[ Swell Reviews ](https://www.g2.com/products/socialswell-inc-swell/reviews) [ Swell Reviews ](https://www.g2.com/products/socialswell-inc-swell/reviews) # Swell Pricing Overview [Editedit](https://my.g2.com/socialswell-inc-swell/pricings) Free Trial ## Swell Pricing Key Insights Last updated on Jul 01, 2026 * * * Swell offers **3 pricing editions** , with pricing details available directly from the vendor. A free trial of **Swell** is also available. Review the Swell pricing table below to determine which features best align with your requirements. Contact **SocialSwell** directly to purchase the software. * * * Online Reputation — Contact Us / 1 Per Location Patient Experience — Contact Us / 1 Per location Employee Experience (Coming Soon) — Contact Us / 1 Per location Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Online Reputation Contact Us 1 Per Location For gaining reviews and boosting your reputation - Personalize review invites - Send SMS and email review invites - Create automated review campaigns - Online webchat - Text-message patients directly - Respond to reviews in Swell Show More Patient Experience Contact Us 1 Per location For your patient feedback program - Customizable surveys - Net Promoter Score surveys - Automated patient feedback workflows - Detailed response data - Rich reporting Show More Employee Experience (Coming Soon) Contact Us 1 Per location For your employee feedback program - Employee Net Promoter Score - Customizable surveys - Email / text-message survey sends - Detailed response data - Public employee review monitoring Show More Pricing is per location with volume discounts available. Each Swell product includes unlimited user seats, unlimited email sends, US-based support, Private Google API, Customizable reporting, and integration with available EHR/PMS systems Pricing information for Swell is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Swell must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months ### Average Discount 10% ### Perceived Cost $$$$$ ## Swell Pricing FAQs Generated using AI Is Swell free, or does it offer a free trial? Swell does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Swell cost in 2026? Pricing details for Swell are not publicly listed. Users should visit the SocialSwell's official pricing page or contact the vendor directly for current pricing information. Who is Swell pricing best suited for? According to G2 reviews, Swell's pricing is best suited for small to mid-market businesses, particularly in healthcare, medical practices, health and wellness, and hospital settings. The majority of G2 reviewers fall within the small business segment of 50 or fewer employees, and these users consistently highlight Swell's automated review generation as transformative for local reputation management. Swell's Online Reputation tier appeals most to practices needing Google review growth without heavy staff involvement. The Patient Experience tier suits healthcare organizations running structured feedback programs. G2 reviewers in construction, insurance, retail, and marketing also report strong fit, especially businesses prioritizing text-based customer communication and review automation over complex enterprise integrations. What are the key differences between the free and paid versions of Swell? Swell does not offer a permanent free version, but G2's pricing data for Swell confirms a free trial is available for evaluation. All functional access requires a paid subscription across Swell's three tiers: Online Reputation, Patient Experience, and the forthcoming Employee Experience plan, each requiring direct vendor contact for pricing. Swell's paid plans unlock automated review campaigns, SMS and email review invites, webchat, customizable surveys, NPS tracking, and detailed reporting. G2 reviewers note that the automation features, particularly the set-and-forget review request system, are the primary value drivers that distinguish Swell's paid plans from manual or entry-level alternatives they previously used. Is Swell considered good value for its pricing? G2 reviews of Swell present a mixed but generally positive value picture. The majority of reviewers, particularly small businesses in healthcare and medical practices, report strong ROI through dramatically increased Google review volumes, often going from single digits to hundreds of reviews within months. Several G2 reviewers explicitly note Swell's pricing is lower than competitors like Podium and Birdeye while delivering comparable functionality. However, a recurring concern in Swell's pricing feedback is that costs feel high for sole proprietors and very small businesses. Reviewers who switched from competitors frequently cite cost savings as a motivator, suggesting Swell occupies a competitive mid-range position that delivers measurable value for businesses prioritizing online reputation growth. ## Top-Rated Alternatives [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,160) ](https://www.g2.com/products/birdeye/reviews) [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5(2,107) ](https://www.g2.com/products/podium/reviews) [ ![Chekkit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e8e915634f1e38b5143ebd54be5f4e99/chekkit.png "Chekkit") Chekkit 4.9/5(155) ](https://www.g2.com/products/chekkit/reviews) [ View All Alternatives ](https://www.g2.com/products/socialswell-inc-swell/competitors/alternatives) ## Swell Alternatives Pricing The following is a quick overview of editions offered by other [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) | ![Birdeye](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg) [Birdeye](https://www.g2.com/products/birdeye/reviews) ##### Starter | Contact Us | Improve reputation and rank at the top of local search. - https://birdeye.com/pricing/ - Reviews AI - Listings AI - Messaging AI | | ![Podium](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8adaf9cae4d6226e062076492066232e/podium.png) [Podium](https://www.g2.com/products/podium/reviews) ##### Core | Contact UsPer Month | With essential AI features, respond to and convert more leads faster. - Consolidated Lead Conversion Platform - Review Management with AI Reponses - Basic Automations - Basic Reporting - Basic Customization Options - Podium Mobile App - 200+ Integrations with Integration Support - Phone Systems Add-on Available - Dedicated Customer Success Manager - Chat, Phone, and Email Support - 1-on-1 Personalized Onboarding [Show More](javascript:void(0);) | | ![Chekkit](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e8e915634f1e38b5143ebd54be5f4e99/chekkit.png) [Chekkit](https://www.g2.com/products/chekkit/reviews) ##### Chekkit Pricing | $149.00Per Month | We help local businesses get more leads, convert more leads to new sales, and turn new customers into lifetime customers that keep coming back. - All-in-one Inbox - Reviews - Textchat - Groupchat - Scheduler - Departments - Campaigns - Chekkit AI - Textable landline - Video Chat - Reviews Widget - Integrations [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Swell alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. Swell Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image") Podium 4.5/5(2,107) [ Compare Now ](https://www.g2.com/compare/podium-vs-socialswell-inc-swell) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5(4,160) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-socialswell-inc-swell) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e8e915634f1e38b5143ebd54be5f4e99/chekkit.png "Product Avatar Image") Chekkit 4.9/5(155) [ Compare Now ](https://www.g2.com/compare/chekkit-vs-socialswell-inc-swell) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Online Reputation Management ](https://www.g2.com/categories/online-reputation-management) [ Enterprise Feedback Management ](https://www.g2.com/categories/enterprise-feedback-management) Show More ##### Explore More [ Best software for compliance-friendly absence reporting ](https://www.g2.com/discussions/best-software-for-compliance-friendly-absence-reporting)[ What are the highest-rated financial data APIs for engineering teams needing reliable market feeds without vendor lock-in? ](https://www.g2.com/discussions/what-are-the-highest-rated-financial-data-apis-for-engineering-teams-needing-reliable-market-feeds-without-vendor-lock-in)[ Which file converter tools are worth replacing legacy file management systems with for a team that wants better automation and fewer manual steps in their document workflow? ](https://www.g2.com/discussions/which-file-converter-tools-are-worth-replacing-legacy-file-management-systems-with-for-a-team-that-wants-better-automation-and-fewer-manual-steps-in-their-document-workflow) [ What platform provides analytics on video ad engagement rates? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-video-ad-engagement-rates)[ What is the best solution for managing multi-language content workflows? ](https://www.g2.com/discussions/what-is-the-best-solution-for-managing-multi-language-content-workflows)[ Best AI assistants for reducing support ticket volumes ](https://www.g2.com/discussions/what-are-the-best-ai-assistants-for-reducing-support-ticket-volumes) Show More [ Best software for compliance-friendly absence reporting ](https://www.g2.com/discussions/best-software-for-compliance-friendly-absence-reporting)[ What are the highest-rated financial data APIs for engineering teams needing reliable market feeds without vendor lock-in? ](https://www.g2.com/discussions/what-are-the-highest-rated-financial-data-apis-for-engineering-teams-needing-reliable-market-feeds-without-vendor-lock-in)[ Which file converter tools are worth replacing legacy file management systems with for a team that wants better automation and fewer manual steps in their document workflow? ](https://www.g2.com/discussions/which-file-converter-tools-are-worth-replacing-legacy-file-management-systems-with-for-a-team-that-wants-better-automation-and-fewer-manual-steps-in-their-document-workflow) [ What platform provides analytics on video ad engagement rates? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-video-ad-engagement-rates)[ What is the best solution for managing multi-language content workflows? ](https://www.g2.com/discussions/what-is-the-best-solution-for-managing-multi-language-content-workflows)[ Best AI assistants for reducing support ticket volumes ](https://www.g2.com/discussions/what-are-the-best-ai-assistants-for-reducing-support-ticket-volumes)