Compare Chorus by ZoomInfo and Gong 
At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Mid-Market (69.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Chorus by ZoomInfo
Star Rating
(2,969)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Chorus by ZoomInfoGong
Star Rating
(6,142)4.8 out of 5
Market Segments
Mid-Market (69.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gong excels in Call Recording with a score of 9.6, highlighting its clarity and reliability, while Chorus by ZoomInfo, with a score of 9.3, is noted for its decent quality but lacks some advanced features that Gong offers.
- Reviewers mention that Gong's Machine Learning capabilities score 8.8, providing insightful analytics that help in understanding customer interactions better, whereas Chorus by ZoomInfo's score of 8.1 indicates a more basic implementation that may not meet the needs of users looking for deeper insights.
- G2 users highlight Gong's superior Call Analysis features, scoring 9.1, which allow for detailed breakdowns of conversations, while Chorus by ZoomInfo, scoring 8.3, is seen as less comprehensive in its analytical capabilities.
- Users on G2 appreciate Gong's Coaching Materials with a score of 9.0, which are praised for their effectiveness in training sales teams, compared to Chorus by ZoomInfo's score of 8.7, where users feel the materials could be more robust.
- Reviewers say that Gong's Conversation Intelligence feature, scoring 9.1, is particularly effective in providing actionable insights, while Chorus by ZoomInfo, with a score of 8.2, is perceived as lacking some of the nuanced features that Gong provides.
- Users report that Gong's Real-Time Updates feature, scoring 9.0, is highly valued for keeping teams informed instantly, whereas Chorus by ZoomInfo's score of 8.6 suggests that its updates may not be as timely or comprehensive, leading to potential gaps in information flow.
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Pricing
Entry-Level Pricing
Chorus by ZoomInfo
No pricing availableGong
No pricing availableFree Trial
Chorus by ZoomInfo
No trial information availableGong
No trial information availableRatings
Meets Requirements
9.0
2,400
9.4
4,671
Ease of Use
8.9
2,398
9.3
4,722
Ease of Setup
8.7
237
9.2
1,024
Ease of Admin
8.6
219
9.1
723
Quality of Support
8.9
1,649
9.3
3,310
Has the product been a good partner in doing business?
9.0
214
9.3
724
Product Direction (% positive)
8.3
2,284
9.0
4,349
Features by Category
Lead Facilitation
Not enough data
7.1
273
Not enough data
7.3
267
Not enough data
7.5
269
Not enough data
7.6
267
Organization
Not enough data
8.3
270
Not enough data
8.3
268
Not enough data
8.2
268
Performance Analysis
Not enough data
8.6
270
Not enough data
8.7
271
Sales Analysis
Not enough data
7.8
256
Not enough data
8.0
262
Generative AI
Not enough data
8.6
212
Not enough data
8.9
216
Integrated Workflows
Not enough data
7.2
22
Not enough data
7.7
23
Not enough data
8.1
23
Not enough data
7.1
21
Not enough data
8.1
23
Not enough data
8.4
23
Not enough data
8.7
22
Repeatability and Reportability
Not enough data
8.1
24
Not enough data
8.1
23
Not enough data
8.0
23
Not enough data
8.4
24
Not enough data
7.1
22
AI and Automation
Not enough data
8.1
20
Not enough data
7.5
20
Not enough data
7.5
19
Not enough data
7.4
18
Not enough data
8.4
19
Generative AI
Not enough data
8.3
22
Call Analytics
9.3
1653
|
Verified
9.6
2544
|
Verified
8.1
1431
|
Verified
8.8
2273
|
Verified
8.3
1563
|
Verified
9.1
2457
|
Verified
8.0
900
|
Verified
8.3
1615
|
Verified
Agent Performance Management
8.4
956
|
Verified
8.6
1695
|
Verified
7.7
1465
|
Verified
8.3
2327
|
Verified
8.2
1299
|
Verified
8.7
2114
|
Verified
Generative AI
8.8
51
8.9
492
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
337
Not enough data
8.7
368
Not enough data
8.3
308
Not enough data
8.4
315
Not enough data
8.0
208
Not enough data
8.1
207
CRM Data Enrichment
Not enough data
9.0
362
Not enough data
8.8
348
Not enough data
9.2
383
Not enough data
Feature Not Available
Not enough data
8.6
211
Account Management
Not enough data
8.1
288
Not enough data
8.3
303
Not enough data
8.4
312
Not enough data
8.7
334
Not enough data
8.6
219
Not enough data
8.0
203
Data Sourcing
8.4
108
8.5
652
9.0
138
8.8
699
8.6
103
8.5
626
8.7
129
8.9
713
8.5
113
8.6
638
Predictive Analytics
8.1
104
8.1
632
8.3
108
8.5
661
8.3
109
8.2
646
8.2
99
8.3
633
Sales Management
7.9
106
8.5
669
8.2
104
8.3
633
8.6
112
8.7
671
8.7
145
9.0
735
Training
8.7
1133
|
Verified
9.0
1876
|
Verified
8.7
1119
|
Verified
9.0
2086
|
Verified
8.4
896
|
Verified
8.6
1437
|
Verified
9.1
1263
|
Verified
9.2
2126
|
Verified
Feedback
9.0
1241
|
Verified
9.3
2282
|
Verified
8.6
928
|
Verified
9.0
1764
|
Verified
8.6
896
|
Verified
9.0
1807
|
Verified
8.4
783
|
Verified
8.8
1520
|
Verified
8.6
875
|
Verified
8.9
1706
|
Verified
8.7
923
|
Verified
8.9
1795
|
Verified
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
9.0
309
Incentives
Feature Not Available
Not enough data
7.9
59
Not enough data
6.1
48
Not enough data
8.0
66
Not enough data
Personalization
8.0
63
Not enough data
7.4
61
|
Verified
Not enough data
8.2
72
|
Verified
Not enough data
7.7
58
|
Verified
Not enough data
Administrative
8.7
67
|
Verified
Not enough data
8.3
63
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
Categories
Categories
Shared Categories
Chorus by ZoomInfo and Gong are categorized as Conversation Intelligence, Sales Coaching, and Sales Analytics
Unique Categories
Chorus by ZoomInfo is categorized as Sales Performance Management
Gong is categorized as Revenue Operations & Intelligence (RO&I), AI Sales Assistant, and Sales Engagement
Reviews
Reviewers' Company Size
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.3%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.3%
Financial Services
2.8%
Other
23.1%
Computer Software
37.9%
Information Technology and Services
16.5%
Marketing and Advertising
9.0%
Internet
5.3%
Financial Services
3.2%
Other
28.1%
Most Helpful Reviews
Chorus by ZoomInfo
Most Helpful Favorable Review
Verified User in Marketing and Advertising
Chorus has great features that allows our sales team to leave feedback on calls, digest and learn from our mistakes as well as stay organized.
Most Helpful Critical Review
Verified User in Computer Software
Product functionality is not where it should be to compete with Gong and Outreach, terrible customer relationship management.
Gong
Most Helpful Favorable Review
Matt S.
Verified User in Marketing and Advertising
Intuitive and User Friendly UI AI does a good job flagging important topics and red flags. Integrates easily with G-Suite Easy set up and ongoing support. More complete tool than others I've used
Most Helpful Critical Review
Iris P.
Verified User in Computer Software
It was a big mistake on our part to commit to a two year term. Gong is a really powerful tool but it's probably the highest end option on the market, and now we're stuck with a tool that works technically but isn't the right business decision. Having talked...
Verified User in Marketing and Advertising
Chorus has great features that allows our sales team to leave feedback on calls, digest and learn from our mistakes as well as stay organized.
Matt S.
Verified User in Marketing and Advertising
Intuitive and User Friendly UI AI does a good job flagging important topics and red flags. Integrates easily with G-Suite Easy set up and ongoing support. More complete tool than others I've used
Verified User in Computer Software
Product functionality is not where it should be to compete with Gong and Outreach, terrible customer relationship management.
Iris P.
Verified User in Computer Software
It was a big mistake on our part to commit to a two year term. Gong is a really powerful tool but it's probably the highest end option on the market, and now we're stuck with a tool that works technically but isn't the right business decision. Having talked...
Discussions
What tools or software are your customers typically integrating Chorus with?
4 comments
RM
SalesforceRead more
What are the legal ramifications related to recording consent?
1 comment
JM
Please provide the text in the Unknown Language that you would like translated into English.Read more
How does Chorus.ai integrate with Salesforce.com?
1 comment
JM
The text you provided is in English. Could you please provide the text in the Unknown Language for translation?Read more
What is gong software?
6 comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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