G2 reviewers report that Blackbaud Raiser's Edge NXT excels in user satisfaction, boasting a significantly higher overall score compared to Blackbaud Enterprise Fundraising CRM. Users appreciate the one-page user interface that presents information clearly, making it easier for fundraisers to navigate and utilize the platform effectively.
According to verified reviews, Blackbaud Raiser's Edge NXT has a much larger volume of feedback, with over 600 reviews compared to just 43 for Blackbaud Enterprise Fundraising CRM. This suggests that the insights from Raiser's Edge NXT users are more reliable and reflective of a broader user experience.
Users say that Blackbaud Raiser's Edge NXT offers a more intuitive setup process, with many highlighting the multiple tiles on records that help organize and sort data efficiently. In contrast, users of Blackbaud Enterprise Fundraising CRM have noted challenges with setup, indicating a steeper learning curve.
Reviewers mention that Blackbaud Raiser's Edge NXT provides superior support quality, with a score that reflects users' satisfaction with assistance received. Users have praised the platform for its integrations and ability to track the effectiveness of appeals, while feedback for Enterprise Fundraising CRM indicates that support access is helpful but not as robust.
According to recent user feedback, Blackbaud Raiser's Edge NXT shines in its reporting capabilities, with users appreciating the ease of generating reports. In contrast, while Blackbaud Enterprise Fundraising CRM is described as robust for large nonprofits, some users feel it lacks the same level of user-friendly reporting features.
G2 reviewers highlight that Blackbaud Raiser's Edge NXT is particularly effective for mid-market organizations, with a strong focus on donor profiles and campaign management. Users have noted that the platform's features are tailored to enhance fundraising efforts, whereas Blackbaud Enterprise Fundraising CRM, while customizable, may not cater as effectively to the specific needs of smaller organizations.
Pricing
Entry-Level Pricing
Blackbaud Enterprise Fundraising CRM
No pricing available
Blackbaud Raiser's Edge NXT
No pricing available
Free Trial
Blackbaud Enterprise Fundraising CRM
No trial information available
Blackbaud Raiser's Edge NXT
No trial information available
Ratings
Meets Requirements
7.1
36
7.8
443
Ease of Use
6.6
36
7.5
523
Ease of Setup
4.3
16
7.2
266
Ease of Admin
5.3
17
7.5
211
Quality of Support
6.3
34
7.5
418
Has the product been a good partner in doing business?
What is the difference between Raiser's Edge and Raiser's Edge NXT?
2 Comments
LG
Raiser's Edge is no longer a supported product by Blackbaud. Raiser's Edge NXT is an updated suite of products sold by Blackbaud. The combination can vary...Read more
How can i better collect data through RE NXT?
2 Comments
DD
Hi Katelyn,
I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand...Read more
What is Raiser's Edge NXT?
1 Comment
TS
It's a database software for non-profit organizations to track donors and donor informationRead more
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