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Compare Chorus by ZoomInfo and Salesforce Sales Cloud 
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At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
Contact Us 1 Seats
$25.00 1 User Per Month
Chorus by ZoomInfo
Star Rating
(2,985)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats
Learn more about Chorus by ZoomInfoSalesforce Sales Cloud
Star Rating
(25,318)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Chorus by ZoomInfo. Users appreciate its user-friendly interface and the ability to manage data effectively, making it a strong choice for organizations looking for a comprehensive CRM solution.
- Users say that Salesforce Sales Cloud's implementation process is notably quick and intuitive, with many highlighting its configurability. This flexibility allows teams to adapt stages, fields, and dashboards to fit their specific workflows, which is a major advantage over Chorus by ZoomInfo.
- According to verified reviews, Chorus by ZoomInfo shines in providing actionable insights and coaching, helping users refine their sales skills. Reviewers specifically mention its ability to focus on buying signals and provide feedback on call performance, which enhances client relationship management.
- Reviewers mention that while Chorus by ZoomInfo offers strong conversation metrics and call review features, it lacks the extensive market presence and user base that Salesforce Sales Cloud enjoys. This can impact the availability of community support and resources for users.
- G2 reviewers highlight that Salesforce Sales Cloud has a wealth of partner solutions that can enhance functionality, making it a versatile tool for sales teams. In contrast, users of Chorus by ZoomInfo note that while it provides effective call review capabilities, it may not offer the same breadth of integrations and features.
- Users report that both products have strong support ratings, but Chorus by ZoomInfo edges out slightly in quality of support. However, Salesforce Sales Cloud's extensive documentation and community resources provide a robust support framework that many users find beneficial for troubleshooting and learning.
Pricing
Entry-Level Pricing
Chorus by ZoomInfo
Chorus
Contact Us
1 Seats
AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility.
- Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Chorus by ZoomInfo
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.0
2,415
8.8
13,806
Ease of Use
8.9
2,413
8.2
17,785
Ease of Setup
8.7
248
7.8
8,749
Ease of Admin
8.6
222
7.9
4,446
Quality of Support
8.9
1,661
8.1
12,043
Has the product been a good partner in doing business?
9.0
217
8.4
4,409
Product Direction (% positive)
8.3
2,299
8.2
13,480
Features by Category
Sales Force Automation
Not enough data
8.8
9463
|
Verified
Not enough data
8.3
6392
|
Verified
Not enough data
8.7
9184
|
Verified
Not enough data
8.3
9435
|
Verified
Not enough data
8.0
7314
|
Verified
Not enough data
8.2
7605
|
Verified
Not enough data
8.0
6753
|
Verified
Not enough data
8.1
6653
|
Verified
Not enough data
8.3
7404
|
Verified
Marketing Automation
Not enough data
8.0
6665
|
Verified
Not enough data
8.1
6987
|
Verified
Not enough data
8.5
8017
|
Verified
Not enough data
7.9
5425
Customer Support
Not enough data
8.3
6810
|
Verified
Not enough data
8.1
6383
|
Verified
Not enough data
8.2
6781
|
Verified
Not enough data
8.0
5496
|
Verified
Not enough data
8.2
5986
|
Verified
Reporting & Analytics
Not enough data
8.5
8938
|
Verified
Not enough data
8.5
9124
|
Verified
Not enough data
8.2
7432
|
Verified
Mobile & Social
Not enough data
7.9
5617
|
Verified
Not enough data
7.8
5247
|
Verified
Not enough data
7.7
6096
|
Verified
Platform
Not enough data
8.6
3589
|
Verified
Not enough data
8.5
3595
|
Verified
Not enough data
8.6
3619
|
Verified
Not enough data
8.4
2895
|
Verified
Not enough data
8.5
3169
|
Verified
Not enough data
8.1
3189
|
Verified
Not enough data
8.7
3594
|
Verified
Not enough data
8.1
3024
Integration
Not enough data
8.5
2600
|
Verified
Not enough data
8.5
3055
|
Verified
Not enough data
8.5
2890
|
Verified
Generative AI
Not enough data
7.6
883
Agentic AI - CRM
Not enough data
7.9
245
Not enough data
7.9
245
Not enough data
8.2
242
Not enough data
8.0
239
Not enough data
8.0
237
Not enough data
8.1
239
Not enough data
8.2
241
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
270
Not enough data
8.8
292
Not enough data
8.8
314
Not enough data
8.6
288
Organization
Not enough data
8.9
349
Not enough data
8.8
340
Not enough data
8.8
334
Performance Analysis
Not enough data
8.4
282
Not enough data
8.8
305
Sales Analysis
Not enough data
8.4
283
Not enough data
8.8
297
Generative AI
Not enough data
8.5
122
Not enough data
8.4
122
Agentic AI - AI Sales Assistant
Not enough data
9.1
25
Not enough data
9.1
25
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Integrated Workflows
Not enough data
8.7
519
Not enough data
8.5
511
Not enough data
8.1
467
Not enough data
8.1
462
Not enough data
8.9
521
Not enough data
8.4
470
Not enough data
8.6
483
Repeatability and Reportability
Not enough data
8.4
484
Not enough data
8.7
502
Not enough data
8.7
498
Not enough data
8.4
484
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
463
Not enough data
8.4
470
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
269
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
89
Not enough data
8.3
89
Not enough data
8.3
89
Not enough data
8.5
88
Call Analytics
9.3
1666
|
Verified
8.7
132
8.1
1444
|
Verified
8.6
136
8.3
1577
|
Verified
8.7
132
8.0
913
|
Verified
8.9
132
Agent Performance Management
8.4
970
|
Verified
8.7
141
7.7
1479
|
Verified
8.7
125
8.2
1311
|
Verified
8.7
142
Generative AI
8.8
64
8.2
57
Agentic AI - Conversation Intelligence
7.4
9
8.8
12
7.4
11
9.2
13
7.8
10
9.3
12
8.3
9
9.2
13
8.0
9
8.8
12
8.0
10
9.1
13
7.4
9
9.1
13
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Sales Performance Management
Not enough data
8.4
75
Not enough data
8.6
75
9.0
5
8.5
76
Incentives
Feature Not Available
8.2
440
8.0
64
8.4
503
Feature Not Available
8.0
438
8.1
71
8.6
515
Personalization
8.1
68
8.6
484
7.6
66
|
Verified
8.8
561
8.3
78
|
Verified
8.9
593
7.8
63
|
Verified
8.6
538
Administrative
8.7
72
|
Verified
8.7
566
8.4
68
|
Verified
8.5
529
8.5
66
|
Verified
8.4
510
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Generative AI
Not enough data
7.5
292
Agentic AI - Sales Analytics
8.0
5
8.3
81
8.1
6
8.5
80
8.0
5
8.3
80
Not enough data
8.3
80
7.3
5
8.3
80
Data Sourcing
8.4
114
8.5
967
9.0
144
8.7
998
8.6
110
8.3
902
8.7
136
8.7
1029
8.5
120
8.6
962
Predictive Analytics
8.1
110
8.4
944
8.3
115
8.6
957
8.3
116
8.1
855
8.2
106
8.3
895
Sales Management
7.9
112
8.7
984
8.2
110
8.1
858
8.6
119
8.6
979
8.8
152
8.8
1047
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
8.0
5
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
8.7
1138
|
Verified
8.8
259
8.7
1124
|
Verified
8.8
251
8.4
901
|
Verified
8.5
211
9.1
1269
|
Verified
8.5
246
Feedback
9.0
1247
|
Verified
8.8
239
8.6
934
|
Verified
8.6
236
8.6
902
|
Verified
8.6
216
8.4
789
|
Verified
8.6
204
8.6
880
|
Verified
8.9
228
8.7
928
|
Verified
8.9
229
Feature Not Available
8.7
202
Generative AI
8.9
31
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Categories
Categories
Shared Categories
Chorus by ZoomInfo and Salesforce Sales Cloud are categorized as Conversation Intelligence, Sales Coaching, Sales Analytics, and Sales Performance Management
Unique Categories
Chorus by ZoomInfo has no unique categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Sales Engagement, AI Sales Assistant, Sales Enablement, Sales Planning, Lead Scoring, Email Tracking, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.4%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.2%
Financial Services
2.8%
Other
23.1%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
What tools or software are your customers typically integrating Chorus with?
4 Comments
RM
SalesforceRead more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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