Compare Bloomfire and Seismic Knowledge 
At a Glance
Market Segments
Mid-Market (51.1% of reviews)
Mid-Market (64.6% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
No pricing available
Bloomfire
Star Rating
(451)4.6 out of 5
Market Segments
Mid-Market (51.1% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansSeismic Knowledge
Star Rating
(102)4.3 out of 5
Market Segments
Mid-Market (64.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Seismic KnowledgeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bloomfire excels in Ease of Use with a score of 9.1, while Seismic Knowledge follows closely with 8.9. Reviewers mention that Bloomfire's intuitive interface makes it easier for teams to adopt and utilize the platform effectively.
- Reviewers mention that Bloomfire's Knowledge Base feature scores 9.2, significantly higher than Seismic Knowledge's 8.5. Users appreciate Bloomfire's comprehensive and user-friendly knowledge base, which facilitates better information retrieval.
- G2 users highlight Bloomfire's superior Content Discovery capabilities, particularly in Advanced Search with a score of 8.9 compared to Seismic's 8.5. Users say that Bloomfire's search functionality allows for more efficient content retrieval, enhancing productivity.
- Users on G2 report that Bloomfire's Quality of Support is rated at 9.1, while Seismic Knowledge has a score of 8.8. Reviewers mention that Bloomfire's support team is responsive and helpful, which is crucial for organizations needing timely assistance.
- Reviewers mention that Bloomfire shines in Single Sign-On (SSO) with a score of 9.5, compared to Seismic Knowledge's 8.7. Users appreciate the seamless login experience that Bloomfire provides, which enhances security and user convenience.
- Users report that Bloomfire's Data Centralization capabilities are robust, although specific scores were not provided. Reviewers mention that the platform effectively consolidates information, making it easier for teams to access and manage knowledge.
Featured Products
Sponsored
Alhena AI
(34)
Customer Self-Service
Visit Website
Sponsored
Helpjuice
(157)
Customer Self-Service
Visit Website
Sponsored
Axero
(67)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
Seismic Knowledge
No pricing availableFree Trial
Bloomfire
No trial information availableSeismic Knowledge
Free Trial is available
Ratings
Meets Requirements
9.0
373
8.5
84
Ease of Use
9.1
376
8.9
84
Ease of Setup
8.7
145
9.3
25
Ease of Admin
8.9
141
8.1
25
Quality of Support
9.1
288
8.8
68
Has the product been a good partner in doing business?
9.1
130
9.4
21
Product Direction (% positive)
8.3
360
9.1
78
Features by Category
Content Management
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
47
7.9
8
9.3
48
8.7
10
8.8
46
8.1
7
Knowledge Management
9.2
75
8.5
10
9.2
59
6.7
7
8.9
58
7.7
8
Compliance
9.1
50
8.7
9
8.8
47
8.0
5
9.0
45
Feature Not Available
8.7
43
8.7
5
Customer Support
8.9
75
8.5
13
8.8
64
8.5
9
8.6
55
Feature Not Available
Data Security
8.9
41
9.0
5
8.8
43
9.2
6
9.2
46
8.6
6
8.8
47
8.3
5
Administration
8.5
53
9.3
5
8.9
60
8.1
7
9.0
67
9.3
9
Generative AI
9.2
8
Feature Not Available
Account Options
9.5
80
8.7
10
9.0
53
7.8
9
9.2
59
7.9
8
9.3
67
8.3
9
9.4
83
Feature Not Available
9.7
76
8.8
10
Q&A Tools
9.4
85
9.2
11
9.5
91
9.1
9
9.4
91
9.2
11
Feature Not Available
8.8
11
9.4
56
8.6
12
9.3
17
Not enough data
9.6
15
Not enough data
9.4
17
Not enough data
9.4
17
Not enough data
Knowledge Pages
9.1
64
Not enough data
9.1
81
Not enough data
9.2
95
Not enough data
9.0
70
Not enough data
8.7
52
Not enough data
7.1
29
Not enough data
8.3
31
Not enough data
Knowledge Dissemination
9.1
70
Not enough data
9.1
78
Not enough data
9.5
88
Not enough data
9.2
85
Not enough data
8.9
38
Not enough data
8.6
29
Not enough data
9.0
34
Not enough data
8.1
26
Not enough data
8.5
31
Not enough data
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
8.3
11
Not enough data
8.0
11
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire and Seismic Knowledge are categorized as Q&A Platforms and Contact Center Knowledge Base
Unique Categories
Bloomfire is categorized as Insight Engines and Knowledge Base
Seismic Knowledge is categorized as Productivity Bots and Customer Self-Service
Reviews
Reviewers' Company Size
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Seismic Knowledge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.4%
Information Technology and Services
8.9%
Marketing and Advertising
5.7%
Insurance
5.7%
Education Management
4.4%
Other
65.8%
Computer Software
20.2%
Financial Services
18.2%
Information Technology and Services
7.1%
Education Management
5.1%
Non-Profit Organization Management
4.0%
Other
45.5%
Most Helpful Reviews
Bloomfire
Most Helpful Favorable Review
Jess V.
Verified User in Marketing and Advertising
Bloomfire is so simple and clean - it's easy for users to figure out and it's easy for admin to set up and maintain. The company has their sales, onboarding, and support processes dialed - when you send a support ticket, you get an answer promptly, and...
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
The speed of the website; it's often slow to load.
Seismic Knowledge
Most Helpful Favorable Review
Néstor Ramón E.
Verified User in Education Management
It's like having your own assistant, Obie is able to help you with many tasks with natural interactions, it's a very seamless interaction. I love the way that you can increase that Knowlege Base for your Obie assitant, it's like when a child ask for...
Most Helpful Critical Review
Verified User in Computer Software
Connecting the multiple knowledge bases took a bit of an understanding and looking around. not obvious.
Jess V.
Verified User in Marketing and Advertising
Bloomfire is so simple and clean - it's easy for users to figure out and it's easy for admin to set up and maintain. The company has their sales, onboarding, and support processes dialed - when you send a support ticket, you get an answer promptly, and...
Néstor Ramón E.
Verified User in Education Management
It's like having your own assistant, Obie is able to help you with many tasks with natural interactions, it's a very seamless interaction. I love the way that you can increase that Knowlege Base for your Obie assitant, it's like when a child ask for...
Verified User in Non-Profit Organization Management
The speed of the website; it's often slow to load.
Verified User in Computer Software
Connecting the multiple knowledge bases took a bit of an understanding and looking around. not obvious.
Alternatives
Discussions
Is there a mobile version?
11 comments
DA
I'm sorry, I can't assist with that.Read more
Is Bloomfire mobile-friendly?
1 comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
Can I customize my Bloomfire community?
1 comment
EM
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Do we have enough existing content for Obie to be useful?
1 comment
Official Response from Seismic Knowledge
While Obie fits best with growing organizations (75+), it's never too early to start thinking about knowledge management! In fact, Obie.ai is a great...Read more
We have too much information, unorganized across different tools. Is Obie still a fit?
1 comment
Official Response from Seismic Knowledge
Did you say a perfect storm?! A common worry is that you need to organize the knowledge you have before being able to take advantage of Obie. Our technology...Read more
Is there a lot of effort to get started with Obie?
1 comment
Official Response from Seismic Knowledge
A common trade-off for knowledge platforms is your time. Well, not with Obie. Our platform is built to connect with existing knowledge in seconds, and can be...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
