G2 reviewers report that Xero excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Blackbaud Financial Edge NXT. Users appreciate its intuitive interface and the simplicity of managing accounting tasks, making it a preferred choice for small businesses.
Users say that Xero's implementation process is notably quick and straightforward, with many highlighting the easy initial setup as a major advantage. In contrast, while Blackbaud Financial Edge NXT offers training and webinars, some users still find the setup process more complex.
Reviewers mention that Xero's ease of use is a standout feature, with a score reflecting its user-friendly design. Users specifically note how effective it is for reconciling payments and receipts, whereas Blackbaud Financial Edge NXT, while user-friendly, has received mixed feedback regarding its overall usability.
According to verified reviews, Xero shines in its support quality, with users praising the responsiveness and helpfulness of the support team. On the other hand, Blackbaud Financial Edge NXT's support has been described as adequate but not as consistently high-performing.
Users appreciate the robust features of Blackbaud Financial Edge NXT, particularly its expense management module and detailed reporting capabilities. However, Xero's straightforward approach to accounting tasks is often seen as more accessible for everyday users.
G2 reviewers highlight that Xero's dashboard is clean and free from unnecessary clutter, enhancing the user experience. In contrast, some users of Blackbaud Financial Edge NXT feel that while it offers a range of features, the interface can sometimes feel overwhelming.
Pricing
Entry-Level Pricing
Blackbaud Financial Edge NXT
No pricing available
Xero
Starter / Early
$13.00
Per Month
Good for sole traders, new businesses, and the self-employed.
Financial Edge NXT offers a web-based accounting system with subledgers for Accounts Payable and Bank Accounts. There is also reporting functionality. Other...Read more
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