Compare Chorus by ZoomInfo and Gong 
At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Mid-Market (69.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Chorus by ZoomInfo
Star Rating
(2,968)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Chorus by ZoomInfoGong
Star Rating
(6,053)4.8 out of 5
Market Segments
Mid-Market (69.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gong excels in Call Recording with a score of 9.6, highlighting its clarity and reliability, while Chorus by ZoomInfo, with a score of 9.3, is noted for its decent quality but lacks some advanced features that Gong offers.
- Reviewers mention that Gong's Machine Learning capabilities score 8.8, providing insightful analytics that help in understanding call dynamics, whereas Chorus by ZoomInfo, scoring 8.1, is seen as less sophisticated in this area, leading to less actionable insights.
- Users on G2 appreciate Gong's Coaching Materials with a score of 9.0, which are comprehensive and user-friendly, while Chorus by ZoomInfo, scoring 8.7, is considered to have useful materials but not as extensive or engaging as Gong's offerings.
- Reviewers say that Gong's Conversation Intelligence feature scores 9.1, providing detailed insights into customer interactions, while Chorus by ZoomInfo, with a score of 8.2, is perceived as lacking depth in analysis, making Gong the preferred choice for detailed conversation reviews.
- G2 users highlight Gong's superior Real-Time Updates with a score of 9.0, which keeps teams informed instantly, while Chorus by ZoomInfo, scoring 8.6, is noted for being slightly slower in delivering updates, impacting responsiveness.
- Users report that Gong's Live Pipeline Management feature scores 8.5, offering a dynamic view of sales processes, while Chorus by ZoomInfo, with a score of 7.9, is seen as less intuitive, making it harder for users to manage their pipelines effectively.
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Pricing
Entry-Level Pricing
Chorus by ZoomInfo
No pricing availableGong
No pricing availableFree Trial
Chorus by ZoomInfo
No trial information availableGong
No trial information availableRatings
Meets Requirements
9.0
2,399
9.4
4,585
Ease of Use
8.9
2,397
9.3
4,634
Ease of Setup
8.7
236
9.2
965
Ease of Admin
8.6
219
9.1
709
Quality of Support
8.9
1,648
9.3
3,257
Has the product been a good partner in doing business?
9.0
214
9.4
709
Product Direction (% positive)
8.3
2,283
9.0
4,262
Features by Category
Lead Facilitation
Not enough data
7.2
237
Not enough data
7.4
232
Not enough data
7.6
236
Not enough data
7.7
232
Organization
Not enough data
8.3
234
Not enough data
8.3
233
Not enough data
8.3
233
Performance Analysis
Not enough data
8.7
234
Not enough data
8.7
234
Sales Analysis
Not enough data
7.9
224
Not enough data
8.1
231
Generative AI
Not enough data
8.6
178
Not enough data
8.9
180
Call Analytics
9.3
1652
|
Verified
9.6
2495
|
Verified
8.1
1430
|
Verified
8.8
2224
|
Verified
8.3
1562
|
Verified
9.1
2408
|
Verified
8.0
899
|
Verified
8.4
1569
|
Verified
Agent Performance Management
8.4
955
|
Verified
8.7
1652
|
Verified
7.7
1464
|
Verified
8.3
2281
|
Verified
8.2
1298
|
Verified
8.7
2068
|
Verified
Generative AI
8.9
50
8.9
448
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
325
Not enough data
8.7
356
Not enough data
8.3
297
Not enough data
8.4
304
Not enough data
8.0
198
Not enough data
8.1
196
CRM Data Enrichment
Not enough data
9.0
350
Not enough data
8.8
335
Not enough data
9.1
370
Not enough data
Feature Not Available
Not enough data
8.6
199
Account Management
Not enough data
8.2
278
Not enough data
8.4
292
Not enough data
8.5
302
Not enough data
8.8
322
Not enough data
8.6
207
Not enough data
8.1
191
Data Sourcing
8.4
108
8.5
624
9.0
138
8.8
671
8.6
103
8.5
598
8.7
129
8.9
685
8.5
113
8.6
611
Predictive Analytics
8.1
104
8.2
607
8.3
108
8.5
636
8.3
109
8.2
622
8.2
99
8.4
609
Sales Management
7.9
106
8.5
645
8.2
104
8.3
608
8.6
112
8.6
647
8.7
145
9.0
709
Training
8.7
1133
|
Verified
9.0
1849
|
Verified
8.7
1119
|
Verified
9.0
2059
|
Verified
8.4
896
|
Verified
8.6
1411
|
Verified
9.1
1263
|
Verified
9.2
2100
|
Verified
Feedback
9.0
1241
|
Verified
9.3
2255
|
Verified
8.6
928
|
Verified
9.0
1737
|
Verified
8.6
896
|
Verified
9.0
1780
|
Verified
8.4
783
|
Verified
8.8
1493
|
Verified
8.6
875
|
Verified
9.0
1679
|
Verified
8.7
923
|
Verified
8.9
1769
|
Verified
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
9.0
283
Incentives
Feature Not Available
Not enough data
7.9
59
Not enough data
6.1
48
Not enough data
8.0
66
Not enough data
Personalization
8.0
63
Not enough data
7.4
61
|
Verified
Not enough data
8.2
72
|
Verified
Not enough data
7.7
58
|
Verified
Not enough data
Administrative
8.7
67
|
Verified
Not enough data
8.3
63
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
Categories
Categories
Shared Categories
Chorus by ZoomInfo and Gong are categorized as Conversation Intelligence, Sales Coaching, and Sales Analytics
Unique Categories
Chorus by ZoomInfo is categorized as Sales Performance Management
Gong is categorized as AI Sales Assistant and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.3%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.3%
Financial Services
2.8%
Other
23.1%
Computer Software
38.0%
Information Technology and Services
16.4%
Marketing and Advertising
9.0%
Internet
5.3%
Financial Services
3.2%
Other
28.0%
Most Helpful Reviews
Chorus by ZoomInfo
Most Helpful Favorable Review
Richardson A.
Verified User in Telecommunications
This tool has been a game-changer for our sales team. The recording provides us the ability to efficiently navigate to the important parts of calls and meetings in our sales department. We can also see trends at a higher level. It's also an advantage for...
Most Helpful Critical Review
Verified User in Computer Software
Product functionality is not where it should be to compete with Gong and Outreach, terrible customer relationship management.
Gong
Most Helpful Favorable Review
Matt S.
Verified User in Marketing and Advertising
Intuitive and User Friendly UI AI does a good job flagging important topics and red flags. Integrates easily with G-Suite Easy set up and ongoing support. More complete tool than others I've used
Most Helpful Critical Review
Iris P.
Verified User in Computer Software
It was a big mistake on our part to commit to a two year term. Gong is a really powerful tool but it's probably the highest end option on the market, and now we're stuck with a tool that works technically but isn't the right business decision. Having talked...
Richardson A.
Verified User in Telecommunications
This tool has been a game-changer for our sales team. The recording provides us the ability to efficiently navigate to the important parts of calls and meetings in our sales department. We can also see trends at a higher level. It's also an advantage for...
Matt S.
Verified User in Marketing and Advertising
Intuitive and User Friendly UI AI does a good job flagging important topics and red flags. Integrates easily with G-Suite Easy set up and ongoing support. More complete tool than others I've used
Verified User in Computer Software
Product functionality is not where it should be to compete with Gong and Outreach, terrible customer relationship management.
Iris P.
Verified User in Computer Software
It was a big mistake on our part to commit to a two year term. Gong is a really powerful tool but it's probably the highest end option on the market, and now we're stuck with a tool that works technically but isn't the right business decision. Having talked...
Discussions
What tools or software are your customers typically integrating Chorus with?
4 comments
RM
SalesforceRead more
What are the legal ramifications related to recording consent?
1 comment
JM
Please provide the text in the Unknown Language that you would like translated into English.Read more
How does Chorus.ai integrate with Salesforce.com?
1 comment
JM
The text you provided is in English. Could you please provide the text in the Unknown Language for translation?Read more
What is gong software?
6 comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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