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Compare Bloomfire and KnowledgeOwl 
Featured Products
At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Mid-Market (47.5% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
$100.00
Bloomfire
Star Rating
(510)4.6 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansKnowledgeOwl
Star Rating
(121)4.6 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
$100.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bloomfire excels in its search and discovery capabilities, making it easy for users to find information quickly across various contexts. This is complemented by a user-friendly interface that requires minimal training, which is particularly beneficial for non-technical users.
- Users say KnowledgeOwl stands out for its exceptional customer support, with many praising the responsiveness and knowledge of the support team. This level of assistance contributes to a smooth user experience, especially for those needing help with the platform's robust features.
- According to verified reviews, both products receive high marks for ease of use, but KnowledgeOwl slightly edges out with a more intuitive interface. Users appreciate its customizable options, which allow for a tailored experience that meets specific documentation needs.
- Reviewers mention that Bloomfire's AI features enhance its functionality, particularly in search response times. This capability is highlighted as a significant advantage for teams looking to centralize content and streamline information sharing.
- Users highlight that while KnowledgeOwl is a stable and highly customizable platform, some find it less intuitive than Bloomfire, particularly when it comes to content contribution. However, its extensive API access is a plus for technical users who require deeper integration.
- G2 reviewers note that Bloomfire has a larger user base, reflected in its higher total number of reviews, which suggests a broader acceptance and satisfaction among mid-market users. This can provide potential buyers with more confidence in its reliability and performance.
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
- A search that works (with no setup required!)
- Unlimited readers
- Intuitive editor
Free Trial
Bloomfire
No trial information availableKnowledgeOwl
Free Trial is available
Ratings
Meets Requirements
9.0
414
9.1
117
Ease of Use
9.1
417
9.2
118
Ease of Setup
8.9
179
8.9
88
Ease of Admin
8.9
158
9.1
90
Quality of Support
9.2
326
9.7
111
Has the product been a good partner in doing business?
9.1
145
9.7
86
Product Direction (% positive)
8.2
398
9.6
117
Features by Category
Content Management
9.7
10
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
Content Discovery
8.9
9
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
Generative AI
8.3
7
Not enough data
8.8
7
Not enough data
Administration
9.2
58
Not enough data
9.2
59
Not enough data
8.7
57
Not enough data
Knowledge Management
9.2
85
Not enough data
9.1
69
Not enough data
8.9
67
Not enough data
Compliance
9.1
61
Not enough data
8.9
57
Not enough data
9.0
55
Not enough data
8.7
53
Not enough data
Customer Support
8.9
85
Not enough data
8.8
74
Not enough data
8.7
65
Not enough data
Data Security
8.9
51
Not enough data
8.8
53
Not enough data
9.2
55
Not enough data
8.6
57
Not enough data
Administration
8.4
63
Not enough data
9.0
70
Not enough data
9.0
77
Not enough data
Generative AI
9.3
18
Not enough data
Account Options
9.5
88
Not enough data
8.8
62
Not enough data
9.2
68
Not enough data
9.4
76
Not enough data
9.4
92
Not enough data
9.7
85
Not enough data
Q&A Tools
9.5
94
Not enough data
9.5
100
Not enough data
9.4
100
Not enough data
Feature Not Available
Not enough data
9.4
65
Not enough data
9.2
26
Not enough data
9.4
24
Not enough data
9.3
26
Not enough data
9.6
26
Not enough data
Knowledge Pages
9.0
86
8.6
43
8.9
101
8.4
43
8.9
92
8.8
44
8.6
74
7.0
39
7.7
51
6.8
38
8.6
53
9.6
42
Knowledge Dissemination
9.0
92
8.3
46
9.1
100
9.5
45
9.4
110
9.3
45
9.2
107
8.5
41
9.1
60
8.3
43
8.7
51
Feature Not Available
9.1
56
9.7
42
8.3
47
8.4
36
8.6
53
8.3
38
Agentic AI - Knowledge Base
9.2
12
Not enough data
9.3
12
Not enough data
9.0
12
Feature Not Available
Generative AI
Not enough data
7.9
7
Self-Service Experience
Not enough data
9.5
29
Not enough data
9.4
29
Not enough data
6.9
23
Not enough data
8.6
21
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
9.5
24
Not enough data
8.9
22
Not enough data
6.9
21
Not enough data
8.6
23
Agentic AI - Customer Self-Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire and KnowledgeOwl are categorized as Knowledge Base
Reviews
Reviewers' Company Size
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KnowledgeOwl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Information Technology and Services
9.4%
Marketing and Advertising
6.6%
Insurance
5.7%
Education Management
4.5%
Other
64.1%
Computer Software
21.7%
Information Technology and Services
10.8%
Internet
5.8%
Education Management
5.8%
Non-Profit Organization Management
4.2%
Other
51.7%
Discussions
Is there a mobile version?
11 Comments
DA
Check out this small link to find more results to your question
https://go.rancah.com/vMWNRead more
Is Bloomfire mobile-friendly?
1 Comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
KnowledgeOwl has no discussions with answers
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