Compare Blackbaud eTapestry and DonorPerfect 
- Reviews say that DonorPerfect excels in Quality of Support with a score of 9.3, while Blackbaud eTapestry falls short at 6.8, indicating that users find DonorPerfect's customer service more responsive and helpful.
- Users report that DonorPerfect's Donor Profiles feature, rated at 8.9, provides a more comprehensive view of donor interactions compared to Blackbaud eTapestry's 7.3, allowing for better relationship management.
- Reviewers mention that the Online Donation Portal in DonorPerfect, rated at 8.5, is more user-friendly and effective than Blackbaud eTapestry's 6.8, leading to higher conversion rates for donations.
- G2 users highlight that DonorPerfect's Reporting capabilities, with a score of 8.4, offer more robust analytics and insights compared to Blackbaud eTapestry's 6.3, making it easier for organizations to track their fundraising efforts.
- Users on G2 indicate that DonorPerfect's Automation features, rated at 7.9, are more advanced than Blackbaud eTapestry's 6.3, allowing for better efficiency in managing donor communications and fundraising campaigns.
- Reviewers mention that DonorPerfect's Campaign Management tools, scoring 8.2, provide more effective strategies for organizing and executing fundraising campaigns compared to Blackbaud eTapestry's lower score of 6.6.
- Customizable Fundraising & Donor Management System
- Comprehensive Reporting & Dashboard Analytics
- Integrated Volunteer & Donation Forms
I used eTapestry for almost 8 years with my last job. I would say that eTapestry excels at their customer support. Most of the time I would submit issues via their chat box which was always welcome with a friendly response. They would hang in with me for...
Way, way too many variables to produce a report -- I had to call customer service because settings are not user-intuitive and although they offer training videos, it's not the same. You really do need to take a class to really learn how the software works....
DonorPerfect is very customizable which is helpful. We can add/edit/remove pretty much any kind of field we would ever need, as well as create custom formula fields that calculate total giving in specific years or to specific campaigns. All of these fields...
Using, managing, editing the donor portal. Not user friendly and to make a lot of changes you have t pay them more.
I used eTapestry for almost 8 years with my last job. I would say that eTapestry excels at their customer support. Most of the time I would submit issues via their chat box which was always welcome with a friendly response. They would hang in with me for...
DonorPerfect is very customizable which is helpful. We can add/edit/remove pretty much any kind of field we would ever need, as well as create custom formula fields that calculate total giving in specific years or to specific campaigns. All of these fields...
Way, way too many variables to produce a report -- I had to call customer service because settings are not user-intuitive and although they offer training videos, it's not the same. You really do need to take a class to really learn how the software works....
Using, managing, editing the donor portal. Not user friendly and to make a lot of changes you have t pay them more.
