Compare CharityTracker and LiveImpact 
At a Glance
Market Segments
Small-Business (89.7% of reviews)
Small-Business (60.0% of reviews)
Entry-Level Pricing
$20.00 1 Users Per Month
No pricing available
CharityTracker
Star Rating
(337)4.6 out of 5
Market Segments
Small-Business (89.7% of reviews)
Entry-Level Pricing
$20.00 1 Users Per Month
Free Trial is available
Browse all 3 pricing plansLiveImpact
Star Rating
(15)4.9 out of 5
Market Segments
Small-Business (60.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about LiveImpactSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LiveImpact excels in "Quality of Support," achieving a perfect score of 10.0, while CharityTracker, although strong, scores 9.1. Reviewers mention that LiveImpact's support team is highly responsive and knowledgeable, making it easier for users to resolve issues quickly.
- Reviewers mention that LiveImpact's "Ease of Use" is rated at 9.3, which is notably higher than CharityTracker's score of 8.8. Users on G2 appreciate the intuitive interface of LiveImpact, stating that it simplifies navigation and reduces the learning curve for new users.
- G2 users highlight that LiveImpact offers superior "Customization" options compared to CharityTracker. Users say that LiveImpact allows for more tailored solutions to fit specific organizational needs, enhancing overall user satisfaction.
- Users report that CharityTracker shines in "Total Number of Reviews," boasting 331 reviews compared to LiveImpact's 15. This larger user base provides a broader perspective on its functionality and reliability, which some users find reassuring.
- Reviewers mention that LiveImpact's "Product Direction" is rated at 10.0, indicating a strong confidence in the software's future development. In contrast, CharityTracker's score of 9.1 suggests that while it is reliable, users may have concerns about its long-term evolution.
- Users on G2 report that LiveImpact's "Automation" features are more robust than those of CharityTracker, allowing for streamlined processes that save time and reduce manual effort. Reviewers say that this functionality is particularly beneficial for organizations looking to enhance efficiency.
Featured Products
Sponsored
DonorDock
(133)
Association Management
Visit Website
Sponsored
WeGive Giving Platform
(1)
Association Management
Visit Website
Sponsored
FreeWill
(18)
Association Management
Visit Website
Pricing
Entry-Level Pricing
CharityTracker
Basic
$20.00
1 Users Per Month
CharityTracker's trusted case management basics such as client records, notes, assistance and reports.
- Easy Case Management
- Comprehensive Reports
- Bulletins & Alerts
LiveImpact
No pricing availableFree Trial
CharityTracker
Free Trial is available
LiveImpact
No trial information availableRatings
Meets Requirements
9.0
306
9.3
10
Ease of Use
8.8
315
9.3
10
Ease of Setup
8.8
171
8.3
7
Ease of Admin
8.9
173
9.5
7
Quality of Support
9.1
260
10.0
10
Has the product been a good partner in doing business?
9.1
176
9.8
7
Product Direction (% positive)
9.1
319
10.0
9
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fundraising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection
8.7
57
Not enough data
8.9
57
Not enough data
8.0
57
Not enough data
8.8
56
Not enough data
Platform Basics
8.3
226
Not enough data
8.0
192
Not enough data
8.8
227
Not enough data
Case Management
9.0
227
Not enough data
8.4
192
Not enough data
7.7
166
Not enough data
Platform Additional Functionality
8.4
185
Not enough data
8.0
191
Not enough data
Platform Data
8.7
225
Not enough data
8.6
221
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Donor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Constituent Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Proposal Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fund Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Impact & Outcomes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grant Prospecting
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Volunteer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement & Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CharityTracker and LiveImpact are categorized as Human Services
Unique Categories
CharityTracker is categorized as Patient Case Management
LiveImpact is categorized as Admission-Based Nonprofit, Grant Management, Volunteer Management, Donor Management, Nonprofit CRM, Fundraising, and Association Management
Reviews
Reviewers' Company Size
CharityTracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LiveImpact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
51.4%
Religious Institutions
14.8%
Civic & Social Organization
9.4%
Individual & Family Services
8.8%
Human Resources
4.2%
Other
11.5%
Non-Profit Organization Management
40.0%
Fund-Raising
13.3%
Civic & Social Organization
13.3%
Philanthropy
6.7%
Museums and Institutions
6.7%
Other
20.0%
Most Helpful Reviews
CharityTracker
Most Helpful Favorable Review
Beth H.
Verified User in Non-Profit Organization Management
CharityTracker is extremely user friendly and the customer support is second to none.
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
It constantly logs you out while in the middle of inputting information to HMIS.
LiveImpact
Most Helpful Favorable Review
Leila P.
Verified User in Banking
I was a salesforce user and found it to be troublesome to use and manage my data. LiveImpact is not only easy on the eyes but simple to navigate through. I used to to manage all of my grantees, community contacts, email outreach, and invoicing. If I didn't...
Most Helpful Critical Review
Linda W.
Verified User in Non-Profit Organization Management
We were working through some search issues, and customer service has helped by creating a custom grid for searches. We're just starting to use it, and we're confident their solutions will be helpful.
Beth H.
Verified User in Non-Profit Organization Management
CharityTracker is extremely user friendly and the customer support is second to none.
Leila P.
Verified User in Banking
I was a salesforce user and found it to be troublesome to use and manage my data. LiveImpact is not only easy on the eyes but simple to navigate through. I used to to manage all of my grantees, community contacts, email outreach, and invoicing. If I didn't...
Verified User in Non-Profit Organization Management
It constantly logs you out while in the middle of inputting information to HMIS.
Linda W.
Verified User in Non-Profit Organization Management
We were working through some search issues, and customer service has helped by creating a custom grid for searches. We're just starting to use it, and we're confident their solutions will be helpful.
Alternatives
Discussions
Is there a volume discount?
2 comments
Official Response from CharityTracker
Yes. We offer volume discount pricing options for 5+ users. Let's set-up a time to chat or provide a demonstration to discuss further.Read more
Is CharityTracker web-based/hosted in the cloud?
1 comment
Official Response from CharityTracker
CharityTracker is web-based (hosted in the "cloud") and is securely available online via a web browser. There is no software to download.Read more
Can I import my existing data?
1 comment
Official Response from CharityTracker
Yes. Importing your existing database is possible. To ensure that the database is imported accurately, our technical team performs the import on your behalf....Read more
LiveImpact has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
