Compare Blackbaud Luminate Online and Blackbaud Raiser's Edge NXT 
- Users report that Blackbaud Luminate Online excels in Campaign Management with a score of 8.1, indicating a robust feature set for managing fundraising campaigns, while Blackbaud Raiser's Edge NXT scores lower at 7.4, suggesting it may lack some advanced functionalities.
- Reviewers mention that Blackbaud Luminate Online's Online Donation Portal is rated 7.6, providing a user-friendly experience for donors, whereas Raiser's Edge NXT's portal is rated lower at 6.7, which may affect donor engagement.
- G2 users highlight that Blackbaud Raiser's Edge NXT shines in Donor Profiles with a score of 8.1, offering comprehensive insights into donor behavior, while Luminate Online's score of 6.7 indicates it may not provide as detailed donor information.
- Users on G2 report that Blackbaud Luminate Online has a more favorable rating for Peer-to-Peer Fundraising at 8.1, which is crucial for organizations looking to leverage community fundraising, compared to Raiser's Edge NXT's disappointing score of 5.5.
- Reviewers mention that Blackbaud Raiser's Edge NXT provides better Quality of Support with a score of 7.5, which is essential for organizations needing reliable assistance, while Luminate Online's score of 6.8 suggests room for improvement in customer service.
- Users say that Blackbaud Raiser's Edge NXT offers superior Ease of Use with a score of 7.4, making it more accessible for new users, while Luminate Online's score of 6.1 indicates a steeper learning curve for some users.
The product required minimal manipulation in html after copying and pasting word doc text (or email text) into the luminate system. Great way to organize multiple campaigns and distribution lists. Easy to added additional recipients to a campaign or a...
The look and feel of email templates, click-through reporting, and ability to integrate with other systems is dated and often cumbersome.
A well designed RE system makes processes more efficient, accurate, and scalable. It also makes it much easier to leverage your data for improved communications that are extremely targeted and timely. Basic reporting and dashboards are easy to create and...
The list of things we dislike is so long that I can't possibly type it all up here. Some of main things we dislike are: - On-boarding process: We had to work with four different people to get the system set up, and we had to work on their limited...
The product required minimal manipulation in html after copying and pasting word doc text (or email text) into the luminate system. Great way to organize multiple campaigns and distribution lists. Easy to added additional recipients to a campaign or a...
A well designed RE system makes processes more efficient, accurate, and scalable. It also makes it much easier to leverage your data for improved communications that are extremely targeted and timely. Basic reporting and dashboards are easy to create and...
The look and feel of email templates, click-through reporting, and ability to integrate with other systems is dated and often cumbersome.
The list of things we dislike is so long that I can't possibly type it all up here. Some of main things we dislike are: - On-boarding process: We had to work with four different people to get the system set up, and we had to work on their limited...
