Compare Chorus by ZoomInfo and Gong 
- Users report that Gong excels in Call Recording with a score of 9.6, highlighting its clarity and reliability, while Chorus by ZoomInfo, with a score of 9.3, is noted for its decent quality but lacks some advanced features that Gong offers.
- Reviewers mention that Gong's Machine Learning capabilities score 8.8, providing insightful analytics that help in understanding customer interactions better, whereas Chorus by ZoomInfo's score of 8.1 indicates a more basic implementation that may not meet the needs of users looking for deeper insights.
- G2 users highlight Gong's superior Call Analysis features, scoring 9.1, which allow for detailed breakdowns of conversations, while Chorus by ZoomInfo, scoring 8.3, is seen as less comprehensive in its analytical capabilities.
- Users on G2 appreciate Gong's Coaching Materials with a score of 9.0, which are praised for their effectiveness in training sales teams, compared to Chorus by ZoomInfo's score of 8.7, where users feel the materials could be more robust.
- Reviewers say that Gong's Conversation Intelligence feature, scoring 9.1, is particularly effective in providing actionable insights, while Chorus by ZoomInfo, with a score of 8.2, is perceived as lacking some of the nuanced features that Gong provides.
- Users report that Gong's Real-Time Updates feature, scoring 9.0, is highly valued for keeping teams informed instantly, whereas Chorus by ZoomInfo's score of 8.6 suggests that its updates may not be as timely or comprehensive, leading to potential gaps in information flow.
I like so many features on Chorus but the ability to create snippets of the conversation to share with our sales team is highly valuable. We're sharing more and learning from one another, improving our sales pitches, etc.
Product functionality is not where it should be to compete with Gong and Outreach, terrible customer relationship management.
Intuitive and User Friendly UI AI does a good job flagging important topics and red flags. Integrates easily with G-Suite Easy set up and ongoing support. More complete tool than others I've used
It was a big mistake on our part to commit to a two year term. Gong is a really powerful tool but it's probably the highest end option on the market, and now we're stuck with a tool that works technically but isn't the right business decision. Having talked...
I like so many features on Chorus but the ability to create snippets of the conversation to share with our sales team is highly valuable. We're sharing more and learning from one another, improving our sales pitches, etc.
Intuitive and User Friendly UI AI does a good job flagging important topics and red flags. Integrates easily with G-Suite Easy set up and ongoing support. More complete tool than others I've used
Product functionality is not where it should be to compete with Gong and Outreach, terrible customer relationship management.
It was a big mistake on our part to commit to a two year term. Gong is a really powerful tool but it's probably the highest end option on the market, and now we're stuck with a tool that works technically but isn't the right business decision. Having talked...
