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- Bandwidth-vs-Vonage Communications APIs
Compare Bandwidth and Vonage Communications APIs 
At a Glance
Market Segments
Small-Business (44.9% of reviews)
Small-Business (67.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bandwidth
Star Rating
(425)4.5 out of 5
Market Segments
Small-Business (44.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BandwidthVonage Communications APIs
Star Rating
(387)4.2 out of 5
Market Segments
Small-Business (67.1% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Vonage Communications APIsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vonage Communications APIs excel in "Communication Varieties" with a score of 9.0, allowing for a diverse range of communication methods, while Bandwidth falls short with a score of 8.2, indicating less flexibility in communication options.
- Reviewers mention that Bandwidth shines in "Quality of Support," achieving a score of 9.0 compared to Vonage's 8.1, highlighting Bandwidth's superior customer service and responsiveness to user needs.
- G2 users note that Vonage's "API Call Speed" is rated at 8.8, which is higher than Bandwidth's 8.2, suggesting that Vonage provides faster response times for API calls, a critical factor for real-time applications.
- Users on G2 indicate that Bandwidth has a stronger "Product Direction" with a score of 9.0, compared to Vonage's 7.2, suggesting that Bandwidth is perceived as having a clearer and more positive roadmap for future development.
- Reviewers say that Vonage's "Basic Communication" features, particularly "Phone Calls" rated at 9.1, are highly effective, while Bandwidth's performance in this area is not as strong, indicating a potential gap in user satisfaction for basic calling functionalities.
- Users report that both platforms have solid "Security Measures," but Vonage's score of 8.0 in "Security Measures" is on par with Bandwidth, which also scores 8.0, suggesting that both products are viewed as equally secure by their users.
Pricing
Entry-Level Pricing
Bandwidth
No pricing availableVonage Communications APIs
No pricing availableFree Trial
Bandwidth
Free Trial is available
Vonage Communications APIs
Free Trial is available
Ratings
Meets Requirements
8.9
311
8.7
311
Ease of Use
8.8
326
8.7
315
Ease of Setup
8.7
201
8.7
227
Ease of Admin
8.8
186
8.4
223
Quality of Support
9.0
308
8.1
291
Has the product been a good partner in doing business?
9.0
189
8.4
213
Product Direction (% positive)
9.0
303
7.2
309
Features by Category
Functionality
8.2
46
|
Verified
8.7
29
|
Verified
8.2
40
|
Verified
8.8
29
|
Verified
8.2
46
|
Verified
9.0
29
|
Verified
Support
7.8
50
|
Verified
8.4
30
|
Verified
Feature Not Available
8.1
26
|
Verified
8.4
52
|
Verified
8.4
29
|
Verified
API Features
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
7.1
7
Not enough data
8.1
8
Not enough data
8.5
8
Security and Compliance
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.6
7
Platform Basics - Phone Verification
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.0
5
Additional Features - Phone Verification
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.3
5
Basic Communication
9.1
38
Not enough data
7.3
10
Not enough data
8.3
11
Not enough data
7.3
10
Not enough data
8.5
25
Not enough data
9.1
11
Not enough data
Access
9.2
10
Not enough data
7.8
20
Not enough data
7.9
12
Not enough data
Advanced Features
7.3
17
Not enough data
7.3
20
Not enough data
9.3
38
Not enough data
Categories
Categories
Shared Categories
Bandwidth and Vonage Communications APIs are categorized as Communication Platform as a Service
Unique Categories
Bandwidth is categorized as VoIP
Vonage Communications APIs is categorized as Phone Verification and Video Platform as a Service (VPaaS)
Reviews
Reviewers' Company Size
Bandwidth
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Communications APIs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
60.6%
Information Technology and Services
11.8%
Computer Software
7.6%
Marketing and Advertising
2.4%
Internet
2.4%
Other
15.2%
Computer Software
17.1%
Information Technology and Services
10.0%
Telecommunications
7.4%
Marketing and Advertising
5.4%
Financial Services
5.1%
Other
54.9%
Most Helpful Reviews
Bandwidth
Most Helpful Favorable Review
Verified User in Retail
What I like best is that pricing on rates and virtual numbers are indeed the most economical. I do like the speedy response from customer support and quick resolution of my issues.
Most Helpful Critical Review
Ryan S.
Verified User in Telecommunications
Beware of their MMC. We've been a customer since 2006. They're contracts / or Monthly Minimum Contract has No flexibility. Our company is scaling back, and were locked into overpaying for DIDs, or having the choice of losing our DIDs and services all...
Vonage Communications APIs
Most Helpful Favorable Review
Mike A.
Verified User in Consumer Services
-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition. -the customer support from what i have heard has been amazing and quick, -it being easily implemented and used among any age...
Most Helpful Critical Review
Verified User in E-Learning
Too many things can cause 'Archive Stopped's etc. causing problems in our system
Verified User in Retail
What I like best is that pricing on rates and virtual numbers are indeed the most economical. I do like the speedy response from customer support and quick resolution of my issues.
Mike A.
Verified User in Consumer Services
-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition. -the customer support from what i have heard has been amazing and quick, -it being easily implemented and used among any age...
Ryan S.
Verified User in Telecommunications
Beware of their MMC. We've been a customer since 2006. They're contracts / or Monthly Minimum Contract has No flexibility. Our company is scaling back, and were locked into overpaying for DIDs, or having the choice of losing our DIDs and services all...
Verified User in E-Learning
Too many things can cause 'Archive Stopped's etc. causing problems in our system
Discussions
Do you offer International service?
1 comment
Official Response from Bandwidth
Today, Bandwidth operates mostly in the US and Canada, with almost 60 million local and toll-free phone numbers in operation on our network. Bandwidth...Read more
Is support included?
1 comment
Official Response from Bandwidth
Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email...Read more
Can I run my short code campaign on Bandwidth?
1 comment
Official Response from Bandwidth
You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers....Read more
How do I set up automatic payments using PayPal or credit card?
1 comment
Official Response from Vonage Communications APIs
You can set up an automatic payment (auto-reload) if you have had it enabled on your account. Requests to have it enabled for your account can be created by...Read more
Can I sign up for Nexmo from any country?
1 comment
Official Response from Vonage Communications APIs
For the majority of countries in the world, you can sign-up to use Nexmo's services in a few clicks.
However, there are some countries where we are unable...Read more
How much does it cost for Nexmo's services?
1 comment
Official Response from Vonage Communications APIs
You can see our global default pricing on www.nexmo.com/pricing.
We are a prepaid pay as you use the platform. You top up your account and we will charge...Read more
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