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Verified User
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Can one user respond to multiple chats concurrently?

Is there any limit to the number of chats I can handle at a time?
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KD
Customer Experience Manager at The Brick
0
Yes. You can set the limit of live chat conversations that one agent can handle at a time. For example, I am set up to be able to respond to 3 chats at the same time.
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BM
Founder at Nonprofit Charity Fund
0
Yes. 1-10-100. Easy to switch between them
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DZ
Technology Partnerships at LiveChat
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Each user can chat with up to 99 customers at the same time.
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