data
8.7
181
Not enough data
8.7
183
Insights
Not enough data
9.1
188
Not enough data
8.9
184
Not enough data
8.3
180
Not enough data
8.5
190
Not enough data
8.4
184
Not enough data
8.6
39
Agentic AI - Sales Coaching
8.0
5
9.1
22
Not enough data
9.0
22
Not enough data
9.1
23
Not enough data
9.3
23
Training
8.7
1138
|
Verified
8.8
260
8.7
1124
|
Verified
8.8
252
8.4
901
|
Verified
8.5
211
9.1
1269
|
Verified
8.5
246
Feedback
9.0
1247
|
Verified
8.8
240
8.6
934
|
Verified
8.6
236
8.6
902
|
Verified
8.6
216
8.4
789
|
Verified
8.6
204
8.6
880
|
Verified
8.9
228
8.7
928
|
Verified
8.9
230
Feature Not Available
8.7
202
Generative AI
8.9
31
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
33
Not enough data
8.2
32
Not enough data
8.4
33
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
344
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.7
26
Not enough data
8.7
26
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
27
Not enough data
9.1
26
Categories
Categories
Shared Categories
Chorus by ZoomInfo and Salesforce Sales Cloud are categorized as Conversation Intelligence, Sales Coaching, Sales Analytics, and Sales Performance Management
Unique Categories
Chorus by ZoomInfo has no unique categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Sales Engagement, AI Sales Assistant, Sales Enablement, Sales Planning, Lead Scoring, Email Tracking, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.4%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.2%
Financial Services
2.8%
Other
23.1%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
What tools or software are your customers typically integrating Chorus with?
4 Comments
RM
SalesforceRead more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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