Compare Attentive and Postscript 
At a Glance
Market Segments
Small-Business (65.2% of reviews)
Small-Business (92.7% of reviews)
Entry-Level Pricing
No pricing available
$0.00 Per Month
Attentive
Star Rating
(516)4.7 out of 5
Market Segments
Small-Business (65.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AttentivePostscript
Star Rating
(159)4.9 out of 5
Market Segments
Small-Business (92.7% of reviews)
Entry-Level Pricing
$0.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Attentive and Postscript excel in Bulk SMS capabilities, each receiving a score of 9.5, indicating strong performance in sending mass text messages efficiently.
- Reviewers mention that while both platforms offer Two-Way Text Messaging, they scored equally at 8.4, suggesting that users find similar value in engaging with customers through direct responses.
- G2 users highlight that Attentive shines in its Text Scheduler feature with a score of 9.6, allowing for effective planning of messaging campaigns, whereas Postscript scored slightly lower at 9.1, indicating a potential area for improvement.
- Users on G2 report that Attentive's Quality of Support is rated at 9.7, which reviewers say contributes to a more satisfying user experience compared to Postscript's 9.9, suggesting that Postscript may have a slight edge in customer service responsiveness.
- Reviewers mention that Postscript outperforms Attentive in Personalization with a score of 9.1 versus Attentive's 8.9, indicating that users appreciate Postscript's ability to tailor messages more effectively to individual customer preferences.
- Users say that both platforms provide robust API Integration, scoring 8.8 each, but they note that Attentive's overall platform optimization at 9.1 may offer a more seamless experience when integrating with other tools.
Featured Products
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SMS Marketing
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Pricing
Entry-Level Pricing
Attentive
No pricing availablePostscript
Starter
$0.00
Per Month
For brands just getting started with SMS. $1,000 usage credit during your first 30 days.* Usage and carrier fees may apply. See pricing page for further details.
- Campaigns and automations
- Unlimited segments
- Dedicated toll-free number
Free Trial
Attentive
Free Trial is available
Postscript
Free Trial is available
Ratings
Meets Requirements
9.2
404
9.5
94
Ease of Use
9.5
405
9.4
101
Ease of Setup
9.4
202
9.4
39
Ease of Admin
9.4
191
9.6
40
Quality of Support
9.7
407
9.9
100
Has the product been a good partner in doing business?
9.6
194
9.8
40
Product Direction (% positive)
9.6
369
9.7
91
Features by Category
Text Messaging
9.5
289
9.5
76
8.4
244
8.4
73
9.6
291
9.1
73
8.8
263
8.9
66
9.4
297
9.4
78
9.2
277
9.3
78
8.9
276
9.1
77
8.9
220
9.0
65
SMS Platform
8.5
288
8.4
74
9.2
287
9.3
76
8.9
171
Feature Not Available
7.4
102
Feature Not Available
9.0
214
8.8
58
8.8
240
8.8
59
Analysis
8.6
146
Not enough data
8.8
189
|
Verified
Not enough data
8.5
105
Not enough data
8.0
139
Not enough data
Campaigns
8.5
125
Not enough data
8.8
120
Not enough data
9.4
180
|
Verified
Not enough data
8.6
155
Not enough data
7.8
90
Not enough data
8.7
179
Not enough data
Engagement
9.0
176
Not enough data
Platform
9.1
177
Not enough data
8.9
153
|
Verified
Not enough data
8.7
107
Not enough data
Reviews
Reviewers' Company Size
Attentive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Postscript
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
23.2%
Apparel & Fashion
18.3%
Consumer Goods
14.2%
Health, Wellness and Fitness
9.1%
Cosmetics
6.3%
Other
28.9%
Retail
24.0%
Apparel & Fashion
21.3%
Consumer Goods
12.7%
Health, Wellness and Fitness
8.7%
Food & Beverages
8.7%
Other
24.7%
Most Helpful Reviews
Attentive
Most Helpful Favorable Review
Adam A.
Verified User in Health, Wellness and Fitness
Ease of use, simple integration, fully GDPR compliant - 5* account management
Most Helpful Critical Review
Tripler P.
Verified User in Health, Wellness and Fitness
Our Client Strategy Manager should be retitled Robotical Retention Specialist. He is rude. He ignores requests to speak to other people about our problem. Essentially, he should be fired. Our Senior Account Executive has not said anything about our...
Postscript
Most Helpful Favorable Review
Erika A.
Verified User in Retail
Absolutely love the helpful customer service!
Most Helpful Critical Review
Verified User in Retail
The UI is lacking in modernization and the analytics are horrible. We also found that we were not able to exclude from lists and that was HUGE for us.
Adam A.
Verified User in Health, Wellness and Fitness
Ease of use, simple integration, fully GDPR compliant - 5* account management
Erika A.
Verified User in Retail
Absolutely love the helpful customer service!
Tripler P.
Verified User in Health, Wellness and Fitness
Our Client Strategy Manager should be retitled Robotical Retention Specialist. He is rude. He ignores requests to speak to other people about our problem. Essentially, he should be fired. Our Senior Account Executive has not said anything about our...
Verified User in Retail
The UI is lacking in modernization and the analytics are horrible. We also found that we were not able to exclude from lists and that was HUGE for us.
Discussions
What is the best way to reduce subscribers opting out of text messages
6 comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
Postscript has no discussions with answers
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