Compare Chatbot Builder AI and Enterprise Bot 
At a Glance
Market Segments
Small-Business (98.1% of reviews)
Enterprise (45.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Chatbot Builder AI
Star Rating
(52)5.0 out of 5
Market Segments
Small-Business (98.1% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansEnterprise Bot
Star Rating
(13)4.7 out of 5
Market Segments
Enterprise (45.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Enterprise BotSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Enterprise Bot excels in its customization capabilities, scoring 9.9, allowing businesses to tailor the chatbot experience extensively. In contrast, Chatbot Builder AI, while still strong, does not emphasize customization to the same degree.
- Reviewers mention that the quality of support for Chatbot Builder AI is exceptional, with a perfect score of 10.0, indicating that users feel well-supported. Enterprise Bot, while still good at 9.2, does not reach the same level of satisfaction in this area.
- G2 users highlight that Chatbot Builder AI offers a more user-friendly setup experience, scoring 9.7 compared to Enterprise Bot's 8.8. This suggests that new users may find Chatbot Builder AI easier to implement and start using effectively.
- Users on G2 report that Enterprise Bot shines in its ability to route conversations to human agents, achieving a perfect score of 10.0, which is crucial for maintaining customer satisfaction. Chatbot Builder AI, while effective, does not match this level of performance.
- Reviewers mention that Chatbot Builder AI's analytics features are robust, scoring 9.6, which helps businesses track performance effectively. Enterprise Bot, while also strong in analytics at 9.6, does not have the same level of user praise for this feature.
- Users say that both products have a strong focus on generative AI capabilities, but Enterprise Bot's AI Text Generation feature stands out with a score of 9.9, indicating a higher level of satisfaction among users compared to Chatbot Builder AI.
Featured Products
Sponsored
Alhena AI
(34)
Customer Self-Service
Visit Website
Sponsored
Customerly
(34)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
Chatbot Builder AI
Free Sandbox: Experience the Power of AI Chatbots
Free
Get started with our FREE FOREVER SANDBOX and capture up to 25 leads at no cost! Experience unlimited use of a free sandbox account, perfect for testing and exploring the capabilities of our AI chatbot platform.
- No Credit Card Required: Start your journey without any financial commitment.
- Up to 25 Leads: Capture valuable leads and witness the impact of AI chatbots on your business.
- Unlimited Use: Explore the platform's features and functionalities to your heart's content.
Enterprise Bot
No pricing availableFree Trial
Chatbot Builder AI
Free Trial is available
Enterprise Bot
No trial information availableRatings
Meets Requirements
9.9
35
9.2
8
Ease of Use
9.8
41
9.3
7
Ease of Setup
9.7
35
8.8
7
Ease of Admin
9.9
24
8.8
7
Quality of Support
10.0
35
9.2
8
Has the product been a good partner in doing business?
10.0
24
9.2
6
Product Direction (% positive)
10.0
36
10.0
6
Features by Category
Responses
9.9
35
Not enough data
9.8
35
Not enough data
10.0
35
Not enough data
9.8
35
Not enough data
9.7
35
Not enough data
Platform
9.8
35
Not enough data
9.9
35
Not enough data
9.7
35
Not enough data
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Not enough data
9.8
35
Not enough data
Generative AI
9.9
33
Feature Not Available
9.6
33
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatbot Builder AI and Enterprise Bot are categorized as Chatbots
Unique Categories
Chatbot Builder AI has no unique categories
Reviews
Reviewers' Company Size
Chatbot Builder AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Enterprise Bot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
42.3%
Consulting
13.5%
Information Technology and Services
5.8%
Computer Software
5.8%
Medical Practice
3.8%
Other
28.8%
Information Technology and Services
18.2%
Accounting
18.2%
Consulting
9.1%
Transportation/Trucking/Railroad
9.1%
Retail
9.1%
Other
36.4%
Most Helpful Reviews
Chatbot Builder AI
Most Helpful Favorable Review
Meredith H.
Verified User in Information Technology and Services
I cannot even begin to cover everything i love about CBB From the very top on down, everyone on the team are supportive, open and available to all users. They use their own product, the demos are off the charts and the platform is amazing updates come...
Most Helpful Critical Review
Enterprise Bot
Most Helpful Favorable Review
Verified User in Insurance
Quick proof of capabilities in a 12-15 weeks pilot, showing that the solution is an enterprise-ready, scalable and comprehensive suite of AI automation tools. Never had a more successful launch of such a tool in such a short time frame—great growing and...
Most Helpful Critical Review
Meredith H.
Verified User in Information Technology and Services
I cannot even begin to cover everything i love about CBB From the very top on down, everyone on the team are supportive, open and available to all users. They use their own product, the demos are off the charts and the platform is amazing updates come...
Verified User in Insurance
Quick proof of capabilities in a 12-15 weeks pilot, showing that the solution is an enterprise-ready, scalable and comprehensive suite of AI automation tools. Never had a more successful launch of such a tool in such a short time frame—great growing and...
Discussions
Chatbot Builder AI has no discussions with answers
Enterprise Bot has no discussions with answers
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