Compare Blazeo and LiveChat 
- Users report that LiveChat excels in its "Co-Browsing" feature, scoring 9.2, which allows agents to navigate alongside customers in real-time, enhancing the support experience. In contrast, Blazeo's score of 7.3 indicates that users find this feature less effective.
- Reviewers mention that LiveChat's "Ticket Creation User Experience" is rated at 9.2, making it intuitive and user-friendly, while Blazeo's performance in this area is not specified, suggesting a potential gap in user satisfaction.
- G2 users highlight that LiveChat's "Response Automation" feature scores 9.2, streamlining customer interactions effectively. Conversely, Blazeo does not provide specific ratings for this feature, which may indicate a lack of automation capabilities.
- Users on G2 appreciate LiveChat's "Quality of Support" rating of 9.1, indicating a strong support system, while Blazeo's score of 8.8 suggests it may not be as responsive or helpful in addressing user issues.
- Reviewers say that LiveChat's "Customization" options are rated at 8.4, allowing for some flexibility, but Blazeo shines with a higher score of 9.7, indicating that users find it more adaptable to their specific needs.
- Users report that LiveChat's "Ease of Setup" is rated at 9.1, making it straightforward for new users, while Blazeo's higher score of 9.7 suggests an even smoother onboarding process, which could be a significant advantage for businesses looking to implement quickly.
- 60-day chat history
- Basic chat customization
- Agent availability
Apex does an excellent job of converting chat participants to leads. They put a lot of work into developing strong scripts for their chat operators. The call connect feature is very effective.
"Operators" simply could not execute the "Script" that was carefully developed with the powers that be at Apex. In the beginning I was getting "leads" (which were anything BUT qualified leads) and the getting invoiced for these names. We refined the script...
I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.
Overall, I am happy with my experience so far and do not have any issues that I think it’s annoyed
Apex does an excellent job of converting chat participants to leads. They put a lot of work into developing strong scripts for their chat operators. The call connect feature is very effective.
I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.
"Operators" simply could not execute the "Script" that was carefully developed with the powers that be at Apex. In the beginning I was getting "leads" (which were anything BUT qualified leads) and the getting invoiced for these names. We refined the script...
Overall, I am happy with my experience so far and do not have any issues that I think it’s annoyed
