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Compare Brandwatch Social Media Management and Facelift Cloud 
At a Glance
Market Segments
Mid-Market (40.7% of reviews)
Mid-Market (52.6% of reviews)
Entry-Level Pricing
Contact Us
Starting at €1,199.00 Per Month
Brandwatch Social Media Management
Star Rating
(861)4.1 out of 5
Market Segments
Mid-Market (40.7% of reviews)
Entry-Level Pricing
Contact Us
Learn more about Brandwatch Social Media ManagementFacelift Cloud
Star Rating
(39)4.4 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Entry-Level Pricing
Starting at €1,199.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Brandwatch Social Media Management excels in its Social Engagement capabilities, scoring 8.3, while Facelift Cloud shines with a higher score of 8.9, indicating a more robust engagement feature set that users find more effective for interacting with their audience.
- Reviewers mention that Facelift Cloud's Content Calendar feature is particularly strong, achieving a score of 9.6, which is significantly higher than Brandwatch's 8.5. This suggests that Facelift Cloud offers a more intuitive and comprehensive planning tool for managing social media content.
- G2 users highlight the superior Quality of Support from Facelift Cloud, with a score of 9.0 compared to Brandwatch's 8.7. This indicates that users feel more supported and satisfied with the assistance they receive from Facelift Cloud's customer service team.
- Users on G2 report that Brandwatch's Competitor Analysis feature is less effective, scoring only 7.2, while Facelift Cloud's similar feature scores 8.6, suggesting that Facelift Cloud provides more insightful and actionable competitive insights.
- Reviewers say that Facelift Cloud's Approval Workflows feature, scoring 9.2, is more efficient than Brandwatch's 7.9, indicating that users find it easier to manage content approvals and streamline their processes with Facelift Cloud.
- Users report that Brandwatch's Sentiment Analysis feature, with a score of 7.2, is less reliable compared to Facelift Cloud's 6.7, suggesting that users may find Facelift Cloud's sentiment tracking to be less effective in gauging audience reactions.
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Pricing
Entry-Level Pricing
Brandwatch Social Media Management
Full Suite
Contact Us
All-in-one social media management platform including everything you need to discover, attract and engage customers on social, across teams and regions. Perfect for larger teams collaborating on social.
- Manage all your social media channels in one place
- Collaborate on content creation with one social calendar, including both organic and paid posts
- Engage with your community in one centralized social CRM
Facelift Cloud
Professional
Starting at €1,199.00
Per Month
For teams who want to approach and improve their social media management professionally.
- Schedule posts
- Reply to comments
- Analyze results
Free Trial
Brandwatch Social Media Management
No trial information availableFacelift Cloud
Free Trial is available
Ratings
Meets Requirements
8.1
732
8.6
33
Ease of Use
8.4
736
8.6
33
Ease of Setup
8.3
463
8.3
20
Ease of Admin
8.5
454
8.5
16
Quality of Support
8.8
696
9.0
33
Has the product been a good partner in doing business?
8.6
444
9.2
16
Product Direction (% positive)
8.5
720
9.6
33
Features by Category
Social Analytics
7.2
288
8.7(won by 1.5)
13
7.5
340
8.7(won by 1.2)
13
8.1
366
8.8(won by 0.7)
14
7.1
229
8.3(won by 1.2)
11
7.0(won by default)
232
Feature Not Available
7.4
85
9.0(won by 1.6)
5
7.2
89
8.7(won by 1.5)
5
Reports & Dashboards
7.4
356
8.5(won by 1.1)
14
7.6
358
7.8(won by 0.2)
13
8.2
351
8.5(won by 0.3)
13
6.9
81
9.0(won by 2.1)
5
Content & Collaboration
8.5
204
9.7
10
7.6
187
9.3
9
7.6
179
9.3
9
7.9
189
9.3
9
8.2
193
9.6
9
8.0
130
8.5
8
Social Management
7.7
505
8.1
24
8.4
538
9.2
21
7.9
465
8.7
19
8.3
536
9.0
21
6.8
331
7.9
15
7.3
123
8.7
9
6.8
58
7.6
7
Platform Interoperability
Not enough data
Not enough data
Social Functionality
Not enough data
9.1
9
Campaign Management
Not enough data
8.3
8
Not enough data
Feature Not Available
Not enough data
8.3
9
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Feature Not Available
Not enough data
9.2
6
Not enough data
9.0
7
Not enough data
8.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
9.2
8
Not enough data
9.5
7
Not enough data
8.3
7
Not enough data
9.0
5
Platform
Not enough data
7.5
6
Not enough data
7.7
8
Not enough data
9.0
7
Not enough data
8.5
8
Not enough data
8.6
6
Not enough data
7.4
7
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring & Listening
7.8
389
8.1
12
6.8
297
7.8
10
8.2
82
Not enough data
8.1
75
Not enough data
7.8
73
Not enough data
7.5
72
Not enough data
Data Management & Analysis
7.2
348
7.0
11
7.7
399
7.2
13
7.6
77
Not enough data
7.4
75
Not enough data
Categories
Categories
Shared Categories
Brandwatch Social Media Management and Facelift Cloud are categorized as Social Media Management, Social Media Analytics, Social Media Listening Tools, and Social Media Suites
Unique Categories
Brandwatch Social Media Management has no unique categories
Facelift Cloud is categorized as Social Media Advertising
Reviews
Reviewers' Company Size
Brandwatch Social Media Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Facelift Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.4%
Higher Education
5.4%
Automotive
4.5%
Non-Profit Organization Management
3.8%
Retail
3.3%
Other
62.5%
Marketing and Advertising
15.8%
Consumer Services
7.9%
Telecommunications
5.3%
Retail
5.3%
Medical Practice
5.3%
Other
60.5%
Most Helpful Reviews
Brandwatch Social Media Management
Most Helpful Favorable Review
Emma S.
Verified User in Food & Beverages
I love that I can pull posts from all of our business pages into on feed, so I can always see what is going on. I also love the listen feature and the ability to see what people are saying about our brand. It is easy to schedule posts and see when they will...
Most Helpful Critical Review
Verified User in Public Relations and Communications
There are certain aspects of the platform that are not as user friendly as they could be. Additionally, there are occasionally glitches in the software that require the user to clear their cookies. This is frustrating is the user has multiple passwords...
Facelift Cloud
Most Helpful Favorable Review
Stefano C.
Verified User in Telecommunications
This tool has 11 modules and it's pretty useful and it's intuitive. Social benchmarking and competition are great
Most Helpful Critical Review
Verified User in Marketing and Advertising
I can't say I really disliked anything about this product. Nothing really bothered me. I was a brand new user so I was learning but it was for a job I did not stay long at so it is hard to say what I dislike about this product.
Emma S.
Verified User in Food & Beverages
I love that I can pull posts from all of our business pages into on feed, so I can always see what is going on. I also love the listen feature and the ability to see what people are saying about our brand. It is easy to schedule posts and see when they will...
Stefano C.
Verified User in Telecommunications
This tool has 11 modules and it's pretty useful and it's intuitive. Social benchmarking and competition are great
Verified User in Public Relations and Communications
There are certain aspects of the platform that are not as user friendly as they could be. Additionally, there are occasionally glitches in the software that require the user to clear their cookies. This is frustrating is the user has multiple passwords...
Verified User in Marketing and Advertising
I can't say I really disliked anything about this product. Nothing really bothered me. I was a brand new user so I was learning but it was for a job I did not stay long at so it is hard to say what I dislike about this product.
Alternatives
Discussions
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To my knowledge, Falcon has indeed been utilized by some operators in the industry. As an avid gamer myself, I've spent quite a bit of time at...Read more
How is Falcon implemented?
3 comments
Official Response from Brandwatch Social Media Management
Falcon is a SaaS platform, all you need to do is log in, connect your channels and you're ready to use the platform. No software or complex installation is...Read more
What is Falcon io?
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It allows user to manage social media accounts all at one place. Read more
Is Facelift Cloud GDPR compliant?
1 comment
Official Response from Facelift Cloud
Thanks to our Germany-based servers and our banking security standards, Facelift and Facelift Cloud have always been and always will be GDPR and data...Read more
Facelift Cloud has no more discussions with answers
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