Compare Brand24 and Unamo Social Media 
At a Glance
Market Segments
Small-Business (66.6% of reviews)
Small-Business (58.3% of reviews)
Entry-Level Pricing
$149.00 Per Month
No pricing available
Brand24
Star Rating
(294)4.6 out of 5
Market Segments
Small-Business (66.6% of reviews)
Entry-Level Pricing
$149.00 Per Month
Free Trial is available
Browse all 4 pricing plansUnamo Social Media
Star Rating
(12)4.2 out of 5
Market Segments
Small-Business (58.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Unamo Social MediaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Brand24 excels in Quality of Support with a score of 9.5, while Unamo Social Media falls behind at 8.3. Reviewers mention that Brand24's support team is responsive and helpful, making it easier for users to resolve issues quickly.
- Reviewers mention that Brand24 offers superior Brand Monitoring capabilities, scoring 9.3 compared to Unamo's 7.3. Users say that Brand24 provides comprehensive insights into brand mentions across various platforms, which is crucial for reputation management.
- G2 users highlight Brand24's Ease of Use with a score of 9.2, while Unamo Social Media scores 8.0. Users report that Brand24's interface is intuitive and user-friendly, making it accessible for small businesses without extensive training.
- Users on G2 note that Brand24's Trend Analysis feature is particularly strong, scoring 8.6, while Unamo's score of 5.3 indicates a significant gap. Reviewers mention that Brand24 effectively identifies emerging trends, helping businesses stay ahead of the curve.
- Reviewers mention that Unamo Social Media shines in Sentiment Analysis, scoring 8.9 compared to Brand24's 7.9. Users say that Unamo provides more nuanced insights into audience sentiment, which is valuable for tailoring marketing strategies.
- Users report that Brand24's Report Customizability is a standout feature with a score of 8.4, while Unamo lacks in this area. Reviewers mention that Brand24 allows for extensive customization of reports, enabling businesses to focus on metrics that matter most to them.
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Social Media Listening Tools
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Pricing
Entry-Level Pricing
Brand24
Individual
$149.00
Per Month
For tracking a small brand.
- 3 keywords, 1 user
- 2K mentions / mo
- Basic AI features
Unamo Social Media
No pricing availableFree Trial
Brand24
Free Trial is available
Unamo Social Media
Free Trial is available
Ratings
Meets Requirements
8.9
272
8.2
11
Ease of Use
9.2
277
8.0
11
Ease of Setup
8.8
152
Not enough data
Ease of Admin
8.9
148
Not enough data
Quality of Support
9.5
255
8.3
10
Has the product been a good partner in doing business?
9.3
140
Not enough data
Product Direction (% positive)
9.1
275
7.9
11
Features by Category
Social Analytics
8.8(won by default)
106
Not enough data
8.7(won by default)
106
Not enough data
8.9(won by default)
110
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
96
Not enough data
9.0(won by default)
38
Not enough data
8.6(won by default)
36
Not enough data
Reports & Dashboards
8.4(won by default)
107
Not enough data
9.0(won by default)
110
Not enough data
9.0(won by default)
47
Not enough data
8.5(won by default)
36
Not enough data
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
72
Not enough data
Geographic Coverage
8.3
67
Not enough data
8.7
68
Not enough data
8.9
63
Not enough data
Reporting
8.7
71
Not enough data
8.7
72
Not enough data
8.8
64
Not enough data
9.2
69
Not enough data
Generative AI
Feature Not Available
Not enough data
8.3
38
Not enough data
Monitoring & Listening
8.7
200
8.5
11
8.4
197
7.5
10
9.3
63
7.3
5
8.9
64
7.3
5
8.6
60
5.3
5
8.5
58
7.0
5
Data Management & Analysis
7.9
199
8.9
11
8.7
197
9.2
11
9.0
59
7.3
5
8.5
54
6.3
5
Categories
Categories
Shared Categories
Brand24 and Unamo Social Media are categorized as Social Media Listening Tools
Unique Categories
Brand24 is categorized as Media Monitoring and Social Media Analytics
Unamo Social Media has no unique categories
Reviews
Reviewers' Company Size
Brand24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unamo Social Media
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.2%
Information Technology and Services
8.9%
Internet
8.2%
Computer Software
7.5%
Public Relations and Communications
3.8%
Other
48.5%
Marketing and Advertising
25.0%
Internet
16.7%
Computer Software
16.7%
Public Relations and Communications
8.3%
Media Production
8.3%
Other
25.0%
Most Helpful Reviews
Brand24
Most Helpful Favorable Review
Jakub R.
Verified User in E-Learning
Ease of use It improves our other activities - e.g. controlling the reach of our campaigns
Most Helpful Critical Review
Verified User in Alternative Medicine
It isn't very helpful when it comes to monitoring talk on private groups, Reddit boards, Instagram, stories, etc.
Unamo Social Media
Most Helpful Favorable Review
Daniela G.
Verified User in Media Production
It is through Unamo Social Media that it has been seamless to track and manage social media interactions that makes it straightforward to implement effective marketing strategies.
Most Helpful Critical Review
Danel E.
Verified User in Health, Wellness and Fitness
Unamo Social Media falls short in providing analytics and reporting features limiting insights and hindering the measurement of social media campaign impact. The user interface also lacks intuitiveness making it difficult to efficiently navigate and utilize...
Jakub R.
Verified User in E-Learning
Ease of use It improves our other activities - e.g. controlling the reach of our campaigns
Daniela G.
Verified User in Media Production
It is through Unamo Social Media that it has been seamless to track and manage social media interactions that makes it straightforward to implement effective marketing strategies.
Verified User in Alternative Medicine
It isn't very helpful when it comes to monitoring talk on private groups, Reddit boards, Instagram, stories, etc.
Danel E.
Verified User in Health, Wellness and Fitness
Unamo Social Media falls short in providing analytics and reporting features limiting insights and hindering the measurement of social media campaign impact. The user interface also lacks intuitiveness making it difficult to efficiently navigate and utilize...
Alternatives
Discussions
What is Brand24 tool used for?
1 comment
Official Response from Brand24
Keep your online reputation safe — Follow positive comments from brand ambassadors and reply to dissatisfied customers before the story overtakes...Read more
Who will benefit from using Brand24 tool?
1 comment
Official Response from Brand24
Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for...Read more
What are the key differentiators of Brand24 from the competition?
1 comment
Official Response from Brand24
Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than...Read more
Unamo Social Media has no discussions with answers
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