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Compare Canny and Pendo Feedback (formerly Receptive)

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Canny
Canny
(95)
4.6 out of 5
Canny
By Canny
Pendo Feedback (formerly Receptive)
Pendo Feedback (formerly Receptive)
(12)
3.5 out of 5
Pendo Feedback (formerly Receptive)
By Pendo.io
At a Glance
Canny
Canny
Star Rating
(95)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Information
Entry-Level Pricing
Free
Browse all 4 pricing plans
Pendo Feedback (formerly Receptive)
Pendo Feedback (formerly Receptive)
Star Rating
(12)3.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Pendo Feedback (formerly Receptive)
Featured Products
Canny
Sponsored
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Canny
(94)
Enterprise Feedback Management
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Growth Forge
Sponsored
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(7)
Enterprise Feedback Management
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Canny vs Pendo Feedback (formerly Receptive)

  • Reviewers felt that Canny meets the needs of their business better than Pendo Feedback (formerly Receptive).
  • When comparing quality of ongoing product support, reviewers felt that Canny is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Canny over Pendo Feedback (formerly Receptive).
Pricing
Entry-Level Pricing
Canny
FREE
Free
Browse all 4 pricing plans
Pendo Feedback (formerly Receptive)
No pricing available
Free Trial
Canny
Free Trial is available
Pendo Feedback (formerly Receptive)
No trial information available
Ratings
Meets Requirements
8.6
85
8.0
10
Ease of Use
9.1
86
7.7
10
Ease of Setup
9.3
68
Not enough data
Ease of Admin
9.1
65
Not enough data
Quality of Support
9.2
66
9.0
8
Has the product been a good partner in doing business?
9.4
58
Not enough data
Product Direction (% positive)
8.9
83
7.7
10
Features by Category
Strategy and Innovation Roadmapping ToolsHide 6 FeaturesShow 6 Features
7.3
116
Not enough data
Analytics
6.0
17
Not enough data
Execution
7.9
21
Not enough data
8.2
21
Not enough data
7.3
19
Not enough data
Roadmapping
7.8
20
Not enough data
6.6
18
Not enough data
Repository ManagementHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience ManagementHide 10 FeaturesShow 10 Features
Not enough data
6.2
25
Analytics
Not enough data
5.7
5
Not enough data
6.0
5
Not enough data
6.3
5
Not enough data
6.0
5
Customization
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
User Research RepositoriesHide 7 FeaturesShow 7 Features
8.1
56
Not enough data
Management
8.1
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
Functionality
8.1
8
Not enough data
7.1
8
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
Idea ManagementHide 11 FeaturesShow 11 Features
7.3
313
Not enough data
Feedback
8.8
29
Not enough data
8.7
31
Not enough data
Idea Sources
9.0
29
Not enough data
8.4
30
Not enough data
Idea Collection
7.9
28
Not enough data
5.9
27
Not enough data
6.2
27
Not enough data
8.1
30
Not enough data
5.7
27
Not enough data
Integrations
5.2
27
Not enough data
6.5
28
Not enough data
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
8.1
279
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
8.2
29
Not enough data
7.7
28
Not enough data
9.1
30
Not enough data
8.6
28
Not enough data
Process Management
8.6
30
Not enough data
8.1
28
Not enough data
7.2
27
Not enough data
7.8
28
Not enough data
System Management
8.2
25
Not enough data
7.8
26
Not enough data
Product ManagementHide 12 FeaturesShow 12 Features
6.7
422
Not enough data
Communication
7.1
38
Not enough data
7.5
36
Not enough data
8.6
38
Not enough data
Planning
6.8
34
Not enough data
7.5
34
Not enough data
6.8
35
Not enough data
6.3
34
Not enough data
6.1
34
Not enough data
Workflow Management
5.6
35
Not enough data
7.2
35
Not enough data
4.9
35
Not enough data
5.5
34
Not enough data
Categories
Categories
Shared Categories
Canny
Canny
Pendo Feedback (formerly Receptive)
Pendo Feedback (formerly Receptive)
Canny and Pendo Feedback (formerly Receptive) share no categories
Unique Categories
Canny
Pendo Feedback (formerly Receptive)
Pendo Feedback (formerly Receptive) is categorized as Experience Management
Reviews
Reviewers' Company Size
Canny
Canny
Small-Business(50 or fewer emp.)
60.2%
Mid-Market(51-1000 emp.)
36.6%
Enterprise(> 1000 emp.)
3.2%
Pendo Feedback (formerly Receptive)
Pendo Feedback (formerly Receptive)
Small-Business(50 or fewer emp.)
50.0%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
16.7%
Reviewers' Industry
Canny
Canny
Computer Software
41.9%
Information Technology and Services
16.1%
Research
3.2%
Financial Services
3.2%
Construction
3.2%
Other
32.3%
Pendo Feedback (formerly Receptive)
Pendo Feedback (formerly Receptive)
Computer Software
33.3%
Real Estate
8.3%
Non-Profit Organization Management
8.3%
Mechanical or Industrial Engineering
8.3%
Internet
8.3%
Other
33.3%
Most Helpful Reviews
Canny
Canny
Most Helpful Favorable Review
Verified User in Computer Software
GC
Verified User in Individual & Family Services

I can collect feedback and connect other services if i would like. I can relply and change the statues so other can see it. I can also make posts my self. Others can see the current things on the board which helps with me not getting usually the same thing...

Most Helpful Critical Review
Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising

The tool ultimately didn't work for our needs. We wanted to use it as an Idea Board for Sales to submit feedback to the product & eng teams so that they can then upvote each others' ideas, which would help us prioritize the feature requests based on what is...

Pendo Feedback (formerly Receptive)
Pendo Feedback (formerly Receptive)
Most Helpful Favorable Review
Alyssa H.
AH
Alyssa H.
Verified User in Computer Software

I appreciate how integrated the product is with the overall Pendo platform. It does a great job of helping to facilitate both internal and external product feedback on a consistent bassis.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

The feedback quickly becomes unruly and hard to distill down and act on. This is further complicated by the inability to export feedback from Pendo. Pendo feedback is also by far the inferior product offered by Pendo and is, therefore, extremely buggy,...

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Discussions
Canny
Canny Discussions
Monty the Mongoose crying
Canny has no discussions with answers
See all discussions
Pendo Feedback (formerly Receptive)
Pendo Feedback (formerly Receptive) Discussions
Monty the Mongoose crying
Pendo Feedback (formerly Receptive) has no discussions with answers
See all discussions
Ask Canny a QuestionContact Canny
Ask Pendo Feedback (formerly Receptive) a QuestionContact Pendo Feedback (formerly Receptive)

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Canny
Canny
Pendo Feedback (formerly Receptive)
Pendo Feedback (formerly Receptive)