Compare Bandwidth and Telnyx CPaaS

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At a Glance
Bandwidth
Bandwidth
Star Rating
(426)4.4 out of 5
Market Segments
Small-Business (45.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Bandwidth
Telnyx CPaaS
Telnyx CPaaS
Star Rating
(464)4.7 out of 5
Market Segments
Small-Business (79.8% of reviews)
Information
Entry-Level Pricing
Pay As You Go
Free Trial is available
Learn more about Telnyx CPaaS
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Telnyx CPaaS excels in API Call Speed with a score of 9.0, while Bandwidth lags behind at 8.2. Reviewers mention that this speed is crucial for real-time applications, making Telnyx a preferred choice for developers needing quick response times.
  • Reviewers say that Telnyx CPaaS offers superior Ease of Integration, scoring 8.9 compared to Bandwidth's 8.2. Users on G2 highlight that Telnyx's straightforward integration process allows for faster deployment of communication features, which is essential for businesses looking to scale quickly.
  • G2 users note that Telnyx shines in the area of Basic Communication, particularly with Phone Calls, where it scored 9.5 against Bandwidth's 9.1. Users report that the clarity and reliability of calls on Telnyx are often highlighted in reviews, making it a strong contender for businesses prioritizing voice communication.
  • Users say that the quality of Professional Support is notably higher for Telnyx, with a score of 9.0 compared to Bandwidth's 8.4. Reviewers mention that Telnyx's support team is responsive and knowledgeable, which is a significant factor for companies that require ongoing assistance.
  • Reviewers mention that Telnyx CPaaS provides a better experience for Video Calls, scoring 8.4, while Bandwidth only manages a 7.3. Users report that the video quality and features offered by Telnyx are more robust, making it a better option for businesses that rely on video conferencing.
  • Users on G2 highlight that Telnyx's Hold Music feature scores 8.8, significantly outperforming Bandwidth's 7.3. Reviewers say that the customizable hold music options provided by Telnyx enhance the customer experience during calls, which is a valuable feature for businesses focused on customer service.
Pricing
Entry-Level Pricing
Bandwidth
No pricing available
Telnyx CPaaS
032023 Pricing
Pay As You Go
Learn more about Telnyx CPaaS
Free Trial
Bandwidth
Free Trial is available
Telnyx CPaaS
Free Trial is available
Ratings
Meets Requirements
8.9
312
9.4
383
Ease of Use
8.8
327
9.3
393
Ease of Setup
8.7
201
9.1
330
Ease of Admin
8.8
187
9.3
293
Quality of Support
9.0
309
9.3
379
Has the product been a good partner in doing business?
8.9
190
9.3
285
Product Direction (% positive)
9.0
304
9.2
376
Features by Category
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
8.2
57
8.9
234
Functionality
8.1
47
|
Verified
9.0
212
|
Verified
8.0
41
|
Verified
9.0
193
|
Verified
8.1
47
|
Verified
9.1
198
|
Verified
Support
7.7
51
|
Verified
8.8
214
|
Verified
Feature Not Available
8.5
181
|
Verified
8.3
53
|
Verified
9.0
199
|
Verified
8.2
44
8.7
116
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.1
38
9.6
114
7.3
10
8.5
86
8.3
11
9.0
94
7.3
10
8.0
80
8.5
25
8.8
88
9.1
11
8.8
81
Access
9.2
10
8.6
90
7.8
20
8.0
79
7.9
12
7.9
78
Advanced Features
7.3
17
8.7
78
7.3
20
8.4
80
9.3
38
9.5
103
Categories
Categories
Shared Categories
Bandwidth
Bandwidth
Telnyx CPaaS
Telnyx CPaaS
Bandwidth and Telnyx CPaaS are categorized as Communication Platform as a Service (CPaaS) and VoIP Providers
Unique Categories
Bandwidth
Bandwidth has no unique categories
Telnyx CPaaS
Telnyx CPaaS has no unique categories
Reviews
Reviewers' Company Size
Bandwidth
Bandwidth
Small-Business(50 or fewer emp.)
45.0%
Mid-Market(51-1000 emp.)
39.3%
Enterprise(> 1000 emp.)
15.7%
Telnyx CPaaS
Telnyx CPaaS
Small-Business(50 or fewer emp.)
79.8%
Mid-Market(51-1000 emp.)
17.0%
Enterprise(> 1000 emp.)
3.1%
Reviewers' Industry
Bandwidth
Bandwidth
Telecommunications
60.5%
Information Technology and Services
11.8%
Computer Software
7.6%
Marketing and Advertising
2.4%
Internet
2.4%
Other
15.4%
Telnyx CPaaS
Telnyx CPaaS
Telecommunications
21.1%
Information Technology and Services
16.4%
Computer Software
9.9%
Marketing and Advertising
7.2%
Computer & Network Security
4.0%
Other
41.5%
Most Helpful Reviews
Bandwidth
Bandwidth
Most Helpful Favorable Review
Verified User
G
Verified User in Retail

What I like best is that pricing on rates and virtual numbers are indeed the most economical. I do like the speedy response from customer support and quick resolution of my issues.

Most Helpful Critical Review
Verified User
G
Verified User in Internet

Their pricing is not flexible, they fight to keep their pricing tiers and seem non-understanding to the needs of a startup. I have tried to negotiate with them many times to get "help" to scale and there was no flexibility whatsoever, the same happened when...

Telnyx CPaaS
Telnyx CPaaS
Most Helpful Favorable Review
AC
Alexander C.
Verified User in Internet

Their price is amazing, and any issues we have are resolved very quickly. We have been working with them for almost 3 years now and haven't had many major outages or issues. We use them for all of our clients on our TLDCRM Platform. They got us up and...

Most Helpful Critical Review
Verified User
G
Verified User in Consumer Services

It is not the most user-friendly platform. Reports must be opened outside of the app, and you can't generate reports for more than one-month history. A search option to view message history inside Telnyx would be awesome.

Alternatives
Bandwidth
Bandwidth Alternatives
Plivo
Plivo
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Twilio
Twilio
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Vonage Communications APIs
Vonage Communications APIs
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Podium
Podium
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Telnyx CPaaS
Telnyx CPaaS Alternatives
Plivo
Plivo
Add Plivo
Twilio
Twilio
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Vonage Communications APIs
Vonage Communications APIs
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Podium
Podium
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Discussions
Bandwidth
Bandwidth Discussions
Do you offer International service?
1 comment
Official Response from Bandwidth
Today, Bandwidth operates mostly in the US and Canada, with almost 60 million local and toll-free phone numbers in operation on our network. Bandwidth...Read more
Is support included?
1 comment
Official Response from Bandwidth
Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email...Read more
Can I run my short code campaign on Bandwidth?
1 comment
Official Response from Bandwidth
You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers....Read more
Telnyx CPaaS
Telnyx CPaaS Discussions
Does Telnyx offer SMS service?
2 comments
DK
Yes, Telnyx offers SMS.Read more
What is Telnyx?
1 comment
EB
This phrase is already in English. It refers to a company or organization that offers communication services on an international scale.Read more
Does Telnyx provide any hardware?
1 comment
TC
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more