G2 reviewers report that Salsa CRM excels in customer support, with users highlighting the platform's responsive assistance and integration capabilities that have helped reduce operational costs. This is particularly beneficial for nonprofits looking for tailored solutions.
Users say that Blackbaud Raiser's Edge NXT offers a user-friendly interface that simplifies data management. The one-page layout and organized tiles make it easy for fundraisers to access and track information effectively, enhancing their workflow.
Reviewers mention that Salsa CRM's donor management features are robust, with high ratings for tracking donor profiles and interactions. This comprehensive approach helps nonprofits maintain strong relationships with their supporters.
According to verified reviews, Blackbaud Raiser's Edge NXT shines in its integration capabilities, allowing users to track the effectiveness of fundraising appeals seamlessly. This feature is particularly praised for its impact on campaign success.
G2 reviewers highlight that Salsa CRM provides a strong mobile experience, with users appreciating the platform's mobile capabilities that facilitate on-the-go access to donor information and campaign management.
Users report that while Blackbaud Raiser's Edge NXT has a solid overall performance, it sometimes faces challenges in customization, with some users wishing for more flexibility in tailoring the software to their specific needs.
Pricing
Entry-Level Pricing
Blackbaud Raiser's Edge NXT
No pricing available
Salsa CRM
No pricing available
Free Trial
Blackbaud Raiser's Edge NXT
No trial information available
Salsa CRM
No trial information available
Ratings
Meets Requirements
7.8
443
8.0
96
Ease of Use
7.5
523
7.2
98
Ease of Setup
7.2
266
7.1
60
Ease of Admin
7.5
211
7.5
56
Quality of Support
7.5
418
8.1
95
Has the product been a good partner in doing business?
What is the difference between Raiser's Edge and Raiser's Edge NXT?
2 Comments
LG
Raiser's Edge is no longer a supported product by Blackbaud. Raiser's Edge NXT is an updated suite of products sold by Blackbaud. The combination can vary...Read more
How can i better collect data through RE NXT?
2 Comments
DD
Hi Katelyn,
I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand...Read more
What is Raiser's Edge NXT?
1 Comment
TS
It's a database software for non-profit organizations to track donors and donor informationRead more
I spent several years helping small nonprofit's grow quickly and raise more funds. In my experience, an effective CRM software was one of the most important...Read more
How do I choose the best CRM for my nonprofit?
1 Comment
Official Response from DonorDock
Every nonprofit is different, but there are a few things I would recommend if you're trying to choose the best for you.
First, I would recommend that you...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.