Compare BambooHR and Freshteam by Freshworks 
At a Glance
Market Segments
Mid-Market (64.7% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
Contact Us Per Month
$0.00
BambooHR
Star Rating
(2,464)4.4 out of 5
Market Segments
Mid-Market (64.7% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 2 pricing plansFreshteam by Freshworks
Star Rating
(289)4.4 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BambooHR excels in its "Employee Self Service" features, particularly the "Web Portal" which received a score of 8.8, making it easy for employees to access their information. In contrast, Freshteam by Freshworks has a slightly lower score of 8.2 in the same area, indicating that users find BambooHR's portal more user-friendly.
- Reviewers mention that BambooHR's "Time, Attendance, and PTO" management is robust with a score of 8.6, while Freshteam's performance in this area is not as strong, scoring 8.0. This suggests that BambooHR provides a more comprehensive solution for tracking employee time and attendance.
- G2 users highlight BambooHR's "Reporting" capabilities, scoring 8.5, which allows for detailed insights into HR metrics. Freshteam, however, shines in "Reporting" with a score of 9.0, indicating that users find its reporting features more advanced and useful for data analysis.
- Users on G2 report that BambooHR's "Integration" capabilities score 7.6, which may limit its ability to connect with other software. In contrast, Freshteam's integration score of 8.3 suggests a more flexible and connected experience, allowing users to integrate with various tools more effectively.
- Reviewers mention that BambooHR's "Quality of Support" is rated at 8.8, indicating a strong support system for users. Freshteam's support, rated at 8.4, is still good but may not meet the same level of responsiveness and assistance as BambooHR.
- Users say that BambooHR's "Ease of Use" is rated at 9.2, making it a favorite for HR teams looking for a straightforward interface. Freshteam, while still user-friendly with a score of 8.9, may require a bit more training for new users to navigate effectively.
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Pricing
Entry-Level Pricing
BambooHR
Pro
Contact Us
Per Month
A complete, flexible HR platform. Ideal for scaling companies looking to level up their employee experience.
- HR Data
- HR Reporting
- Hiring
Freshteam by Freshworks
Free forever
$0.00
Basic HR for small organizations (up to 50 emp)
- Up to 3 published job postings
- Recruitment Team Inbox
- Basic Career Site
Free Trial
BambooHR
Free Trial is available
Freshteam by Freshworks
Free Trial is available
Ratings
Meets Requirements
8.6
2,107
8.5
195
Ease of Use
9.2
2,130
8.9
195
Ease of Setup
8.8
1,279
8.3
102
Ease of Admin
9.0
1,341
8.6
101
Quality of Support
8.8
1,804
8.4
181
Has the product been a good partner in doing business?
9.0
1,321
8.7
99
Product Direction (% positive)
8.7
2,034
8.5
160
Features by Category
Core HR
8.7
1259
Not enough data
8.6
1248
Not enough data
5.6
599
Not enough data
7.5
992
Not enough data
7.8
1011
Not enough data
7.3
851
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
7.7
1279
7.8
49
7.3
993
7.7
35
7.4
985
7.9
35
8.7
1320
8.5
60
8.5
1232
8.6
58
8.4
1192
7.6
47
8.3
1261
8.1
45
8.5
1297
8.6
53
Employee Self Service
8.9
340
Not enough data
8.0
322
Not enough data
8.2
337
Not enough data
Administration
8.5
337
Not enough data
8.8
359
Not enough data
8.9
334
Not enough data
7.0
267
Not enough data
8.3
315
Not enough data
8.0
286
Not enough data
8.6
339
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
317
Not enough data
8.0
310
Not enough data
8.1
304
Not enough data
Integration
7.5
278
Not enough data
8.0
318
Not enough data
7.0
263
Not enough data
8.3
300
Not enough data
Platform
8.6
333
Not enough data
8.8
334
Not enough data
8.9
328
Not enough data
8.5
316
Not enough data
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15
Not enough data
8.9
14
Not enough data
9.2
38
Editing & Design
Not enough data
Feature Not Available
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
8.9
19
Not enough data
8.8
17
Basics
7.8
274
Not enough data
8.6
314
Not enough data
8.4
315
Not enough data
Content
8.2
304
Not enough data
7.7
281
Not enough data
7.9
285
Not enough data
Logistics
7.6
254
Not enough data
8.7
338
Not enough data
Recruiting and Onboarding
8.7
451
Not enough data
Platform
7.7
1279
7.8
49
7.3
993
7.7
35
7.4
985
7.9
35
8.7
1320
8.5
60
8.5
1232
8.6
58
8.4
1192
7.6
47
8.3
1261
8.1
45
8.5
1297
8.6
53
Platform Basics
Not enough data
Feature Not Available
Not enough data
9.3
21
Not enough data
Feature Not Available
Not enough data
8.7
21
Platform Functionality
Not enough data
8.2
21
Not enough data
8.6
21
Platform Data
Not enough data
8.9
18
Not enough data
8.9
22
Not enough data
8.6
19
Not enough data
Feature Not Available
Basics
8.5
348
9.0
21
7.9
284
8.9
19
8.6
318
9.5
22
Additional Functionality
Feature Not Available
9.2
24
8.5
309
9.2
20
8.5
334
8.4
18
Content
8.4
322
9.0
19
8.5
333
9.3
16
Recruiting and Onboarding
8.3
437
8.7
23
7.7
799
8.8
57
8.7
480
9.4
40
Platform
7.7
1279
7.8
49
7.3
993
7.7
35
7.4
985
7.9
35
8.7
1320
8.5
60
8.5
1232
8.6
58
8.4
1192
7.6
47
8.3
1261
8.1
45
8.5
1297
8.6
53
Performance reviews
7.9
465
|
Verified
Not enough data
8.0
492
|
Verified
Not enough data
8.3
497
|
Verified
Not enough data
Goals
8.1
511
|
Verified
Not enough data
7.4
445
|
Verified
Not enough data
Feedback
8.1
488
Not enough data
8.2
486
Not enough data
6.6
338
Not enough data
6.7
384
Not enough data
Data
8.4
511
|
Verified
Not enough data
8.3
510
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Sourcing
7.5
584
7.8
83
8.7
737
8.4
100
7.9
665
8.2
91
7.8
644
8.0
93
7.8
643
8.2
96
Candidate Management
8.4
663
8.6
106
7.7
634
8.4
101
8.7
759
8.8
106
6.8
462
8.9
100
8.7
736
8.8
104
8.3
693
8.6
105
6.7
436
8.5
96
Feature Not Available
8.4
87
Platform
7.7
1279
7.8
49
7.3
993
7.7
35
7.4
985
7.9
35
8.7
1320
8.5
60
8.5
1232
8.6
58
8.4
1192
7.6
47
8.3
1261
8.1
45
8.5
1297
8.6
53
Platform Content
Feature Not Available
8.9
22
8.6
1040
8.7
21
8.8
1094
8.8
20
6.2
542
Feature Not Available
8.4
944
9.1
45
8.3
943
8.7
42
Platform Additional Functionality
8.8
1099
9.3
51
8.5
976
Feature Not Available
7.0
632
Feature Not Available
8.6
1044
Feature Not Available
8.8
1090
9.1
50
Platform Data
7.2
652
Feature Not Available
8.2
880
9.2
24
8.4
797
Feature Not Available
Platform
7.7
1279
7.8
49
7.3
993
7.7
35
7.4
985
7.9
35
8.7
1320
8.5
60
8.5
1232
8.6
58
8.4
1192
7.6
47
8.3
1261
8.1
45
8.5
1297
8.6
53
Recruiting and Onboarding
7.7
799
8.8
57
8.8
1067
9.4
50
Platform Basics
Not enough data
8.8
25
|
Verified
Not enough data
9.2
34
|
Verified
Not enough data
8.6
28
|
Verified
Platform Content
Not enough data
8.8
29
|
Verified
Not enough data
9.0
32
|
Verified
Not enough data
8.8
31
|
Verified
Not enough data
8.7
30
|
Verified
Platform Performance
Not enough data
8.7
29
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
9.0
23
Platform Additional Functionality
Not enough data
9.5
34
|
Verified
Not enough data
8.9
33
|
Verified
Platform
7.7
1279
7.8
49
7.3
993
7.7
35
7.4
985
7.9
35
8.7
1320
8.5
60
8.5
1232
8.6
58
8.4
1192
7.6
47
8.3
1261
8.1
45
8.5
1297
8.6
53
Workforce Management Platform Features
7.1
464
Not enough data
6.1
344
Not enough data
8.2
612
Not enough data
8.9
721
Not enough data
7.4
396
Not enough data
Feature Not Available
Not enough data
8.2
563
Not enough data
8.7
669
Not enough data
6.4
341
Not enough data
7.7
438
Not enough data
Categories
Categories
Shared Categories
BambooHR and Freshteam by Freshworks are categorized as Candidate Relationship Management, Onboarding, and Applicant Tracking Systems (ATS)
Unique Categories
BambooHR is categorized as Job Description Management, Core HR, Workforce Management, Performance Management, HCM Software, and Payroll
Freshteam by Freshworks is categorized as Recruitment Platforms, Org Chart, Recruitment Marketing, and Absence Management
Reviews
Reviewers' Company Size
BambooHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Freshteam by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Computer Software
11.4%
Non-Profit Organization Management
5.7%
Construction
5.0%
Marketing and Advertising
4.6%
Other
61.6%
Information Technology and Services
25.9%
Computer Software
16.1%
Marketing and Advertising
6.9%
Staffing and Recruiting
4.4%
Internet
4.4%
Other
42.3%
Most Helpful Reviews
BambooHR
Most Helpful Favorable Review
Darren S.
Verified User in Electrical/Electronic Manufacturing
The self service functionality! The intuitive interface is very easy to learn from the administrative side. It is also very easy to deploy to computer savvy users and those that are learning. The BambooHR development team listens and sometimes it seems the...
Most Helpful Critical Review
Verified User in Computer Software
- No option for adding international holiday *calendars* but US one is built-in. - No option to set different working hours per site (8 hours are NOT the default for EVERYONE). - Even if I edit my week starting on Sunday, bamboo still insists to call Sunday...
Freshteam by Freshworks
Most Helpful Favorable Review
Verified User in Information Technology and Services
Freshteams helps us to streamline communication and project management. It has helped our team to collaborate more efficiently and boost productivity. Managers can keep track of all leaves, attendance and time management.
Most Helpful Critical Review
Shivangi s.
Verified User in Education Management
They should add couple of more features as well, where salary approvals could be sort from the software itself
Darren S.
Verified User in Electrical/Electronic Manufacturing
The self service functionality! The intuitive interface is very easy to learn from the administrative side. It is also very easy to deploy to computer savvy users and those that are learning. The BambooHR development team listens and sometimes it seems the...
Verified User in Information Technology and Services
Freshteams helps us to streamline communication and project management. It has helped our team to collaborate more efficiently and boost productivity. Managers can keep track of all leaves, attendance and time management.
Verified User in Computer Software
- No option for adding international holiday *calendars* but US one is built-in. - No option to set different working hours per site (8 hours are NOT the default for EVERYONE). - Even if I edit my week starting on Sunday, bamboo still insists to call Sunday...
Shivangi s.
Verified User in Education Management
They should add couple of more features as well, where salary approvals could be sort from the software itself
Discussions
Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?
3 comments
EM
I would love to do that for a current client project but can’t even find where the original hire date option is or how to add it on the advantage package Read more
What's the scoop on the 7-day free trial?
2 comments
TI
The system worked for us on the trial but they couldn't deliver during implementation.Read more
Am I locked into a contract when working with BambooHR?
2 comments
TI
No contracts only month to monthRead more
What is the best way to manage onboarding process
1 comment
MM
Good to have a flow-through Freshteams, Mail communication is much easier.Read more
Freshteam by Freshworks has no more discussions with answers
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