Compare Attentive and Emotive 
- Reviewers mention that Attentive excels in "Quality of Support" with a score of 9.7, indicating that users find the support team highly responsive and helpful, while Emotive's score of 9.1 suggests room for improvement in this area.
- Users report that Attentive's "Ease of Use" is rated at 9.5, making it a favorite among small businesses for its intuitive interface, whereas Emotive, with a score of 9.0, is seen as slightly less user-friendly.
- G2 users highlight Attentive's superior "Text Scheduler" feature, scoring 9.6, which allows for efficient planning of SMS campaigns, compared to Emotive's score of 9.2, which, while still strong, does not offer the same level of flexibility.
- Users on G2 note that Attentive's "Bulk SMS" functionality is rated at 9.5, making it a powerful tool for mass communication, while Emotive's score of 9.2 indicates it is effective but may not match the same level of performance.
- Reviewers say that Attentive's "Automatic Replies" feature, with a score of 8.8, is more robust than Emotive's 8.4, suggesting that users appreciate the responsiveness and customization options available in Attentive.
- Users report that Attentive's "API Integration" score of 8.8 is a significant advantage for businesses looking to connect their systems, while Emotive's score of 8.4 indicates it may not offer the same level of seamless integration.
Love that Attentive has hands-on service!
Our Client Strategy Manager should be retitled Robotical Retention Specialist. He is rude. He ignores requests to speak to other people about our problem. Essentially, he should be fired. Our Senior Account Executive has not said anything about our...
Honestly, the support is excellent. It is so hard to find companies that want to help you all along the way. Usually it is just the sales people that want to help and after that you are on your own. Emotive support has been great all the way.
The delivery of Emotive is lacking and we spent way too much time (hours) pointing out flaws: lack of slack integration, inconsistent verbiage, no trigger for follow up response, etc. We are now stuck paying for a service we don't feel comfortable using. ...
Love that Attentive has hands-on service!
Honestly, the support is excellent. It is so hard to find companies that want to help you all along the way. Usually it is just the sales people that want to help and after that you are on your own. Emotive support has been great all the way.
Our Client Strategy Manager should be retitled Robotical Retention Specialist. He is rude. He ignores requests to speak to other people about our problem. Essentially, he should be fired. Our Senior Account Executive has not said anything about our...
The delivery of Emotive is lacking and we spent way too much time (hours) pointing out flaws: lack of slack integration, inconsistent verbiage, no trigger for follow up response, etc. We are now stuck paying for a service we don't feel comfortable using. ...
