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At a Glance
Brandwatch Consumer Intelligence
Brandwatch Consumer Intelligence
Star Rating
(622)4.4 out of 5
Market Segments
Enterprise (35.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Brandwatch Consumer Intelligence
Mention
Mention
Star Rating
(439)4.3 out of 5
Market Segments
Small-Business (63.2% of reviews)
Information
Entry-Level Pricing
$41.00 Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Brandwatch Consumer Intelligence excels in Brand Monitoring with a score of 8.7, while Mention shines in Brand Monitoring with a higher score of 9.0, indicating that Mention may provide more comprehensive insights into brand performance.
  • Reviewers mention that Brandwatch's Trend Analysis feature is rated at 8.4, which is significantly higher than Mention's score of 6.7, suggesting that Brandwatch offers better capabilities for identifying and analyzing trends over time.
  • G2 users highlight that Brandwatch's Social Measurement is rated at 8.5, while Mention's is slightly lower at 8.2, indicating that Brandwatch may provide more robust metrics for evaluating social media performance.
  • Users on G2 report that Brandwatch's Sentiment Analysis feature has a score of 7.1, which is lower than Mention's 7.6, suggesting that Mention may offer more accurate sentiment tracking capabilities.
  • Reviewers say that Brandwatch's Content Calendar feature is rated at 8.0, while Mention does not have a comparable feature, indicating that Brandwatch may be more suitable for users looking for content planning tools.
  • Users report that Brandwatch's AI capabilities score 7.1, which is lower than Mention's offerings, suggesting that Mention may have more advanced AI features for data analysis and insights generation.
Featured Products
Pricing
Entry-Level Pricing
Brandwatch Consumer Intelligence
No pricing available
Mention
Solo
$41.00
Per Month
Browse all 4 pricing plans
Free Trial
Brandwatch Consumer Intelligence
No trial information available
Mention
Free Trial is available
Ratings
Meets Requirements
8.5
500
8.4
383
Ease of Use
8.2
502
8.8
387
Ease of Setup
7.9
309
8.8
168
Ease of Admin
8.3
293
8.7
165
Quality of Support
8.6
476
8.5
288
Has the product been a good partner in doing business?
8.8
290
8.5
152
Product Direction (% positive)
9.1
477
8.0
379
Features by Category
Social Media AnalyticsHide 11 FeaturesShow 11 Features
7.7
1,858
Not enough data
Social Analytics
8.5
213
Not enough data
7.6
200
Not enough data
7.7
208
Not enough data
6.7
128
Not enough data
6.9
147
Not enough data
8.0
124
Not enough data
7.3
136
Not enough data
Reports & Dashboards
8.0
212
Not enough data
8.1
216
Not enough data
8.3
193
Not enough data
7.2
81
Not enough data
Social Media ManagementHide 13 FeaturesShow 13 Features
Not enough data
7.9
106
Content & Collaboration
Not enough data
8.0
11
Not enough data
Not enough data
Not enough data
8.0
11
Not enough data
Not enough data
Not enough data
7.7
11
Not enough data
7.1
7
Social Management
Not enough data
8.4
22
Not enough data
7.8
22
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
8.0
967
8.6
126
Media Channels
6.9
80
8.6
14
6.6
78
Feature Not Available
8.6
107
8.9
15
Geographic Coverage
7.8
93
9.0
14
8.2
98
8.9
14
8.3
92
8.5
13
Reporting
8.5
110
8.7
15
8.3
102
8.2
15
7.8
97
8.5
13
8.9
110
7.9
13
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Audience Intelligence PlatformsHide 11 FeaturesShow 11 Features
7.9
936
Not enough data
Audiences
8.4
102
Not enough data
7.8
89
Not enough data
6.7
71
Not enough data
7.7
84
Not enough data
Data Analysis
7.8
78
Not enough data
8.9
104
Not enough data
8.7
100
Not enough data
8.8
100
Not enough data
Administration
7.3
62
Not enough data
6.8
58
Not enough data
8.3
88
Not enough data
Social Media Listening ToolsHide 10 FeaturesShow 10 Features
8.2
2,118
8.0
999
Monitoring & Listening
8.5
321
8.2
255
7.6
301
7.8
239
8.7
151
9.0
10
8.6
149
8.3
10
8.6
152
6.7
8
8.4
144
6.7
6
Data Management & Analysis
7.1
323
7.6
224
8.2
316
8.3
230
8.1
123
8.8
10
8.3
138
8.3
7
8.1
354
Not enough data
Brand Signals
8.2
67
Not enough data
7.1
66
Not enough data
8.5
69
Not enough data
Brand Analytics
8.4
77
Not enough data
8.3
75
Not enough data
Marketing Account IntelligenceHide 13 FeaturesShow 13 Features
7.9
616
Not enough data
Lead Intelligence
8.8
72
Not enough data
8.3
64
Not enough data
7.9
61
Not enough data
Lead Management
8.4
62
Not enough data
7.5
52
Not enough data
7.9
53
Not enough data
Marketing Campaigns
7.6
54
Not enough data
6.9
43
Not enough data
7.6
50
Not enough data
7.7
48
Not enough data
8.3
57
Not enough data
Data Availability - Marketing Account Intelligence
Not enough data
Not enough data
Data Accuracy - Marketing Account Intelligence
Not enough data
Not enough data
Categories
Categories
Shared Categories
Brandwatch Consumer Intelligence
Brandwatch Consumer Intelligence
Mention
Mention
Brandwatch Consumer Intelligence and Mention are categorized as Media Monitoring and Social Media Listening Tools
Unique Categories
Mention
Mention is categorized as Social Media Management
Reviews
Reviewers' Company Size
Brandwatch Consumer Intelligence
Brandwatch Consumer Intelligence
Small-Business(50 or fewer emp.)
30.3%
Mid-Market(51-1000 emp.)
33.9%
Enterprise(> 1000 emp.)
35.8%
Mention
Mention
Small-Business(50 or fewer emp.)
63.2%
Mid-Market(51-1000 emp.)
27.6%
Enterprise(> 1000 emp.)
9.2%
Reviewers' Industry
Brandwatch Consumer Intelligence
Brandwatch Consumer Intelligence
Marketing and Advertising
30.9%
Public Relations and Communications
7.8%
Market Research
7.2%
Information Technology and Services
5.7%
Management Consulting
2.7%
Other
45.8%
Mention
Mention
Marketing and Advertising
10.9%
Internet
10.4%
Information Technology and Services
7.4%
Computer Software
5.8%
Public Relations and Communications
4.2%
Other
61.4%
Most Helpful Reviews
Brandwatch Consumer Intelligence
Brandwatch Consumer Intelligence
Most Helpful Favorable Review
Benjamin D.
BD
Benjamin D.
Verified User in Marketing and Advertising

As a strategist, the ability to "train" the tool to recognize sentiment and filter out spam makes Forsight an automatic leader in the social listening category. Another thing that Crimson Hexagon does well is present conversations in a very visually...

Most Helpful Critical Review
John C.
JC
John C.
Verified User in Marketing and Advertising

data quality is often lacking, Blogs especially have ridiculous amounts of spam. Without paying for firehose Twitter data is incomplete on large topics, other tools such as Sysomos have this as standard. exporting large data sets is very difficult and...

Mention
Mention
Most Helpful Favorable Review
Orlando .
O
Orlando .
Verified User in Information Technology and Services

The product itself is just really well designed, it allows me to track everything that I need, whether it is a unique term, my username on a particular social network, a common hashtag or a company. It allows me to understand the mood behind each "alert" -...

Most Helpful Critical Review
Bart H.
BH
Bart H.
Verified User in Online Media

I used to have a great relationship with Mention because they did what I expected. Then the results started lacking, close to 90% of previous results. They kept telling me they were working on their end to fix the problem. Nothing! I then said I was...

Alternatives
Brandwatch Consumer Intelligence
Brandwatch Consumer Intelligence Alternatives
Meltwater
Meltwater
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CisionOne
CisionOne
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Quid
Quid
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Sprinklr Insights
Sprinklr Insights
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Mention
Mention Alternatives
Meltwater
Meltwater
Add Meltwater
Hootsuite
Hootsuite
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Sprout Social
Sprout Social
Add Sprout Social
CisionOne
CisionOne
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Discussions
Brandwatch Consumer Intelligence
Brandwatch Consumer Intelligence Discussions
What is the difference between a mention and a query that is referenced in the Brandwatch pricing?
4 comments
Diego V.
DV
a mention is a single tweet, comment, retweet and so in any site. a query is a string of keywords that you can use to search for mentions. In...Read more
Is there any possibility for Brandwatch to gather data from the number of likes?
3 comments
zain h.
ZH
Thank you for your help it helped me a lot in solving my issue https://thenewsaddicts.com/15-best-universities-in-europe/Read more
What is brandwatch used for?
2 comments
Ranjeet .
R
Brandwatch is primarily used for Social Listening & Analytics with the help of brand, competitors and industry specific keywords.Read more
Mention
Mention Discussions
Do you offer a free trial?
1 comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 comment
Benjamin d.
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Monty the Mongoose crying
Mention has no more discussions with answers