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Compare Buffer and Sprout Social

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At a Glance
Buffer
Buffer
Star Rating
(1,008)4.3 out of 5
Market Segments
Small-Business (70.8% of reviews)
Information
Entry-Level Pricing
Free
Browse all 4 pricing plans
Sprout Social
Sprout Social
Star Rating
(3,822)4.4 out of 5
Market Segments
Small-Business (46.2% of reviews)
Information
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Sprout Social excels in its Content Calendar feature, scoring 9.1, which allows for seamless scheduling and planning of posts, while Buffer's similar feature scores slightly higher at 9.2, indicating a more user-friendly experience.
  • Reviewers mention that Sprout Social's Social Analytics capabilities are robust, with a score of 8.7, particularly in Post Performance analysis, which is crucial for understanding engagement. In contrast, Buffer's analytics score lower at 7.9, suggesting less depth in this area.
  • G2 users highlight that Buffer offers a Free Entry Level Price, making it accessible for small businesses, while Sprout Social starts at $199.00, which may be a barrier for some users looking for budget-friendly options.
  • Users on G2 report that both platforms have strong Approval Workflows, but Sprout Social scores 8.1 compared to Buffer's 8.6, indicating that Buffer may provide a more streamlined process for content approval.
  • Reviewers say that Sprout Social's Quality of Support is rated at 8.7, which is slightly higher than Buffer's 8.5, suggesting that users may find more responsive and helpful customer service with Sprout Social.
  • Users report that while both platforms offer Social Engagement features, Sprout Social scores 8.6, indicating a strong focus on user interaction, whereas Buffer's score of 8.3 suggests it may not be as comprehensive in facilitating engagement strategies.
Featured Products
Pricing
Entry-Level Pricing
Buffer
Free
Free
Browse all 4 pricing plans
Sprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
Browse all 4 pricing plans
Free Trial
Buffer
Free Trial is available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
8.6
887
8.5
3,398
Ease of Use
9.2
892
8.8
3,431
Ease of Setup
9.2
311
8.7
2,012
Ease of Admin
9.1
307
8.8
1,588
Quality of Support
8.5
634
8.7
3,048
Has the product been a good partner in doing business?
8.8
267
8.8
1,552
Product Direction (% positive)
8.1
867
8.9
3,333
Features by Category
Social Media AnalyticsHide 11 FeaturesShow 11 Features
Not enough data
8.0
16,290
Social Analytics
Not enough data
7.9
1701
Not enough data
8.0
1884
Not enough data
8.8
2045
Not enough data
7.4
1368
Not enough data
7.4
1385
Not enough data
7.7
1140
Not enough data
7.4
1081
Reports & Dashboards
Not enough data
8.1
1899
Not enough data
8.7
1972
Not enough data
8.5
1815
Not enough data
Feature Not Available
Social Media ManagementHide 13 FeaturesShow 13 Features
8.6
3,448
8.4
20,418
Content & Collaboration
9.2
129
9.0
1684
8.7
112
8.0
1502
8.2
92
8.3
1543
8.6
93
8.1
1467
8.8
102
8.4
1570
8.5
86
Feature Not Available
Social Management
7.8
653
8.7
2667
9.3
774
8.9
2658
8.4
629
8.2
2317
8.4
680
8.6
2620
Feature Not Available
Feature Not Available
8.6
86
8.1
1398
8.5
12
7.7
992
Social Media Listening ToolsHide 10 FeaturesShow 10 Features
Not enough data
8.1
8,411
Monitoring & Listening
Not enough data
8.6
1376
Not enough data
7.1
920
Not enough data
8.3
680
Not enough data
8.1
665
Not enough data
7.9
642
Not enough data
8.1
669
Data Management & Analysis
Not enough data
7.6
686
Not enough data
8.7
1444
Not enough data
8.2
710
Not enough data
8.0
619
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
8.1
5,923
Generative AI
Not enough data
7.5
431
Not enough data
7.3
424
Process
Not enough data
8.6
996
Not enough data
8.2
795
Not enough data
7.9
562
Channels
Not enough data
Feature Not Available
Not enough data
9.0
1051
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.6
686
Not enough data
8.6
978
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Buffer
Buffer
Sprout Social
Sprout Social
Buffer and Sprout Social are categorized as Social Media Management
Unique Categories
Buffer
Buffer has no unique categories
Reviews
Reviewers' Company Size
Buffer
Buffer
Small-Business(50 or fewer emp.)
70.8%
Mid-Market(51-1000 emp.)
22.8%
Enterprise(> 1000 emp.)
6.4%
Sprout Social
Sprout Social
Small-Business(50 or fewer emp.)
46.2%
Mid-Market(51-1000 emp.)
37.1%
Enterprise(> 1000 emp.)
16.7%
Reviewers' Industry
Buffer
Buffer
Marketing and Advertising
23.1%
Computer Software
7.4%
Information Technology and Services
6.0%
Internet
5.3%
Non-Profit Organization Management
4.2%
Other
53.8%
Sprout Social
Sprout Social
Marketing and Advertising
21.4%
Non-Profit Organization Management
6.3%
Higher Education
4.8%
Information Technology and Services
3.7%
Financial Services
3.5%
Other
60.4%
Most Helpful Reviews
Buffer
Buffer
Most Helpful Favorable Review
Andrew M.
AM
Andrew M.
Verified User in Information Technology and Services

I think the integration with chrome plus the scheduling based on when my networks are most active is the bast aspect. With integration with platforms like tweriod and socialbro to determine what the best time to engage a network is, it's pretty much...

Most Helpful Critical Review
Kelly O.
KO
Kelly O.
Verified User in Marketing and Advertising

I don’t like how sometimes it is hard to control the way things appear across multiple social media platforms, notably posts with links.

Sprout Social
Sprout Social
Most Helpful Favorable Review
Stephany S.
SS
Stephany S.
Verified User in Gambling & Casinos

The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...

Most Helpful Critical Review
Mateusz P.
MP
Mateusz P.
Verified User in Sporting Goods

Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...

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Sprout Social
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Discussions
Buffer
Buffer Discussions
Can I have tabs open for multiple companies at a time?
4 comments
Michelle M.
MM
I have one Buffer account with multiple clients on that one account, so I just click on which platform/client I want to work on within that (so just one...Read more
Which platforms are next on the Buffer integration roadmap?
2 comments
Greissy P.
GP
Buffer has a new feature to offer: Shop Grid. It is a landing page made specifically for your Instagram profile, where you can direct people back to your...Read more
LinkedIn workarounds
2 comments
Evan D.
ED
When a data source like Facebook or LinkedIn removes an API (the way the data is shared from their warehouse to someone else’s, like Buffer’s, and the way...Read more
Sprout Social
Sprout Social Discussions
Is there a place of education for users?
6 comments
Eileen C.
EC
I'm sorry, but the text you provided is a URL, which does not contain any content in an unknown language for translation. If you have a specific text in an...Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 comments
Rachael S.
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is Sprout Social legit?
3 comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more