G2 reviewers report that Telnyx CPaaS excels in overall user satisfaction, boasting a significantly higher G2 Score compared to AVOXI. Users appreciate the platform's affordable pricing and excellent customer service, with one user noting, "I like Telnyx CPaaS for its very cheap cost and nice service."
According to verified reviews, Telnyx CPaaS has a much larger volume of feedback, with over 500 reviews compared to AVOXI's 27. This suggests that users have had more opportunities to share their experiences, leading to a more reliable understanding of the product's strengths and weaknesses.
Users say that Telnyx CPaaS offers a straightforward onboarding experience, with many highlighting the clear documentation and intuitive interfaces. One user mentioned, "The best part is how easy it is to get started," which contrasts with AVOXI, where users have not reported similar ease of setup.
Reviewers mention that while AVOXI provides a good user interface and global phone number availability, it falls short in areas like call quality and support. Users have noted that AVOXI's call connectivity is decent, but it doesn't match the high standards set by Telnyx CPaaS, which received praise for its great SIP connection.
Users highlight that both platforms are easy to use, but Telnyx CPaaS stands out with a higher rating in terms of quality of support. Reviewers appreciate the responsiveness and helpfulness of Telnyx's support team, while AVOXI's support has received mixed feedback, with some users feeling it could be improved.
According to recent user feedback, Telnyx CPaaS is particularly favored by small businesses, with 80.7% of reviews coming from this segment. This indicates that the platform is well-tailored to the needs of smaller organizations, while AVOXI, with only 59.3% of its reviews from small businesses, may not resonate as strongly with this audience.
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.