Compare CallHippo and KrispCall 
At a Glance
Market Segments
Small-Business (76.2% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
$16.00
$15.00 1 per user Per Month
CallHippo
Star Rating
(338)4.4 out of 5
Market Segments
Small-Business (76.2% of reviews)
Entry-Level Pricing
$16.00
Browse all 3 pricing plansKrispCall
Star Rating
(172)4.6 out of 5
Market Segments
Small-Business (79.1% of reviews)
Entry-Level Pricing
$15.00 1 per user Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallHippo excels in its Call Routing feature, scoring 8.7, while KrispCall shines with a remarkable score of 9.8, indicating superior functionality in directing calls efficiently.
- Reviewers mention that CallHippo's Mobile Access is rated at 8.6, but KrispCall significantly outperforms it with a score of 9.5, highlighting its user-friendly mobile interface and accessibility.
- G2 users note that CallHippo's IVR system is rated at 8.3, whereas KrispCall impressively scores 9.7, suggesting a more advanced and customizable interactive voice response system.
- Users on G2 report that CallHippo's Web Chat feature is rated at 9.2, which is higher than KrispCall's 8.0, indicating that CallHippo may offer a more robust web chat experience for customer interactions.
- Reviewers mention that CallHippo's Call Monitoring feature is rated at 9.1, while KrispCall is slightly higher at 9.3, suggesting that both products provide effective monitoring tools, but KrispCall edges out in this area.
- Users say that CallHippo's Automated Attendants score is 8.1, while KrispCall's is 8.5, indicating that KrispCall may offer a more efficient automated response system for incoming calls.
Pricing
Entry-Level Pricing
CallHippo
Bronze
$16.00
For Startups (Up To 5 Users)
- Free Number
- Forward-to-device
- SMS
KrispCall
Essential
$15.00
1 per user Per Month
Recommended for Small Businesses, Startups & Freelancers
- Five user limit
- Global Phone Numbers
- Text Messages
Free Trial
CallHippo
Free Trial is available
KrispCall
No trial information availableRatings
Meets Requirements
8.7
256
8.9
152
Ease of Use
8.8
256
9.3
158
Ease of Setup
8.8
141
9.4
138
Ease of Admin
8.7
119
9.2
61
Quality of Support
8.9
262
9.4
148
Has the product been a good partner in doing business?
8.6
121
9.0
61
Product Direction (% positive)
7.9
225
8.5
152
Features by Category
Channels
8.8
57
|
Verified
9.2
65
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
48
|
Verified
8.9
66
Feature Not Available
8.0
48
Generative AI
8.6
11
Feature Not Available
Functions
9.1
35
|
Verified
8.6
52
8.9
35
|
Verified
Feature Not Available
8.9
35
|
Verified
8.5
51
Feature Not Available
8.4
52
8.7
35
|
Verified
8.5
62
8.9
34
|
Verified
8.7
68
Feature Not Available
7.7
22
8.9
34
|
Verified
8.4
47
Administrative
9.1
29
9.0
52
9.0
43
|
Verified
9.0
51
9.3
47
|
Verified
9.0
72
9.2
40
|
Verified
8.7
48
9.0
31
7.7
44
Platform
8.3
33
Feature Not Available
8.7
37
9.5
11
8.4
32
Feature Not Available
8.7
34
9.8
17
8.7
37
9.8
10
8.4
32
9.7
17
8.8
33
9.4
13
Generative AI
Feature Not Available
Feature Not Available
Workforce Management
9.1
37
9.3
15
9.1
40
9.1
9
Administrative
9.2
41
9.8
15
9.2
39
9.2
12
Phone Number Management
Not enough data
9.3
40
Not enough data
9.2
39
Not enough data
9.6
34
Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
9.4
32
Not enough data
9.6
35
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Call Routing
Not enough data
9.3
35
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.5
20
Not enough data
9.7
24
Not enough data
9.7
23
Basic Communication
8.7
105
|
Verified
9.5
75
Feature Not Available
Feature Not Available
8.2
79
9.3
64
Feature Not Available
Feature Not Available
8.2
69
|
Verified
Feature Not Available
8.5
71
|
Verified
8.9
43
Access
8.4
69
8.4
44
8.4
80
7.8
64
8.7
75
Feature Not Available
Advanced Features
8.3
69
|
Verified
Feature Not Available
8.1
71
|
Verified
8.4
42
8.7
94
|
Verified
9.4
78
Calling
Not enough data
9.0
41
Not enough data
Feature Not Available
Not enough data
9.5
31
Not enough data
9.5
36
Contacts
Not enough data
9.2
31
Not enough data
9.3
27
Not enough data
9.0
29
Insights
Not enough data
9.0
37
Not enough data
9.2
30
Not enough data
9.6
31
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
CallHippo and KrispCall are categorized as VoIP, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
CallHippo has no unique categories
KrispCall is categorized as Outbound Call Tracking and Inbound Call Tracking
Reviews
Reviewers' Company Size
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KrispCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.7%
Computer Software
8.4%
Marketing and Advertising
8.1%
Education Management
6.0%
Financial Services
3.3%
Other
58.4%
Information Technology and Services
16.9%
Outsourcing/Offshoring
9.3%
Marketing and Advertising
8.7%
Financial Services
5.2%
Consulting
4.7%
Other
55.2%
Most Helpful Reviews
CallHippo
Most Helpful Favorable Review
Saiprasad N.
Verified User in Information Technology and Services
Vast calling reach, Nice customer support
Most Helpful Critical Review
Nick M.
Verified User in Computer Software
Nothing that I can think of right now. I didn't use the service enough.
KrispCall
Most Helpful Favorable Review
Jeffrey C R.
Verified User in Apparel & Fashion
Krispcall integration with our crm Firmao has been smooth and efficient. Now we are able to perform all the task from it.
Most Helpful Critical Review
Ryan T.
Verified User in Computer Software
The integration with Pipedrive is not great and needs a lot of work. Calls do not automatically log against the deal
Saiprasad N.
Verified User in Information Technology and Services
Vast calling reach, Nice customer support
Jeffrey C R.
Verified User in Apparel & Fashion
Krispcall integration with our crm Firmao has been smooth and efficient. Now we are able to perform all the task from it.
Nick M.
Verified User in Computer Software
Nothing that I can think of right now. I didn't use the service enough.
Ryan T.
Verified User in Computer Software
The integration with Pipedrive is not great and needs a lot of work. Calls do not automatically log against the deal
Discussions
How can I get better prices from CallHippo?
5 comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
What is KrispCall used for?
1 comment
Official Response from KrispCall
KrispCall provides a cloud business phone system with features like virtual numbers, call routing, IVR menus, voicemail, SMS messaging, CRM integration,...Read more
KrispCall has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
