Compare Brand24 and CisionOne 
At a Glance
Market Segments
Small-Business (66.6% of reviews)
Small-Business (44.1% of reviews)
Entry-Level Pricing
$199.00 Per Month
No pricing available
Brand24
Star Rating
(294)4.6 out of 5
Market Segments
Small-Business (66.6% of reviews)
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 4 pricing plansCisionOne
Star Rating
(1,167)4.0 out of 5
Market Segments
Small-Business (44.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CisionOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CisionOne's Media Database scores a 7.5, which is lower than Brand24's impressive 8.9. Reviewers mention that Brand24 offers a more extensive and user-friendly media database, making it easier to find relevant contacts.
- Reviewers mention that Brand24 excels in Social Measurement with a score of 8.7 compared to CisionOne's 7.1. Users say that Brand24 provides more comprehensive analytics and insights into social media performance, which is crucial for effective marketing strategies.
- G2 users highlight that Brand24's Quality of Support is rated at 9.5, significantly higher than CisionOne's 8.1. Users report that Brand24's customer service is responsive and helpful, enhancing the overall user experience.
- Users on G2 note that CisionOne's Campaign Management feature scores a low 6.5, while Brand24 shines with a score of 8.4. Reviewers mention that Brand24's tools for managing campaigns are more intuitive and effective, leading to better results.
- Reviewers say that Brand24's Reporting and Dashboards feature is rated at 9.2, outperforming CisionOne's 8.4. Users report that Brand24 offers customizable reports that are easy to generate and interpret, which is essential for tracking performance metrics.
- Users report that CisionOne's Ease of Use is rated at 7.6, while Brand24 boasts a higher score of 9.2. Reviewers mention that Brand24's interface is more user-friendly, making it easier for teams to adopt and utilize the software effectively.
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Pricing
Entry-Level Pricing
Brand24
Individual
$199.00
Per Month
For tracking a small brand.
- 3 keywords, 1 user
- 2K mentions / mo
- Basic AI features
CisionOne
No pricing availableFree Trial
Brand24
Free Trial is available
CisionOne
No trial information availableRatings
Meets Requirements
8.9
272
7.9
1,054
Ease of Use
9.2
277
7.6
1,057
Ease of Setup
8.8
152
7.8
387
Ease of Admin
8.9
148
8.0
352
Quality of Support
9.5
255
8.1
935
Has the product been a good partner in doing business?
9.3
140
8.3
368
Product Direction (% positive)
9.1
275
6.9
1,035
Features by Category
Social Analytics
8.8(won by 1.6)
106
7.2
45
8.7(won by 1.3)
106
7.4
50
8.9(won by 1.4)
110
7.5
52
Feature Not Available
Feature Not Available
8.4(won by 0.5)
96
7.9
23
9.0(won by default)
38
Not enough data
8.6(won by default)
36
Not enough data
Reports & Dashboards
8.4(won by 1.3)
107
7.1
48
9.0(won by 1.3)
110
7.7
48
9.0(won by 1.4)
47
7.6
47
8.5(won by default)
36
Not enough data
Contact Management
Not enough data
7.5
12
Not enough data
7.1
11
Not enough data
6.7
10
Not enough data
7.2
12
PR Management
Not enough data
7.2
12
Not enough data
6.5
10
Not enough data
7.3
11
Not enough data
7.9
12
Workflow Automation
Not enough data
Feature Not Available
Not enough data
6.3
10
Not enough data
7.2
9
Not enough data
Feature Not Available
Media Channels
Feature Not Available
7.0
49
Feature Not Available
7.3
52
9.1
72
8.3
58
Geographic Coverage
8.3
67
7.8
54
8.7
68
8.1
56
8.9
63
7.7
44
Reporting
8.7
71
8.1
56
8.7
72
8.2
50
8.8
64
8.2
52
9.2
69
8.4
53
Generative AI
Feature Not Available
Feature Not Available
8.3
38
Feature Not Available
Monitoring & Listening
8.7
200
7.1
57
8.4
197
6.9
46
9.3
63
Not enough data
8.9
64
Not enough data
8.6
60
Not enough data
8.5
58
Not enough data
Data Management & Analysis
7.9
199
6.0
53
8.7
197
6.5
57
9.0
59
Not enough data
8.5
54
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Database
Not enough data
8.0
294
Not enough data
7.7
226
Not enough data
7.4
195
Outreach
Not enough data
7.8
226
Not enough data
7.3
137
Not enough data
6.7
123
Reporting
Not enough data
7.5
215
Not enough data
Feature Not Available
Not enough data
7.3
168
User Rights/Roles
Not enough data
Feature Not Available
Not enough data
7.3
144
Categories
Categories
Shared Categories
Brand24 and CisionOne are categorized as Media Monitoring, Social Media Analytics, and Social Media Listening Tools
Unique Categories
Brand24 has no unique categories
Reviews
Reviewers' Company Size
Brand24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.2%
Information Technology and Services
8.9%
Internet
8.2%
Computer Software
7.5%
Public Relations and Communications
3.8%
Other
48.5%
Public Relations and Communications
37.5%
Marketing and Advertising
10.1%
Non-Profit Organization Management
4.2%
Higher Education
3.8%
Computer Software
3.0%
Other
41.4%
Most Helpful Reviews
Brand24
Most Helpful Favorable Review
Jakub R.
Verified User in E-Learning
Ease of use It improves our other activities - e.g. controlling the reach of our campaigns
Most Helpful Critical Review
Verified User in Entertainment
Some posts not relevant that's the only dislike
CisionOne
Most Helpful Favorable Review
Brandie A.
Verified User in Management Consulting
I started using viralheat back when they had a free version available online. I was using it for basic publishing, and keeping my customer base/followers (I run a small consulting company) informed and engaged. The product was fast, extremely easy to use,...
Most Helpful Critical Review
Claire C.
Verified User in Computer Software
Database is not up-to-date. Menus are lengthy and search offers you to specify criteria that it seems to not actually have data for, not to mention that you don't even know what some of them refer to. For example, when I export a list of coverage there are...
Jakub R.
Verified User in E-Learning
Ease of use It improves our other activities - e.g. controlling the reach of our campaigns
Brandie A.
Verified User in Management Consulting
I started using viralheat back when they had a free version available online. I was using it for basic publishing, and keeping my customer base/followers (I run a small consulting company) informed and engaged. The product was fast, extremely easy to use,...
Verified User in Entertainment
Some posts not relevant that's the only dislike
Claire C.
Verified User in Computer Software
Database is not up-to-date. Menus are lengthy and search offers you to specify criteria that it seems to not actually have data for, not to mention that you don't even know what some of them refer to. For example, when I export a list of coverage there are...
Alternatives
Discussions
What is Brand24 tool used for?
1 comment
Official Response from Brand24
Keep your online reputation safe — Follow positive comments from brand ambassadors and reply to dissatisfied customers before the story overtakes...Read more
Who will benefit from using Brand24 tool?
1 comment
Official Response from Brand24
Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for...Read more
What are the key differentiators of Brand24 from the competition?
1 comment
Official Response from Brand24
Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than...Read more
Do you think the addition of a checkbox or bulleted list
2 comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 comment
Official Response from CisionOne
The text appears to be a list of language options or regional language variations. Here's the translation:
- US English
- UK English
- Canadian English
-...Read more
Cision Help Center/Knowledge Base
1 comment
Official Response from CisionOne
For additional information regarding the platform.Read more
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