Compare Automox and NinjaOne 
At a Glance
Market Segments
Mid-Market (69.2% of reviews)
Mid-Market (49.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Automox
Star Rating
(220)4.5 out of 5
Market Segments
Mid-Market (69.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AutomoxNinjaOne
Star Rating
(1,830)4.7 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NinjaOne excels in Ease of Use with a score of 9.2, making it highly intuitive for IT teams, while Automox, with a score of 8.9, is noted to have a steeper learning curve for new users.
- Reviewers mention that NinjaOne's Quality of Support is outstanding, scoring 9.3, with many users praising the responsiveness and helpfulness of the support team, whereas Automox's support, scoring 8.7, has received mixed reviews regarding response times.
- G2 users highlight NinjaOne's superior Device Management capabilities, scoring 9.3, particularly appreciating features like Unattended Remote Access and Multi-Monitor Support, which enhance remote troubleshooting. In contrast, Automox's device management features, while functional, do not offer the same level of depth.
- Users on G2 report that NinjaOne's Reporting and Analytics features, scoring 8.3, provide comprehensive insights into system performance, which many find invaluable for decision-making. Automox, with a score of 8.0, is seen as lacking in this area, with users desiring more detailed reporting options.
- Reviewers mention that NinjaOne shines in Remote Monitoring with a score of 9.4, allowing for constant oversight of endpoints, while Automox, scoring 8.8, is effective but does not provide the same level of real-time monitoring capabilities.
- Users say that NinjaOne's Patch Management is robust, scoring 9.0, with many praising its automated patch deployment features, while Automox, although effective, scores slightly lower at 8.8, with some users noting occasional delays in patch application.
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Pricing
Entry-Level Pricing
Automox
No pricing availableNinjaOne
No pricing availableFree Trial
Automox
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.7
194
9.1
1,679
Ease of Use
8.9
197
9.2
1,694
Ease of Setup
9.0
185
9.3
1,540
Ease of Admin
8.9
181
9.3
1,518
Quality of Support
8.7
173
9.3
1,618
Has the product been a good partner in doing business?
9.1
168
9.5
1,486
Product Direction (% positive)
9.3
193
9.8
1,678
Features by Category
Administration
Not enough data
8.2
301
Not enough data
8.7
315
Not enough data
8.3
321
Service Desk
Not enough data
8.3
318
Not enough data
8.1
314
Not enough data
8.1
295
Management
Not enough data
8.4
302
Not enough data
9.0
306
Not enough data
8.7
288
Not enough data
8.8
288
Not enough data
8.5
272
Functionality
Not enough data
7.6
286
Not enough data
8.6
295
Not enough data
8.9
307
Not enough data
8.9
311
Compatibility
Not enough data
8.8
129
Not enough data
7.9
115
Not enough data
8.2
113
Not enough data
8.0
108
Management
Not enough data
Feature Not Available
Not enough data
8.2
123
Not enough data
8.6
125
Not enough data
8.8
133
Not enough data
9.1
130
Compliance
Not enough data
8.8
117
Not enough data
8.3
113
Not enough data
Feature Not Available
Functionality
Not enough data
Feature Not Available
Not enough data
8.6
144
Not enough data
8.9
152
Not enough data
8.3
147
Not enough data
Feature Not Available
Compatibility
Not enough data
8.9
156
Not enough data
8.4
149
Not enough data
8.3
144
Management
Not enough data
8.3
147
Not enough data
8.8
151
Not enough data
8.7
149
Administration
Not enough data
9.3
1007
|
Verified
Not enough data
8.0
826
Not enough data
8.6
952
|
Verified
Monitoring and Management
Not enough data
9.3
1002
|
Verified
Not enough data
8.5
931
Not enough data
8.7
971
|
Verified
Not enough data
9.0
1003
|
Verified
Organization
Not enough data
8.0
808
|
Verified
Service Management
Not enough data
7.3
802
Not enough data
9.1
953
|
Verified
Not enough data
8.6
885
|
Verified
Scope
Not enough data
9.0
119
Not enough data
9.0
127
Security
Not enough data
8.7
125
Not enough data
8.2
108
Not enough data
7.3
109
Management
Not enough data
9.0
121
Not enough data
8.8
122
Not enough data
8.8
115
Not enough data
8.7
117
Not enough data
8.0
105
Functionality
Not enough data
8.9
392
Not enough data
9.0
405
Not enough data
8.3
362
Not enough data
8.8
358
Management
Not enough data
8.4
330
Not enough data
8.5
336
Not enough data
7.8
300
Monitoring
Not enough data
9.2
334
|
Verified
Not enough data
9.1
334
|
Verified
Not enough data
8.4
293
|
Verified
Management Tools
Not enough data
8.4
287
Not enough data
8.7
302
|
Verified
Not enough data
8.5
287
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Asset Inventory
Not enough data
9.0
599
Not enough data
8.9
593
Not enough data
7.9
539
Not enough data
Feature Not Available
Not enough data
8.3
551
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.1
556
Not enough data
8.7
520
Not enough data
8.0
493
Not enough data
8.3
522
Administration
Not enough data
9.1
741
Not enough data
8.7
713
Not enough data
7.7
645
Not enough data
9.2
739
Not enough data
8.9
691
Not enough data
8.8
718
Maintenance
Not enough data
9.2
733
Not enough data
7.7
579
Communication
Not enough data
7.8
610
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.0
561
Security
Not enough data
8.1
593
Not enough data
8.3
624
Device Support
Not enough data
7.4
598
Not enough data
8.4
641
Not enough data
8.4
632
Performance
Not enough data
8.2
689
Functionality
Not enough data
8.8
139
Not enough data
7.9
122
Not enough data
8.1
123
Not enough data
8.5
132
Performance
Not enough data
8.6
140
Not enough data
8.5
131
Not enough data
Feature Not Available
Not enough data
8.7
135
Generative AI
Not enough data
Feature Not Available
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.3
141
Operating System
Not enough data
9.2
158
Not enough data
8.0
155
Not enough data
8.0
152
Management
Not enough data
8.3
153
Not enough data
7.8
145
Not enough data
7.9
145
Not enough data
7.8
146
Not enough data
7.9
147
Security
Not enough data
8.3
148
Not enough data
8.3
146
Analysis
Not enough data
8.0
273
Platform
Not enough data
7.6
264
Not enough data
8.9
276
Not enough data
8.0
258
Not enough data
8.5
274
Not enough data
8.2
270
Security
Not enough data
8.6
279
Not enough data
9.1
284
Not enough data
7.4
262
Not enough data
8.6
271
Not enough data
8.0
259
Categories
Categories
Shared Categories
Automox and NinjaOne are categorized as Patch Management
Unique Categories
Automox has no unique categories
NinjaOne is categorized as PC Backup, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), Online Backup, Server Backup, IT Service Management (ITSM) Tools, IT Asset Management, Remote Support, Endpoint Management, Incident Management, Enterprise IT Management, Network Monitoring, and Mobile Device Management (MDM)
Reviews
Reviewers' Company Size
Automox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.8%
Financial Services
7.5%
Computer Software
5.6%
Computer & Network Security
5.6%
Banking
4.2%
Other
59.3%
Information Technology and Services
28.0%
Computer & Network Security
13.3%
Hospital & Health Care
4.3%
Computer Software
3.3%
Manufacturing
3.1%
Other
47.9%
Most Helpful Reviews
Automox
Most Helpful Favorable Review
Angus M.
Verified User in Information Services
The cost, I was able to use it for one device; most others were wanting a minimum number of devices before you could use the service this made these services expensive. Automox allowed me as a freelance information and cyber security consultant will enable...
Most Helpful Critical Review
Verified User in Marketing and Advertising
I dislike that I can't simply pick the days of given months for patching. I have to choose by the month and week. But, for instance, If I want to patch every 4th week of every month, if there is a day that is on it's 4th iteration that month, but not a part...
NinjaOne
Most Helpful Favorable Review
Adam L.
Verified User in Recreational Facilities and Services
Easy to Deploy and implement and integrate into our systems from startup, and gives super detailed information. It saves us a lot of time because we are spread out over 65 locations and can remote in to help our employees! We've received raving feedback...
Most Helpful Critical Review
Joe S.
Verified User in Computer & Network Security
It's organization. How it displays assets, its lack of being able to see a top-down for the client. Being able to search by user. It just feels like a toy version of an RMM.
Angus M.
Verified User in Information Services
The cost, I was able to use it for one device; most others were wanting a minimum number of devices before you could use the service this made these services expensive. Automox allowed me as a freelance information and cyber security consultant will enable...
Adam L.
Verified User in Recreational Facilities and Services
Easy to Deploy and implement and integrate into our systems from startup, and gives super detailed information. It saves us a lot of time because we are spread out over 65 locations and can remote in to help our employees! We've received raving feedback...
Verified User in Marketing and Advertising
I dislike that I can't simply pick the days of given months for patching. I have to choose by the month and week. But, for instance, If I want to patch every 4th week of every month, if there is a day that is on it's 4th iteration that month, but not a part...
Joe S.
Verified User in Computer & Network Security
It's organization. How it displays assets, its lack of being able to see a top-down for the client. Being able to search by user. It just feels like a toy version of an RMM.
Alternatives
Discussions
Automox has no discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
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