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At a Glance
BigCommerce
BigCommerce
Star Rating
(538)4.2 out of 5
Market Segments
Small-Business (79.0% of reviews)
Information
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plans
Miva
Miva
Star Rating
(187)4.4 out of 5
Market Segments
Small-Business (86.9% of reviews)
Information
Entry-Level Pricing
Contact Us
Learn more about Miva
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that BigCommerce excels in its Payment Processing capabilities, scoring 8.7, while Miva shines even brighter with a score of 9.2, indicating a more robust and flexible payment solution.
  • Reviewers mention that Miva's Customization options are superior, with a score of 8.9 compared to BigCommerce's 7.8, allowing for a more tailored e-commerce experience.
  • G2 users highlight Miva's Quality of Support as a standout feature, scoring 9.1, which is significantly higher than BigCommerce's 8.2, suggesting that Miva provides more effective customer assistance.
  • Users on G2 say that Miva's Data Orchestration capabilities are impressive, scoring 8.8, while BigCommerce lags behind at 7.6, indicating Miva's strength in managing and utilizing data effectively.
  • Reviewers mention that BigCommerce's Checkout Process is user-friendly, scoring 8.5, but Miva slightly edges it out with a score of 8.6, showing a marginally better experience for customers during checkout.
  • Users report that Miva's Security features are highly rated at 9.2, compared to BigCommerce's 8.6, indicating a stronger emphasis on protecting user data and transactions.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Browse all 4 pricing plans
Miva
Pricing
Contact Us
Learn more about Miva
Free Trial
BigCommerce
Free Trial is available
Miva
No trial information available
Ratings
Meets Requirements
8.3
449
8.8
166
Ease of Use
8.4
452
8.2
166
Ease of Setup
8.2
273
7.9
121
Ease of Admin
8.4
269
8.6
127
Quality of Support
8.2
433
9.1
166
Has the product been a good partner in doing business?
8.4
267
8.9
126
Product Direction (% positive)
7.9
432
8.2
166
Features by Category
8.0
11,500
8.3
4,026
Headless Commerce
7.3
66
Not enough data
7.7
73
8.3
7
7.6
71
8.1
9
7.5
85
8.9
9
7.5
73
8.7
9
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
7.9
362
8.3
129
8.3
364
8.5
133
7.7
347
8.1
118
7.9
348
8.4
124
7.9
326
7.1
93
7.7
327
6.9
89
7.9
338
8.1
122
Product Catalog
8.3
359
9.0
137
8.2
352
8.8
131
7.9
356
8.1
132
7.8
244
8.3
66
Order Process
8.5
366
8.6
139
8.1
357
8.7
134
8.5
341
8.9
126
8.7
353
9.2
133
8.5
364
8.8
123
8.2
323
8.4
92
8.1
310
8.1
84
7.8
240
7.8
54
Multi-Channel Support
8.0
299
8.5
86
8.0
330
8.4
114
7.9
283
7.7
74
8.0
314
8.4
95
7.7
211
7.6
48
7.9
225
8.0
64
7.6
177
7.8
66
Platform
8.0
274
8.4
94
7.8
337
8.8
130
7.9
311
8.5
119
8.4
334
8.8
128
7.9
332
7.5
115
8.5
340
9.2
135
Feature Not Available
8.0
14
8.6
327
9.0
128
Feature Not Available
8.4
101
Feature Not Available
7.4
66
8.5
311
8.8
121
8.6
350
9.3
135
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.1
234
Not enough data
Reporting
8.3
28
Not enough data
7.9
28
Not enough data
Omnichannel Features
8.1
26
Not enough data
7.7
23
Not enough data
7.8
26
Not enough data
8.5
25
Not enough data
8.5
27
Not enough data
8.2
28
Not enough data
8.3
23
Not enough data
Categories
Categories
Shared Categories
BigCommerce
BigCommerce
Miva
Miva
BigCommerce and Miva are categorized as E-Commerce Platforms
Unique Categories
BigCommerce
BigCommerce is categorized as Omnichannel Commerce
Miva
Miva has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
BigCommerce
Small-Business(50 or fewer emp.)
79.0%
Mid-Market(51-1000 emp.)
16.7%
Enterprise(> 1000 emp.)
4.2%
Miva
Miva
Small-Business(50 or fewer emp.)
86.9%
Mid-Market(51-1000 emp.)
10.1%
Enterprise(> 1000 emp.)
3.0%
Reviewers' Industry
BigCommerce
BigCommerce
Retail
19.8%
Apparel & Fashion
6.5%
Marketing and Advertising
5.3%
Information Technology and Services
3.6%
Health, Wellness and Fitness
3.4%
Other
61.3%
Miva
Miva
Retail
16.4%
Automotive
7.3%
Wholesale
6.8%
Internet
6.2%
Marketing and Advertising
4.0%
Other
59.3%
Most Helpful Reviews
BigCommerce
BigCommerce
Most Helpful Favorable Review
Andrew D. G.
AG
Andrew D. G.
Verified User in Retail

1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...

Most Helpful Critical Review
Bradley J. M.
BM
Bradley J. M.
Verified User in Business Supplies and Equipment

Giving prospect the impression that they are web designer and code writers. Spending 3500 bucks because the above is untrue. BC involves third parties for everything Asian customer service, never the same guy twice. Paying 2% of sales AND paying a...

Miva
Miva
Most Helpful Favorable Review
Patrick D.
PD
Patrick D.
Verified User in Consumer Goods

I have been with Miva for +12 years, starting with version 4 over 5 and now on the new version 9. In the early days Miva relied heavy on 3rd party modules which was a great way to customize a site's structure to specific needs. Much of that functionality...

Most Helpful Critical Review
RS
Ryan S.
Verified User in Electrical/Electronic Manufacturing

Miva Software is very good. Miva billing practices are highly unethical. We are in the process of leaving Miva Merchant for Drupal as they have recently started billed our company for $350 in fines PER MONTH because it is not practical for our company to...

Alternatives
BigCommerce
BigCommerce Alternatives
Shopify Plus
Shopify Plus
Add Shopify Plus
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Magento Open Source
Magento OS
Add Magento Open Source
Miva
Miva Alternatives
Shopify
Shopify
Add Shopify
WooCommerce
WooCommerce
Add WooCommerce
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Discussions
BigCommerce
BigCommerce Discussions
What software does BigCommerce integrate with?
2 comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus. They seem...Read more
What software does BigCommerce integrate with?
1 comment
Calla J.
CJ
OrdergrooveRead more
Miva
Miva Discussions
Is my store secure?
2 comments
JK
Should be as long as you have https:// set up for all of your pages and files. Read more
Is support included in every plan?
2 comments
JK
There is basic support level I believe everyone gets, but we have a separate contract for dedicated hours each month for their pro services team.Read more
What if I go over my allotted bandwidth or space?
2 comments
Official Response from Miva
If you go over your allotted space, we do have minor overage charges of $2 per GB of transfer, and $2 per 100MB of storage.Read more