Compare Chekkit and Swell Software 
At a Glance
Market Segments
Small-Business (89.5% of reviews)
Small-Business (87.1% of reviews)
Entry-Level Pricing
$149.00 Per Month
Contact Us 1 Per Location
Chekkit
Star Rating
(154)4.9 out of 5
Market Segments
Small-Business (89.5% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Learn more about ChekkitSwell
Star Rating
(372)4.5 out of 5
Market Segments
Small-Business (87.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 1 Per Location
Browse all 3 pricing plansChekkit vs Swell
When assessing the two solutions, reviewers found Chekkit easier to use, set up, and administer. Reviewers also preferred doing business with Chekkit overall.
- Reviewers felt that Chekkit meets the needs of their business better than Swell.
- When comparing quality of ongoing product support, reviewers felt that Chekkit is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Chekkit over Swell.
Pricing
Entry-Level Pricing
Chekkit
Chekkit Pricing
$149.00
Per Month
We help local businesses get more leads, convert more leads to new sales, and turn new customers into lifetime customers that keep coming back.
- All-in-one Inbox
- Reviews
- Textchat
Swell
Online Reputation
Contact Us
1 Per Location
For gaining reviews and boosting your reputation
- Personalize review invites
- Send SMS and email review invites
- Create automated review campaigns
Free Trial
Chekkit
Free Trial is available
Swell
Free Trial is available
Ratings
Meets Requirements
9.4
113
9.0
256
Ease of Use
9.6
113
9.0
259
Ease of Setup
9.6
62
8.8
178
Ease of Admin
9.6
62
9.2
177
Quality of Support
9.7
108
9.2
251
Has the product been a good partner in doing business?
9.8
62
9.2
175
Product Direction (% positive)
9.5
101
8.8
228
Features by Category
Messenger
9.5
17
Not enough data
Feature Not Available
Not enough data
9.2
26
Not enough data
8.3
19
Not enough data
Channels
9.0
20
Not enough data
8.9
28
Not enough data
9.5
29
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
Customers
9.1
19
Not enough data
9.4
20
Not enough data
8.9
21
Not enough data
9.1
18
Not enough data
9.3
20
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.4
14
8.6
30
9.6
17
8.3
34
Feature Not Available
7.9
28
9.1
17
7.7
34
9.0
15
7.8
23
9.0
14
8.2
27
9.4
14
8.0
36
9.6
15
8.1
29
SMS Platform
9.0
15
8.0
27
8.6
15
8.2
27
9.5
10
7.5
19
8.8
10
8.1
19
Feature Not Available
7.2
17
Feature Not Available
8.4
21
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.0
32
Not enough data
8.9
20
Not enough data
Feature Not Available
Not enough data
Design
8.9
25
Not enough data
9.2
22
Not enough data
9.0
40
Not enough data
9.4
37
Not enough data
9.4
28
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.3
57
Not enough data
8.6
34
Not enough data
8.8
37
Not enough data
8.8
37
Support Automation
Not enough data
8.2
39
Not enough data
8.7
42
Not enough data
8.5
38
Not enough data
8.0
32
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.1
43
8.8
67
9.0
45
8.2
68
8.7
21
7.9
37
9.1
37
8.6
53
Feature Not Available
7.8
30
Internal Use
8.8
33
8.3
53
9.1
41
8.6
51
9.4
29
8.6
40
9.0
29
8.7
40
Feature Not Available
8.3
44
9.0
30
8.5
42
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.7
6
Feature Not Available
9.2
6
8.7
52
|
Verified
8.9
9
8.8
60
|
Verified
9.2
8
9.0
54
Process Management
8.6
6
8.6
54
|
Verified
9.7
6
8.8
49
9.2
6
8.9
54
|
Verified
9.3
7
8.7
55
System Management
9.3
5
8.9
55
9.4
6
8.9
49
Consumer Intelligence
9.6
57
|
Verified
9.0
140
|
Verified
9.5
49
|
Verified
Feature Not Available
9.0
44
|
Verified
8.8
113
|
Verified
Reporting
Feature Not Available
Feature Not Available
9.1
40
|
Verified
8.4
90
|
Verified
9.4
59
8.9
164
|
Verified
Media Monitoring
8.8
42
|
Verified
8.4
97
|
Verified
8.8
42
|
Verified
8.1
88
|
Verified
Feature Not Available
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chekkit and Swell are categorized as SMS Marketing, Online Reputation Management, Live Chat, and Enterprise Feedback Management
Unique Categories
Chekkit is categorized as Customer Communications Management, Conversational Marketing, and AI Customer Support Agents
Swell is categorized as Conversational Support
Reviews
Reviewers' Company Size
Chekkit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Swell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
17.0%
Luxury Goods & Jewelry
9.8%
Furniture
5.9%
Automotive
5.2%
Consumer Services
5.2%
Other
56.9%
Hospital & Health Care
27.0%
Health, Wellness and Fitness
18.8%
Medical Practice
15.2%
Construction
4.7%
Leisure, Travel & Tourism
4.1%
Other
30.2%
Discussions
How to organize messages without losing information that may need to be referenced at a later time.
1 Comment
DF
Hi Teegan, to archive a message there is a "Close Message" feature that will put all messages in the closed tab.
Thank you for your feedback on an...Read more
Can you please add a "Save All Attachments" feature for both PC and phone application?
1 Comment
DF
Hi Robin,
Thanks for your feedback! Could you please clarify? Do you mean save all attachments that have been sent and received in the conversation? If...Read more
Chekkit has no more discussions with answers
How can I close the chats without having to delete them with the beta experience?
1 Comment
IS
When you are on the dashboard, in message , on the right side there is an option to archive. Read more
I am still interested in using your product but need someone who is able to follow through and follow up
1 Comment
IS
Our Onboarding coach was Jacob Voyles . support@swellcx.com
385-519-6341. Read more
How can I get more support?
1 Comment
IS
When you ae on the swell dashboard on the top right next to the right of Quick Send is an information help bot. Read more
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