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Compare BigCommerce and Magento Open Source

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At a Glance
BigCommerce
BigCommerce
Star Rating
(538)4.2 out of 5
Market Segments
Small-Business (79.0% of reviews)
Information
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plans
Magento Open Source
Magento Open Source
Star Rating
(242)4.0 out of 5
Market Segments
Small-Business (65.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Magento Open Source
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that BigCommerce excels in ease of use with a score of 8.4, making it more accessible for small businesses, while Magento Open Source, with a score of 7.3, is noted for its steeper learning curve, which can be challenging for new users.
  • Reviewers mention that BigCommerce offers a more straightforward setup process, scoring 8.2 compared to Magento's 6.8, which can require more technical expertise to get started.
  • G2 users highlight BigCommerce's superior quality of support, scoring 8.2, while Magento Open Source falls short with a score of 6.9, indicating that users may face difficulties in getting timely assistance.
  • Users on G2 report that Magento Open Source shines in customization capabilities, scoring 8.9, allowing for extensive modifications, whereas BigCommerce, with a score of 7.4, offers less flexibility in this area.
  • Reviewers mention that BigCommerce provides robust payment processing features, scoring 8.7, which is slightly better than Magento's 8.5, but both platforms are generally well-regarded in this aspect.
  • Users say that Magento Open Source is favored for its extensive reporting and analytics tools, scoring 8.4, compared to BigCommerce's 8.1, making it a better choice for businesses that prioritize data-driven decision-making.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Browse all 4 pricing plans
Magento Open Source
No pricing available
Free Trial
BigCommerce
Free Trial is available
Magento Open Source
No trial information available
Ratings
Meets Requirements
8.3
449
8.5
174
Ease of Use
8.4
452
7.3
174
Ease of Setup
8.2
273
6.8
128
Ease of Admin
8.4
269
7.7
123
Quality of Support
8.2
433
6.9
148
Has the product been a good partner in doing business?
8.4
267
7.7
115
Product Direction (% positive)
7.9
432
7.1
169
Features by Category
8.0
11,500
8.1
4,511
Headless Commerce
7.3
66
8.1
44
7.7
73
8.5
47
7.6
71
8.3
47
7.5
85
8.9
54
7.5
73
8.8
50
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
7.9
362
7.7
133
8.3
364
Feature Not Available
7.7
347
7.8
133
|
Verified
7.9
348
8.1
142
|
Verified
7.9
326
7.0
129
|
Verified
7.7
327
7.7
131
|
Verified
7.9
338
8.0
142
Product Catalog
8.3
359
8.3
143
8.2
352
Feature Not Available
7.9
356
7.8
143
|
Verified
7.8
244
7.9
113
|
Verified
Order Process
8.5
366
8.2
143
|
Verified
8.1
357
8.3
142
|
Verified
8.5
341
8.2
141
|
Verified
8.7
353
8.5
140
|
Verified
8.5
364
8.6
144
8.2
323
8.0
135
|
Verified
8.1
310
8.2
136
7.8
240
8.0
116
Multi-Channel Support
8.0
299
8.0
122
8.0
330
7.8
130
|
Verified
7.9
283
7.6
117
|
Verified
8.0
314
7.6
115
|
Verified
7.7
211
7.7
101
|
Verified
7.9
225
Feature Not Available
7.6
177
8.1
100
|
Verified
Platform
8.0
274
8.1
122
|
Verified
7.8
337
8.3
134
|
Verified
7.9
311
8.3
126
|
Verified
8.4
334
8.4
138
|
Verified
7.9
332
Feature Not Available
8.5
340
8.4
136
|
Verified
Feature Not Available
Feature Not Available
8.6
327
8.9
128
|
Verified
Feature Not Available
7.9
117
|
Verified
Feature Not Available
8.5
111
|
Verified
8.5
311
8.4
127
|
Verified
8.6
350
8.1
139
|
Verified
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.1
234
8.6
138
Reporting
8.3
28
8.4
16
7.9
28
8.7
15
Omnichannel Features
8.1
26
8.5
16
7.7
23
8.4
15
7.8
26
8.4
15
8.5
25
9.0
14
8.5
27
8.4
15
8.2
28
8.9
16
8.3
23
8.3
16
Categories
Categories
Shared Categories
BigCommerce
BigCommerce
Magento Open Source
Magento Open Source
BigCommerce and Magento Open Source are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce
BigCommerce has no unique categories
Magento Open Source
Magento Open Source has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
BigCommerce
Small-Business(50 or fewer emp.)
79.0%
Mid-Market(51-1000 emp.)
16.7%
Enterprise(> 1000 emp.)
4.2%
Magento Open Source
Magento Open Source
Small-Business(50 or fewer emp.)
65.2%
Mid-Market(51-1000 emp.)
28.5%
Enterprise(> 1000 emp.)
6.3%
Reviewers' Industry
BigCommerce
BigCommerce
Retail
19.8%
Apparel & Fashion
6.5%
Marketing and Advertising
5.3%
Information Technology and Services
3.6%
Health, Wellness and Fitness
3.4%
Other
61.3%
Magento Open Source
Magento Open Source
Information Technology and Services
14.9%
Retail
13.9%
Computer Software
7.2%
Apparel & Fashion
7.2%
Marketing and Advertising
5.8%
Other
51.0%
Most Helpful Reviews
BigCommerce
BigCommerce
Most Helpful Favorable Review
Andrew D. G.
AG
Andrew D. G.
Verified User in Retail

1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...

Most Helpful Critical Review
Bradley J. M.
BM
Bradley J. M.
Verified User in Business Supplies and Equipment

Giving prospect the impression that they are web designer and code writers. Spending 3500 bucks because the above is untrue. BC involves third parties for everything Asian customer service, never the same guy twice. Paying 2% of sales AND paying a...

Magento Open Source
Magento Open Source
Most Helpful Favorable Review
Abhijeet S.
AS
Abhijeet S.
Verified User in Arts and Crafts

These are the good things 1. Flexible: Magento is for everyone. You can basically sell anything you can think about with it. 2. Customizable: The setting is not rigid and being open-source gives you the freedom to develop custom functionalities 3....

Most Helpful Critical Review
DH
Derek H.
Verified User in Luxury Goods & Jewelry

Requires a development team to really get the most out of it.

Alternatives
BigCommerce
BigCommerce Alternatives
Shopify Plus
Shopify Plus
Add Shopify Plus
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Salesforce Commerce for B2B
Salesforce Commerce for B2B
Add Salesforce Commerce for B2B
Magento Open Source
Magento Open Source Alternatives
Shopify Plus
Shopify Plus
Add Shopify Plus
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Shopify
Shopify
Add Shopify
Discussions
BigCommerce
BigCommerce Discussions
What software does BigCommerce integrate with?
2 comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus. They seem...Read more
What software does BigCommerce integrate with?
1 comment
Calla J.
CJ
OrdergrooveRead more
Magento Open Source
Magento Open Source Discussions
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 comment
Stewart H.
SH
Hi. Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice. If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 comment
Travis R.
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
Is Magento open source free?
1 comment
Aman K.
AK